Automatic live publisher event system and method of same

• US 9,098,814 B2
• Filed: 01/26/2012
• Issued: 08/04/2015
• Est. Priority Date: 01/24/2012
• Status: Active Grant

• Current Assignee: Amadeus (Amadeus Global Travel Distribution S.A.)
• Original Assignee: Amadeus (Amadeus Global Travel Distribution S.A.)
• Inventors: Geraci, Frederic, Bigourdan, Tristan
• Primary Examiner(s): Madamba, Glenford
• Application Number:
  US13/359,222
• Publication Number:
  US 20130191470A1
• Time in Patent Office: 1,286 Days
• Field of Search: 709/204, 709/206
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083

Abstract

An automatic live publisher event system and method interact with multiple travel reservation systems and social network applications, and instantaneously publishes a user'"'"'s travel-related information in real-time upon the occurrence of an event regardless of whether the user is connected to the system. The system may parse information from reservations so that users do not have to manually enter information in the system to send to members of their social networks. The system may include an event journal repository, an event parser module, a media manager module, a publisher module and a GPS manager module, which are integrated with each other, and which may interface with a reservation system. The system facilitates the customization of content and communications media of a user'"'"'s travel-related information associated with an event that is published and shared with multiple users via multiple communications media concurrently.

Claims

1. A system for publishing information relating to one or more events associated with a travel reservation, the system comprising:

a computer processor; and

a memory storing instructions that, upon execution by the computer processor, cause the system to;

parse a passenger record that is stored in a reservation system and relates to the travel reservation for at least a portion of the one or more events associated with the travel reservation;

generate at least one event journal that includes data relating to the one or more events associated with the travel reservation;

automatically determine that an event of the one or more events has occurred upon the occurrence of the event; and

after determining that the event has occurred;

publish content relating to the occurrence of the event to multiple users via multiple communications media concurrently via at least one email message, at least one mobile message, and at least one social network application; and

update the at least one event journal based upon the occurrence of the event,

wherein the instructions causing the system to automatically determine that the event of the one or more events has occurred comprises instructions that, upon execution, cause the system to;

prior to publishing the content related to the occurrence of the event, verify a location of a traveler associated with the travel reservation via a GPS manager module.

2. The system of claim 1, wherein the instructions, upon execution, further cause the system to:

receive one or more events manually added by a user, wherein the one or more events associated with the travel reservation include the one or more manually added events.

6. The system of claim 1, wherein the instructions, upon execution, further cause the system to:

in response to determining that the event has occurred, request and receive a manual validation from a user, wherein the instructions, upon execution, cause the system to publish the content relating to the occurrence of the event in response to receiving the manual validation from the user.

7. The system of claim 1, wherein the instructions, upon execution, cause the system to publish the content relating to the occurrence of the event automatically in response to determining that the event has occurred.

8. The system of claim 1, wherein the instructions, upon execution, further cause the system to:

determine that the passenger record stored in the reservation system and related to the travel reservation has been updated; and

in response to determining that the passenger record has been updated, automatically update the one or more events associated with the travel reservation and the at least one event journal based on the updated passenger record.

11. The system of claim 7, wherein the instructions, upon execution, cause the system to automatically publish the content relating to the occurrence of the event regardless of whether a user is connected to the system.

13. The system of claim 1, wherein the instructions, upon execution, further cause the system to:

receive customization data for the content relating to the occurrence of the event from a user, wherein the content relating to the occurrence of the event is based on the received customization data.

3. A method for publishing information relating to one or more events associated with a travel reservation, the method comprising:

parsing, by a computer processor, a passenger record that is stored in a reservation system and relates to the travel reservation for at least a portion of the one or more events associated with the travel reservation;

generating, by the computer processor, at least one event journal comprising data relating to the one or more events associated with the travel reservation;

automatically determining, by the computer processor, that an event of the one or more events has occurred upon the occurrence of the event; and

after determining that the event has occurred;

updating, by the computer processor, said at least one event journal based upon the occurrence of the event; and

publishing, by the computer processor, content relating to the occurrence of the event to multiple users via multiple communications media concurrently via at least one email message, at least one mobile message, and at least one social network application,

wherein automatically determine that the event of the one or more events has occurred comprises;

prior to publishing the content related to the occurrence of the event, verifying a location of a traveler associated with the travel reservation via a GPS manager module.

4. The method of claim 3, further comprising;

receiving one or more events manually added by a user, wherein the one or more events associated with the travel reservation include the one or more manually added events.

5. The method of claim 3, further comprising;

determining that the passenger record stored in the reservation system and related to the travel reservation system has been updated; and

in response to determining that the passenger record has been updated, automatically updating said one or more events associated with the travel reservation and the at least one event journal based on the updated passenger record.

9. The method of claim 3, further comprising:

in response to determining that the event has occurred, requesting and receiving a manual validation from a user, wherein the content relating to the occurrence of the event is published in response to receiving the manual validation from the user.

10. The method of claim 3, wherein the content relating to the occurrence of the event is automatically published in response to determining that the event has occurred.

12. The method of claim 10, wherein the content relating to the occurrence of the event is automatically published regardless of whether a user is connected to a system that includes the computer processor.

14. The method of claim 3, further comprising:

receiving customization data for the content relating to the occurrence of the event from a user, wherein the content relating to the occurrence of the event is based on the received customization data.