Platform for development and deployment of system administration solutions

• US 9,092,201 B2
• Filed: 04/01/2013
• Issued: 07/28/2015
• Est. Priority Date: 08/27/2009
• Status: Active Grant

• Current Assignee: Ivanti, Inc. (Ivanti Software, Inc.)
• Original Assignee: Crimson Corporation
• Inventors: Shavlik, Mark, Morgan, John G., Juncker, Rob
• Primary Examiner(s): Chen, Xi D
• Application Number:
  US13/854,286
• Publication Number:
  US 20140013300A1
• Time in Patent Office: 848 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06F 8/20 Software design
• CPC Class Codes: G06F 8/60 Software deployment
• CPC Class Codes: G06F 8/65 Updates security arrangements therefor G06F21/57

Abstract

General-purpose components are selectively included in a toolkit hosted by hosting provider computing devices. The general-purpose components are software components. The general-purpose components in the toolkit are available over a computer network to end user computing devices. The end user computing devices utilizes general-purpose components in the toolkit to provide system administration solutions. The system administration solutions are web applications hosted by the hosting provider computing devices. The system administration solutions provide an ability to perform administration tasks on on-premises computer systems of the end users. A hosting provider computing device is configured such that the end user computing devices are able to utilize the general-purpose components in the toolkit on a Software-as-a-Service (SaaS) basis.

Claims

1. A method for facilitating development of a system administration solution, the method comprising:

selectively adding general-purpose components to a toolkit hosted by hosting provider computing devices, the general-purpose components being software components, the general-purpose components in the toolkit being available over a computer network to end user computing devices, the end user computing devices utilizing the general purpose components in the toolkit to provide system administration solutions, the system administration solutions being web applications hosted by the hosting provider computing devices, the system administration solutions providing an ability to perform administration tasks on on-premises computer systems;

configuring the hosting provider computing devices such that the end user computing devices are able to utilize the general-purpose components in the toolkit on a Software-as-a-Service (SaaS) basis;

including an agent in the toolkit, the agent being a component that operates on the end user computing devices with local administrator privileges, the agent running components in the toolkit that require local administrator privileges at the end user computing devices;

receiving a request at the hosting provider computing devices from an end user computing device for the agent when it is determined by the end user computing device that the agent is not operational on the end user computing device; and

receiving a request at the hosting provider computing devices from the end user computing device for a target component of the system administration solution that requires local administrator privileges at the end user computing device to operate properly.

2. The method of claim 1 further comprising:

updating which general-purpose components are included in the toolkit.

3. The method of claim 2, wherein the end user computing devices check for current versions of the general-purpose components in the toolkit before using the general purpose components in the toolkit.

4. The method of claim 1 further comprising:

providing a toolkit website over the computer network to independent software vendor (ISV) computing devices, the toolkit website comprising one or more web pages, the web pages comprising descriptions of the general-purpose components in the toolkit; and

receiving the system administration solutions from one or more ISVs, the system administration solutions including one or more of the general-purpose components in the toolkit.

5. The method of claim 4, wherein the system administration solutions include special purpose components developed by the one or more ISVs, the special-purpose components hosted by the one or more hosting providers.

6. The method of claim 5, wherein the special-purpose components include web pages that include features that, when selected by the end users, cause the end user computing devices to utilize at least one of the general-purpose components in the toolkit.

7. The method of claim 1, wherein the system administration solutions include a system administration solution that enables one of the end users to administer a virtualization system.

8. The method of claim 1, wherein the general-purpose components include a component that uses collective intelligence (CI) data.

9. The method of claim 1, further comprising:

validating a submitted general-purpose component developed by a third party; and

adding the submitted general-purpose component to the toolkit when the submitted general purpose component is validated.

10. The method of claim 9, further comprising:

arranging a compensation agreement with the third party for the submitted general-purpose component.

11. The method of claim 10, wherein the compensation agreement is at least partially based on a number of times the submitted general-purpose component is used in the system administration solutions.

12. The method of claim 1, wherein the general-purpose components in the toolkit include one or more scripts, one or more application programming interfaces (APis), one or more compiled application programs, and one or more interface components.

13. The method of claim 1, wherein the system administration solutions include an asset inventory solution that, when run on the end user computing devices, inventories hardware and software assets of the on-premises computer systems.

14. A method of developing a system administration solution, the method comprising:

accessing one or more web pages in a toolkit website, the one or more web pages in the toolkit website including descriptions of general-purpose components in a toolkit, the general-purpose components being available over a computer network on a Software-as-a-Service (SaaS) basis, wherein the general-purpose components in the toolkit include an agent, the agent being a component that operates on an end user computing device with local administrator privileges, the agent running components of the system administration solution that require local administrator privileges at the end user computing device;

identifying needed general-purpose components from among the general-purpose components in the toolkit, the needed general-purpose components needed to develop a system administration solution for an end user, the end user having an on-premises computer system, the system administration solution being a web application that enables the end user to perform an administration task on the on-premises computer system;

developing special-purpose components, the special-purpose components being needed to develop the system administration solution but not among the general-purpose components;

storing the special-purpose components at a hosting provider computing device, the hosting provider computing device also hosting the general-purpose components;

deploying the system administration solution;

determining, by the end user computing device, whether the agent is operational on the end user computing device; and

retrieving the agent from the hosting provider computing device when the agent is not operational on the end user computing device.

15. The method of claim 14,

the method further comprises:

automatically installing the agent at the end user computing device;

retrieving a target component of the system administration solution that requires local administrator privileges at the end user computing device to operate properly; and

running the target component in the agent.

16. The method of claim 15, wherein the method further comprises:

formatting, by the end user computing device, data generated by the target component in a format understandable by a service-oriented architecture (SOA) interface at the hosting provider computing device, thereby generating formatted data; and

sending the formatted data to the SOA interface at the hosting provider computing device.

17. The method of claim 14, wherein developing the special-purpose components comprises:

developing a special-purpose component that utilizes collective intelligence (CI) data.

18. The method of claim 14, wherein developing the special-purpose components comprises:

developing a web page that includes a feature that, when selected by the end user, causes utilization of one of the general-purpose components in the toolkit.

19. The method of claim 14, wherein the system administration solution inventories hardware and software assets of the on-premises computer system.

20. A method for administering a computer system, the method comprising:

retrieving, by an end user computing device operated by an end user, a web page in a system administration solution hosted by a hosting provider computing device, the system administration solution being a web application for performing an administration task on an on-premises computer system, a toolkit including general-purpose components available for use on a Software-as-a-Service (SaaS) basis, the system administration solution including at least one of the general-purpose component in the toolkit;

causing, by the end user computing device, a display device to display the web page;

receiving, by the end user computing device, component selection input indicating a feature of the web page selected by the end user, the feature associated with a target component of the system administration solution, the target component needing local administrator privileges at the end user computing device to operate properly;

in response to receiving the component selection input, determining, by the end user computing device, whether an agent is operational at the end user computing device, the agent being a software process having local administrator privileges, the agent being one of the general-purpose components in the toolkit;

in response to determining that the agent is not operational at the end user computing device;

retrieving, by the end user computing device, data representing the agent from the hosting provider computing device; and

starting the agent at the end user computing device;

receiving, by the end user computing device, data representing the target component; and

running, by the end user computing device, the target component in the agent.

21. The method of claim 20, wherein a toolkit manager validates and updates the general purpose components in the toolkit.

22. The method of claim 20, wherein the web page is a special-purpose component of the system administration solution.

23. The method of claim 20, wherein the on-premises computer system is a virtualization system.

24. The method of claim 20, wherein the on-premises computer system is a patch management system.

25. The method of claim 20, further comprising:

determining, by the end user computing device, whether the target component is cached at the end user computing device; and

when the target component is not cached at the end user computing device, sending, by the end user computing device, a request to the hosting provider computing device for the target component.

26. The method of claim 20, wherein the target component is an end-user developed component.

27. The method of claim 20, wherein the system administration solution inventories hardware and software assets of the on-premises computer system.

28. A computing device comprising:

a processing unit; and

a memory, the memory storing software instructions that, when executed by the processing unit, cause the computing device to;

retrieve a web page in a system administration solution hosted by a hosting provider computing device, the system administration solution being a web application for performing an administration task on an on-premises computer system, a toolkit including general-purpose components that are available for use on a Software-as-a-Service basis, the system administration solution including at least one of the general-purpose components in the toolkit;

cause a display device to display the web page;

receive component selection input indicating a feature of the web page selected by a user of the computing device, the feature associated with a target component of the system administration solution, the target component needing local administrator privileges at the computing device to operate properly;

in response to receiving the component selection input, determine whether an agent is operational at the computing device, the agent being a software process having local administrator privileges, the agent being one of the general-purpose components in the toolkit;

in response to determining that the agent is not operational at the computing device;

retrieve data representing the agent from the hosting provider computing device; and

start the agent;

receive data representing the target component; and

run the target component in the agent.

29. A method for facilitating development of a system administration solution, the method comprising:

adding components to a toolkit hosted by hosting provider computing devices, the components in the toolkit being available over a computer network to end user computing devices to perform administration tasks on on-premises computer systems;

including in the toolkit an agent that operates on the end user computing devices with local administrator privileges;

receiving a request at the hosting provider computing devices from an end user computing device for the agent when it is determined by the end user computing device that the agent is not operational on the end user computing device; and

receiving a request at the hosting provider computing devices from the end user computing device for a target component of the system administration solution that requires local administrator privileges at the end user computing device to operate properly.

30. The method of claim 29 further comprising:

updating which components are included in the toolkit.

31. The method of claim 30, wherein the end user computing devices check for current versions of the components in the toolkit before using the components in the toolkit.

32. The method of claim 29 further comprising:

providing a toolkit website over the computer network to independent software vendor (ISV) computing devices, the toolkit website comprising one or more web pages, the web pages comprising descriptions of the components in the toolkit; and

receiving the system administration solutions from one or more ISVs, the system administration solutions including one or more of the components in the toolkit.