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Method for creating an electronic log for documenting entries into gaming machines

  • US 9,087,431 B2
  • Filed: 08/04/2014
  • Issued: 07/21/2015
  • Est. Priority Date: 08/06/2013
  • Status: Active Grant
First Claim
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1. A method for dispatching a person to enter an electronic gaming device on a network of electronic gaming devices and creating an electronic log that documents the entry, the method comprising:

  • defining a plurality of floor areas in the casino, each floor area including a predefined number of electronic gaming machines;

    storing the plurality of floor areas in a database;

    creating a list of persons each having at least one associated floor area and who is qualified to enter the electronic gaming device;

    storing the list in a memory connected to the network;

    monitoring the network of electronic gaming devices via a network computing device;

    detecting a communication on the network indicating that an identified electronic gaming device needs service that requires entering the identified electronic gaming device;

    automatically assigning a person qualified to enter the identified electronic gaming devices to provide the service;

    generating a call to provide the required service to the identified electronic gaming device;

    automatically sending a call signal via a normally operating wireless network to a mobile computing device carried by the assigned person, the signal including data indicating the identified electronic gaming device and the type of service required;

    receiving a call-acceptance signal responsive to an input on the mobile computing device carried by the assigned person indicating that he or she has accepted the call;

    determining that the identified electronic gaming device has been entered when a sensor associated with the one gaming device is operating normally, the sensor being connected to the network of electronic gaming devices;

    creating an entry for the electronic log in a memory connected to the network, the log including at least the identify of the person, the identify of the machine, and the reason for entry; and

    storing the entry in a memory connected to the network.

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