Advanced availability detection

• US 9,092,389 B2
• Filed: 12/23/2009
• Issued: 07/28/2015
• Est. Priority Date: 03/16/2009
• Status: Expired due to Fees

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Klemm, Reinhard Peter, Brotman, Lynne Shapiro
• Primary Examiner(s): DEANE JR, WILLIAM J
• Application Number:
  US12/645,871
• Publication Number:
  US 20100232587A1
• Time in Patent Office: 2,043 Days
• Field of Search: 379/201.01, 379/201.04
• US Class Current: 1/1
• CPC Class Codes: A61K 47/42 Proteins; Polypeptides; Degradation products thereof; Derivatives thereof, e.g. albumin, gelatin or zein oligopeptides having up to five amino acids A61K47/183; polyamino acids A61K47/34
• CPC Class Codes: A61K 9/5169 Proteins, e.g. albumin, gelatin
• CPC Class Codes: G06F 15/17306 Intercommunication techniques
• CPC Class Codes: G06F 9/54 Interprogram communication
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

A method is provided in which determines user availability on the basis of the manner in which a person uses a computing device that is associated with a telecommunications terminal. Specifically, the present invention is for a method in which a telecommunications terminal determines whether its user is available to accept an incoming invitation to participate in a telecommunications session based on: (1) a characteristic of the use of a software application, (2) a characteristic of the use of a resource of a terminal, (3) a sensor input, (4) a characteristic of the incoming invitation or (5) any combination of (1), (2), (3), (4), and (5).

Claims

1. A method comprising:

receiving, at a communications terminal, an invitation to participate in a communications session;

obtaining, at the communications terminal, a first measurement of a central processing unit utilization rate of a computing device that is different from the communications terminal;

obtaining, at the communications terminal, a second measurement of memory use of the computing device; and

transmitting, from the communications terminal, a response to the invitation, wherein the response depends on a pattern represented by the first measurement and the second measurement.

2. The method of claim 1, wherein the computing device is associated with the communications terminal.

3. The method of claim 1, further comprising:

receiving, at the communications terminal, an indication of an availability policy,

wherein the response to the invitation further depends on the availability policy.

4. The method of claim 1, wherein the response further depends on a characteristic of the invitation.

5. The method of claim 1, wherein the response indicates a refusal to accept the invitation, the method further comprising:

receiving a string at the communications terminal; and

in response to the receiving of the string, accepting the invitation to participate in the communications session.

6. The method of claim 1, further comprising:

identifying, at the communications terminal, an alternative time to conduct the communications session, wherein the response contains an indication of the alternative time.

7. The method of claim 1, the method further comprising:

obtaining, at the communications terminal, a third measurement of the computing device, wherein the third measurement is of one from among keystroke intensity, memory access frequency, cache miss rate, peripheral device use, processor temperature, video card temperature, video card memory use, 3D video acceleration use, and sound adapter use, and wherein the pattern is further represented by the third measurement.

8. The method of claim 1, further comprising:

obtaining, at the communications terminal, a characteristic of use of a software application executing on the computing device,

wherein the response further depends on the characteristic of use.

9. The method of claim 8,

wherein the characteristic is a uniform resource identifier to which the software application established a connection.

10. The method of claim 8, wherein the characteristic is presence of a keyword.

11. The method of claim 8, wherein the characteristic is access permission for a document that is open for editing by the software application.

12. The method of claim 8, wherein the response is a rejection, and the method further comprising:

obtaining, at the communications terminal, a second characteristic of use of the software application; and

initiating a communications session from the communications terminal, wherein the communications session is initiated when the second characteristic meets a criterion.

13. The method of claim 8, further comprising identifying, at the communications terminal, an alternative communications medium, wherein the alternative communications medium is identified on a basis of the characteristic of use of the software application, and wherein the response to the invitation to participate in the communications session contains an indication of the alternative communications medium.

14. A system comprising:

a processor; and

a computer-readable storage medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising;

receiving, at a communications terminal, an invitation to participate in a communications session;

obtaining, at the communications terminal, a first measurement of a central processing unit utilization rate of a computing device that is different from the communications terminal;

obtaining, at the communications terminal, a second measurement of memory use of the computing device; and

transmitting, from the communications terminal, a response to the invitation, wherein the response depends on a pattern represented by the first measurement and the second measurement.

15. The system of claim 14, the computer-readable storage medium storing additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

receiving, at the communications terminal, an indication of an availability policy,

wherein the response to the invitation further depends on the availability policy.

16. A computer-readable storage device storing instructions which, when executed by a processor, cause the processor to perform operations comprising:

receiving, at a communications terminal, an invitation to participate in a communications session;

obtaining, at the communications terminal, a first measurement of a central processing unit utilization rate of a computing device that is different from the communications terminal;

obtaining, at the communications terminal, a second measurement of memory use of the computing device; and

transmitting, from the communications terminal, a response to the invitation, wherein the response depends on a pattern represented by the first measurement and the second measurement.

17. The computer-readable storage device of claim 16, storing additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

obtaining, at the communications terminal, a third measurement of the computing device, wherein the third measurement is of one of keystroke intensity, memory access frequency, cache miss rate, peripheral device use, processor temperature, video card temperature, video card memory use, 3D video acceleration use, and sound adapter use, and wherein the pattern is further represented by the third measurement.

18. The computer-readable storage device of claim 16, wherein the computing device is associated with the communications terminal.

19. The computer-readable storage device of claim 16, storing additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

receiving, at the communications terminal, an indication of an availability policy,

wherein the response to the invitation further depends on the availability policy.

20. The computer-readable storage device of claim 16, wherein the response further depends on a characteristic of the invitation.