Method and system for content submission

• US 9,100,394 B2
• Filed: 10/11/2012
• Issued: 08/04/2015
• Est. Priority Date: 10/11/2012
• Status: Active Grant

• Current Assignee: Bazaarvoice Incorporated
• Original Assignee: Bazaarvoice Incorporated
• Inventors: Grochowicz, Tom, McElwee, Adam, Rego, Jeff
• Primary Examiner(s): Wang, Liangche A
• Assistant Examiner(s): AGUIAR, JOHNNY B
• Application Number:
  US13/649,371
• Publication Number:
  US 20140108559A1
• Time in Patent Office: 1,027 Days
• Field of Search: 709/203, 709/204, 709/205, 709/206, 709/217, 709/219, 709/227, 709/216, 705/7.32, 705/26.7, 705/347, 235/462.01, 235/462.09
• US Class Current: 1/1
• CPC Class Codes: G06F 15/16 Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs coordinating program control therefor G06F9/52; in regulating and control system G05B
• CPC Class Codes: G06F 16/9554 by using bar codes
• CPC Class Codes: G06F 40/00 Handling natural language data speech analysis or synthesis, speech recognition G10L
• CPC Class Codes: G06F 40/169 Annotation, e.g. comment data or footnotes
• CPC Class Codes: G06Q 20/3276 using a pictured code, e.g. barcode or QR-code, being read by the M-device
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/0282 Rating or review of business operators or products
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: H04L 63/0853 using an additional device, e.g. smartcard, SIM or a different communication terminal cryptographic mechanisms or cryptographic arrangements for entity authentication involving additional secure or trusted devices H04L9/3234
• CPC Class Codes: H04L 67/141 Setup of application sessions admission control or resource allocation in data switching networks H04L47/70
• CPC Class Codes: H04L 67/146 Markers for unambiguous identification of a particular session, e.g. session cookie or URL-encoding
• CPC Class Codes: H04M 3/42263 where the same subscriber uses different terminals, i.e. nomadism
• CPC Class Codes: H04N 21/4622 Retrieving content or additional data from different sources, e.g. from a broadcast channel and the Internet web site content organization and management for information retrieval from the Internet G06F16/958; transmission by internet of broadcast information H04H60/82; stock exchange data over packet-switching network H04L12/1804; push services including data channel over packet-switching network H04L12/1859
• CPC Class Codes: H04N 21/632 using a connection between clients on a wide area network, e.g. setting up a peer-to-peer communication via Internet for retrieving video segments from the hard-disk of other client devices broadcast-related systems characterised by transmission among terminal devices H04H60/80; distributed application using peer-to-peer [P2P] networks H04L67/104

Abstract

Embodiments of systems and methods for linking a computer device to a session that is being conducted on another computing device are disclosed. A content-generation session may be conducted by a user on a particular computing device. As part of the content-generation session, the user may request to add other content, which may be located on a different computing device, to content being authored during the content-generation session. Information to allow the different computing device to establish a link to the content-generation session may be generated. Using that information, a link may be automatically established between the different computing device and the content-generation session, such that the other content residing on the different computing device can be associated with the content-generation session.

Claims

1. A method, comprising:

receiving, at a computer system from a first client device, user generated content associated with a submission of feedback for a product or service, wherein the user generated content includes text;

the computer system causing a display, on the first client device, of an interface allowing a user of the first client device to submit a request to add image content from a mobile client device to the user generated content;

receiving, at the computer system from the first client device, the request to add image content from the mobile client device to the user generated content, wherein the mobile client device is distinct from the computer system and the first client device;

generating, at the computer system, link information usable by the mobile client device to establish a connection corresponding to the user generated content associated with the submission of the feedback on the product or service, wherein the link information includes at least one of a uniform resource identifier (URI) or a quick response (QR) code;

the computer system providing the link information to the mobile client device, wherein the providing includes at least one of providing an optical data representation to the mobile client device or transmitting the URI to the mobile client device;

receiving, at the computer system via the connection, particular image content that has been selected from the mobile client device using a content selection interface displayed on the mobile client device; and

associating, by the computer system, the received particular image content with the user generated content.

2. The method of claim 1, wherein generating the link information includes generating the optical data representation, wherein the optical data representation is configured to cause the mobile client device to automatically establish the connection upon the mobile client device scanning the optical data representation.

3. The method of claim 1, wherein the connection is an Internet connection to the computer system from the mobile client device.

4. The method of claim 1, wherein generating the link information includes generating the URI, wherein the URI is usable at the mobile client device to cause the mobile client device to establish a web connection with the computer system.

5. The method of claim 1, wherein generating the link information includes generating a token.

6. The method of claim 1, wherein the particular image content comprises a video.

7. The method of claim 1, further comprising the computer system causing the link information to be transmitted to the mobile client device via text message sent over a mobile data network.

8. The method of claim 1, wherein the mobile client device is a laptop computer.

9. The method of claim 1, further comprising the computer system associating the received user generated content and the received particular image content with a web page including a plurality of user reviews for the product or service.

10. An article of manufacture including a non-transitory computer-readable medium having stored thereon instructions, wherein the instructions are executable by a computer system to cause the computer system to perform operations comprising:

receiving, from a first client device, user generated content associated with a submission of feedback for a product or service, wherein the user generated content includes text-based content;

causing a display, on the first client device, of an interface configured to allow a user of the first client device to submit a request to add image content from a mobile client device to the user generated content;

receiving, from the first client device, the request to add image content from the mobile client device to the user generated content, wherein the mobile client device is distinct from the first client device and the computer system;

generating information usable by the mobile client device to establish an Internet connection to a media submission interface of the computer system, wherein the generated information includes at least one of a uniform resource identifier (URI) or an optical data representation;

providing the generated information to the mobile client device, wherein the providing includes at least one of providing the optical data representation to the mobile client device or transmitting the URI to the mobile client device;

receiving particular media content that has been selected from the mobile client device using a content selection interface displayed on the mobile client device, wherein the particular media content includes image content; and

associating the received particular media content with the user generated content.

11. The article of manufacture of claim 10, wherein generating the information includes generating the optical data representation, wherein the optical data representation is configured to cause the mobile client device to automatically establish the Internet connection upon scanning of the optical data representation by the mobile client device.

12. The article of manufacture of claim 11, wherein the optical data representation is a Quick Recognition (QR) code.

13. The article of manufacture of claim 10, wherein generating the information includes generating an identifier that uniquely corresponds to the user generated content, and wherein the user generated content includes a rating of the product or service.

14. The article of manufacture of claim 10, wherein receiving the particular media content includes receiving audio content.

15. A computer system, comprising:

one or more processors;

memory, coupled to the one more processors, having program instructions stored thereon that are executable to cause the computer system to perform operations comprising;

receiving, from a first client device, user generated content associated with a submission of feedback for a product or service, wherein the user generated content includes text;

causing a display, on the first client device, of an interface allowing a user of the first client device to submit a request to add image content from a mobile client device to the user generated content;

receiving, from the first client device, the request to add image content from the mobile client device to the user generated content, wherein the mobile client device is distinct from the computer system and the first client device;

generating link information usable by the mobile client device to establish a connection corresponding to the user generated content associated with the submission of the feedback on the product or service, wherein the link information includes at least one of a uniform resource identifier (URI) or a quick response (QR) code;

providing the link information to the mobile client device, wherein the providing includes at least one of providing an optical data representation to the mobile client device or transmitting the URI to the mobile client device;

receiving, via the connection, particular media content that has been selected from the mobile client device using a content selection interface displayed on the mobile client device, wherein the particular media content includes image content; and

associating the received particular media content with the user generated content.

16. The system of claim 15, wherein the operations further comprise:

causing a prompt to select image content stored at the mobile client device to be presented to an author of the user generated content.

17. The system of claim 15, wherein the operations further comprise causing the received particular media content to be displayed on a web page associated with the product or service along with the text included in the user generated content.