System and method for follow-on message processing

• US 9,083,667 B2
• Filed: 01/16/2008
• Issued: 07/14/2015
• Est. Priority Date: 01/16/2008
• Status: Active Grant

• Current Assignee: Snap, Inc.
• Original Assignee: International Business Machines Corporation
• Inventors: Haynes, Thomas R., O'Brien, Michael R., Stoddard, William G., Sun, Lin
• Primary Examiner(s): Pollack, Melvin H
• Application Number:
  US12/015,360
• Publication Number:
  US 20090182824A1
• Time in Patent Office: 2,736 Days
• Field of Search: 709203-207, 719/318, 719328-330, 715/752, 715/753
• US Class Current: 1/1
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 63/10 for controlling access to devices or network resources

Abstract

A follow-on message processing system for an integrated information management application. The follow-on message processing system includes a client computer coupled to a network, an email client coupled to the client computer, and a follow-on message controller coupled to the email client. The email client receives an email and a follow-on command from another email client. The follow-on command is associated with the email received from the other email client. The follow-on message controller interrupts access to the email client in response to a determination that an email draft is in progress. The email draft in progress is associated with the received email.

Claims

1. A computer program product comprising a non-transitory computer useable storage medium to store a computer readable program that, when executed on a computer, causes the computer to perform operations comprising:

receive a follow-on command associated with an email received at an email client;

determine whether an email draft is in progress, wherein the email draft in progress is associated with the received email; and

interrupt access to the email client associated with the email draft in progress by disabling at least some of the functionality associated with the email client in response to the follow-on command.

2. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform operations to display a visual notification on a display device to announce the interrupted access to the email client.

3. The computer program product of claim 2, wherein the visual notification comprises an instant message.

4. The computer program product of claim 2, wherein the visual notification comprises a follow-on notification within a header of the received email.

5. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform operations to execute the follow-on command in response to a determination that a follow-on function is enabled in the email client.

6. The computer program product of claim 5, wherein the computer readable program, when executed on the computer, causes the computer to perform operations to enable the email client to modify a segment of the received email in response to the follow-on command.

7. The computer program product of claim 5, wherein the computer readable program, when executed on the computer, causes the computer to perform further operations to enable the email client to modify a segment of the email draft in progress in response to the follow-on command.

8. The computer program product of claim 5, wherein the computer readable program, when executed on the computer, causes the computer to perform operations to delete the received email in response to the follow-on command.

9. The computer program product of claim 5, wherein the computer readable program, when executed on the computer, causes the computer to perform operations to determine a read status of the received email, wherein the read status of the received email comprises one status of a group of statuses consisting of an unread status, a read status, and a currently open status.

24. The computer program product of claim 1, wherein the computer readable program, when executed on the computer, causes the computer to perform operations to interrupt access to the email draft in progress by disabling at least some of the functionality associated with the email draft in progress in response to the follow-on command.

10. A follow-on message processing system comprising:

a client computer coupled to a network;

an email client coupled to the client computer, the email client to receive an email and a follow-on command from another email client, wherein the follow-on command is associated with the email received from the other email client;

a follow-on message controller coupled to the email client, the follow-on message controller to interrupt access to the email client by disabling at least some of the functionality associated with the email client in response to a determination that an email draft is in progress, wherein the email draft in progress is associated with the received email.

11. The follow-on message processing system of claim 10, wherein the follow-on message controller comprises a notification engine, the notification engine to display a visual notification on a display device to announce the interrupted access to the email client.

12. The follow-on message processing system of claim 11, wherein the notification engine comprises an IM interface, the IM interface to display an instant message on the display device, wherein the visual notification comprises the instant message.

13. The computer program product of claim 11, wherein the notification engine comprises a network interface, the network interface to display a follow-on notification within a header of the received email.

14. The follow-on message processing system of claim 10, further comprising a command engine to execute the follow-on command in response to a determination that a follow-on function is enabled in the email client.

15. The follow-on message processing system of claim 14, wherein the command engine is further configured to enable the email client to modify a segment of the received email in response to the follow-on command, wherein the follow-on command comprises a modify command.

16. The follow-on message processing system of claim 15, wherein the command engine is further configured to enable the email client to modify a segment of the email draft in progress in response to the follow-on command.

17. The follow-on message processing system of claim 14, wherein the command engine is further configured to delete the received email in response to the follow-on command, wherein the follow-on command comprises a delete command.

18. The follow-on message processing system of claim 10, wherein the follow-on message controller comprises an evaluation engine, the evaluation engine to determine whether a follow-on function is enabled in the email client, to determine a read status of the received email, and to determine whether the email draft is in progress.

25. The follow-on message processing system of claim 10, wherein the follow-on message controller is further configured to interrupt access to the email draft in progress by disabling at least some of the functionality associated with the email draft in progress in response to the follow-on command.

19. A follow-on email processing system comprising:

a sender client computer coupled to a network;

a sender email client coupled to the sender client computer, the sender email client to send an original email to one or more recipients;

a sender follow-on message controller coupled to the sender email client, the sender follow-on message controller to send a follow-on command to the one or more recipients, wherein the follow-on command is associated with the original email;

an email repository coupled to the network, the email repository to store the original email;

a receiver client computer coupled to the network;

a receiver email client coupled to the receiver client computer, the receiver email client to receive the original email and the follow-on command from the sender email client;

a receiver follow-on message controller coupled to the receiver email client, the receiver follow-on message controller to interrupt user access to the receiver email client by disabling at least some of the functionality associated with the receiver email client in response to the follow-on command and a determination that an email draft is in progress, wherein the email draft in progress is associated with the original email from the sender email client; and

a receiver display device coupled to the receiver client computer, the receiver display device to display a follow-on notification to communicate the interrupted user access to a user.

20. The follow-on email processing system of claim 19, wherein the receiver follow-on message controller comprises a notification engine, the notification engine to generate the follow-on notification for display on the receiver display device, wherein the follow-on notification comprises an instant message.

21. A method for implementing a follow-on message, the method comprising:

receiving a follow-on command associated with an email received at an email client implemented on a client computer;

determining whether an email draft is in progress, wherein the email draft in progress is associated with the received email; and

disabling at least some of the functionality associated with the email draft in progress to interrupt access to the email draft in progress in response to receiving the follow-on command.

22. The method of claim 21, further comprising:

determining whether a follow-on function is enabled in the email client;

determining whether a copy of the received email is currently open;

locking the copy of the received email to interrupt user access to the copy of the received email;

modifying the copy of the received email according to the follow-on command, wherein the follow-on command comprises a modify command;

notifying a user of the follow-on command; and

unlocking the modified copy of the received email.

23. The method of claim 21, wherein notifying the user of the follow-on command further comprises displaying a visual notification on a display device to notify the user of the follow-on command, wherein the visual notification comprises an instant message.