Expert-based content and coaching platform

• US 9,110,958 B2
• Filed: 03/13/2013
• Issued: 08/18/2015
• Est. Priority Date: 12/03/2012
• Status: Active Grant

• Current Assignee: TheraTec, Inc. (Dynatronics Corporation)
• Original Assignee: WellClub, LLC
• Inventors: Brust, Thomas Edwin, Kennedy, Phil, Khan, Jamal, Johnson, Jay W., Waddell, Tom
• Primary Examiner(s): Ortiz Ditren, Belix M
• Application Number:
  US13/801,048
• Publication Number:
  US 20140156645A1
• Time in Patent Office: 888 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06F 16/24 Querying
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 16/435 Filtering based on additional data, e.g. user or group profiles
• CPC Class Codes: G06F 16/4387 by the use of playlists
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 10/20 for electronic clinical trials or questionnaires
• CPC Class Codes: G16H 50/20 for computer-aided diagnosis, e.g. based on medical expert systems
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

Systems and methods for implementing and performing coaching-assisted content delivery and workflows are described. In one example, a goal-based workflow integrates with operations for suggesting and delivering content on behalf of professional users. The operations may be conducted in connection with a subscription or membership to an information service, and various interactions between a client user and a professional user through the information service. In further examples, the information service may track data for the human user, generate suggestions and playlists, manage the accomplishment of goals and logic triggers, and exchange communications, to facilitate the relationship between the professional user and the client user. In other further examples, the information system manages various data values used to provide prompts, reminders, motivators, and other forms of suggested content to the client user.

Claims

1. A method for integrating guided coaching with content of an information system, comprising:

accessing member profile information for a member user, the member profile information retrieved from a member profile database, and the member profile information being relevant to accomplishment of a goal that is set by the member user, wherein the goal is accomplished in connection with performance of a plurality of real-world activities by the member user;

obtaining suggested content for delivery to the member user based on the member profile information, the suggested content retrieved from a content database of an information system, the suggested content including information to assist a performance of a particular activity of the plurality of real-world activities by the member user, wherein the suggested content is retrieved for the member user based on characteristics of the member user that are indicated in the member profile information;

designating the suggested content for delivery to the member user at a specified delivery timing, the specified delivery timing of the deliver to the member user based on the characteristics of the member user that are indicated in the member profile information and a determined likelihood of the performance of the particular activity by the member user;

receiving changes to the suggested content from a coaching user, the changes to the suggested content received from an electronic device of the coaching user, wherein the changes to the suggested content retrieved for the member user by the information system include changes to the information of the suggested content or changes to the specified delivery timing, to encourage the performance of the particular activity by the member user; and

electronically delivering the coach-changed suggested content to an electronic device of the member user at the specified delivery timing, the delivering incorporating the changes to the information of suggested content or the changes to the specified delivery timing received from the coaching user.

2. The method of claim 1, wherein receiving changes to the suggested content from the coaching user includes receiving additional content generated from the coaching user to include in the changes to the information of the suggested content.

3. The method of claim 1, wherein the suggested content includes multiple instances of information for delivery, the method further comprising:

determining respective delivery times for delivery of the multiple instances of information of the suggested content to the member user, the respective delivery times including the specified delivery timing, the respective delivery times being determined by the information system based on the member profile information.

4. The method of claim 3, further comprising:

creating a playlist of the suggested content, the playlist of the suggested content configured to deliver respective items of the information for delivery at the determined respective delivery times.

5. The method of claim 1, further comprising:

receiving feedback from the member user in response to the coach-changed suggested content; and

providing the feedback from the member user to the coaching user.

6. The method of claim 1, further comprising:

associating the member user with the coaching user based on a subscription purchased by the member user, the subscription providing access to content from the coaching user.

7. The method of claim 1, wherein the member profile information includes archived data and current data relating to at least one of:

demographic information, goal information, supporter information, activity information, restriction information, preference information, personality information, physiological information, communication preference information, timing information, environment information, or tracking information.

8. The method of claim 7, wherein obtaining suggested content for delivery to the member user based on the member profile information includes selecting suggested content for the member user based on real-time information of member user activity maintained in the member profile information, the real-time information originating from an electronic device of the member user.

9. The method of claim 8, wherein the real-time information of member user activity is provided to the coaching user, with the method further comprising:

receiving input from the coaching user, the input based on the real-time information and configured to change the suggested content to be consistent with the real-time information.