System and method for monitoring clinician responsiveness to alarms

• US 9,098,604 B2
• Filed: 12/22/2011
• Issued: 08/04/2015
• Est. Priority Date: 12/22/2011
• Status: Active Grant

• Current Assignee: General Electric Company
• Original Assignee: General Electric Company
• Inventors: Treacy, Stephen Thomas
• Primary Examiner(s): Balaoing, Ariel
• Assistant Examiner(s): Haile, Benyam
• Application Number:
  US13/334,211
• Publication Number:
  US 20130162424A1
• Time in Patent Office: 1,321 Days
• Field of Search: 340/502, 705/2, 705/7.38, 705/7.42, 705/345, 705/7.39
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/06393 Score-carding, benchmarking or key performance indicator [KPI] analysis
• CPC Class Codes: G06Q 10/06395 Quality analysis or management
• CPC Class Codes: G06Q 10/06398 Performance of employee with respect to a job function
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G08B 21/182 Level alarms, e.g. alarms responsive to variables exceeding a threshold
• CPC Class Codes: G08B 25/14 Central alarm receiver or annunciator arrangements
• CPC Class Codes: G08B 29/02 Monitoring continuously signalling or alarm systems
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/63 for local operation

Abstract

A method of monitoring clinician responsiveness to alarms generated by patient monitors. The method includes the steps of: receiving an alarm event from a patient monitor at a central monitor, determining an alarm initiation time for the alarm events, receiving at the central monitor an acknowledgement of the alarm event by a clinician, calculating an event response time as the time between the alarm initiation time and the acknowledgement of the alarm event by the clinician, determining a total number of alarm events, determining event response times for each of the total number of alarm events, and computing a responsiveness score based on the event response time for each of the total number of alarm events.

Claims

1. A method of monitoring clinician desensitization to alarms generated by patient monitors, the method comprising:

receiving a plurality of alarm events from one or more patient monitors at a central monitor;

determining an alarm initiation time for each of the alarm events;

receiving at the central monitor an acknowledgement from the clinician of each of the alarm events;

calculating an event response time for each of the plurality of alarm events as the time between the alarm initiation time and the acknowledgement of the alarm event by the clinician;

computing a responsiveness score based on the plurality of event response times for the plurality of alarm events, wherein the responsiveness score is indicative of a level of alarm fatigue experienced by the clinician over the plurality of alarm events; and

generating an alarm fatigue alert when the responsiveness score trends downward at a rate greater than a threshold rate.

2. The method of claim 1, further including the step of determining an allowable response period for each of the alarm events received at the central monitor.

3. The method of claim 2, wherein the allowable response period is determined based on the type of alarm event received for the patient monitor, wherein the allowable response period is shorter for more critical types of alarm events.

4. The method of claim 2, wherein the allowable response period is determined based on severity of the alarm event, wherein the allowable response period is shorter for more severe alarms.

5. The method of claim 2, further including the step of transmitting an escalated alarm alert if the alarm event has not been acknowledged within the allowable response period.

6. The method of claim 2, wherein the responsiveness score is further computed based on a comparison between the event response time and the allowable response period.

7. The method of claim 6, wherein the responsiveness score is equal to a percentage of the total alarm events wherein the response time is less than the allowable response period.

8. The method of claim 1, further including the step of generating an alarm responsiveness report.

9. The method of claim 8, wherein the responsiveness report includes a trend analysis conveying changes in response score with respect to the clinician'"'"'s shift duration.

10. The method of claim 8, wherein the responsiveness report includes a trend analysis conveying changes in response score with respect to a number of alarm events pending simultaneously.

11. The method of claim 1, wherein the alarm initiation time is the time that the alarm event was initiated at the patient monitor.

12. The method of claim 1, wherein the alarm initiation time is the time that the alarm event was received at the central monitor.

13. A method of monitoring clinician desensitization to alarms generated by patient monitors, the method comprising:

receiving at a central monitor a notification of an alarm event from a patient monitor, wherein the notification includes an alarm initiation time and an alarm type;

determining an allowable response period for the alarm event based on the alarm type;

receiving at the central monitor an acknowledgement of the alarm event by a clinician;

calculating an event response time for each alarm event as the time between the alarm initiation time and the acknowledgement of the alarm event;

computing a responsiveness score for the clinician over a plurality of alarm events based on the event response time and the allowable response period for each of the plurality of alarm events, wherein the responsiveness score is indicative of a level of alarm fatigue experienced by the clinician over the plurality of alarm events; and

generating an alarm fatigue alert when the responsiveness score trends downward at a rate greater than a threshold rate.

14. The method of claim 13, Wherein the responsiveness score is equal to a percentage of the total alarm events wherein the response time is less than the allowable response period.

15. The method of claim 13, further including the step of generating a responsiveness report, wherein the responsiveness report conveys trends in the response times to the alarm events.

16. A system for monitoring clinician desensitization to alarms, comprising:

a patient monitor configured to receive physiological patient data, to detect an occurrence of an alarm condition, and to transmit notification of the alarm condition;

a central monitor configured to receive the notification of the alarm condition from the patient monitor and to receive an acknowledgement of the alarm condition by a clinician; and

a control unit configured to

receive the notification of the alarm condition and the acknowledgment of the alarm condition from the central monitor,

calculate an event response time as the time it took the clinician to acknowledge the alarm condition,

determine a total number of alarm events,

compute a responsiveness score based on the event response time for each of the total number of alarm events;

wherein the responsiveness score is indicative of a level of alarm fatigue experienced by the clinician, over the plurality of alarm events;

generate an alarm fatigue alert when the responsiveness score trends downward at a rate greater than a threshold rate; and

store the responsiveness score on a computer-readable memory device.