Organization evaluation apparatus and organization evaluation system

• US 9,111,244 B2
• Filed: 04/21/2010
• Issued: 08/18/2015
• Est. Priority Date: 04/24/2009
• Status: Active Grant

• Current Assignee: Hitachi, Ltd.
• Original Assignee: Hitachi, Ltd.
• Inventors: Tsuji, Satomi, Sato, Nobuo, Yano, Kazuo, Ara, Koji
• Primary Examiner(s): BROCKINGTON III, WILLIAM S
• Application Number:
  US12/764,554
• Publication Number:
  US 20100274639A1
• Time in Patent Office: 1,945 Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/067 Enterprise or organisation modelling

Abstract

Provided is an organization evaluation device, including: a reception unit for receiving data indicating a physical quantity detected by a sensor of a terminal worn by each of a plurality of persons; a personal index calculation module for calculating, from at least one of the data indicating the physical quantity and a business index of each of the plurality of persons, a personal index of each of the plurality of persons; a weight coefficient calculation module for calculating a weight coefficient indicating a degree of involvement of each of the plurality of persons in the first organization from the data indicating the physical quantity; and an organization index calculation module for calculating, by obtaining a weighted average of a plurality of the personal indices using the weight coefficient, an organization index of the first organization.

Claims

1. An organization evaluation device for evaluating a first organization formed of a plurality of persons, comprising:

a processor;

a memory; and

a plurality of terminals, each of which has a sensor and a wireless transmitter/receiver, and is worn by each of the plurality of persons;

a transceiver that receives acceleration data detected by the sensor and meeting data indicating a meeting between persons detected by the wireless transmitter/receiver;

wherein the memory stores the acceleration data and the meeting data;

wherein the processor is configured to

calculate a time spent for each meeting between any two persons from the meeting data stored in the memory;

calculate, from at least one of an acceleration frequency calculated from the acceleration data and the meeting data stored in the memory and a business index of each of the plurality of persons, a flow level as a personal index of each of the plurality of persons;

calculate a weight coefficient indicating a degree of involvement of each of the plurality of persons in the first organization; and

calculate an organization index of the first organization, and

indicate the organization index of the first organization,

consider, in a meeting matrix, that only pairs of persons who have had meetings for a time equal to or longer than a predetermined threshold are linked to define a network structure of the first organization, and calculate the weight coefficient by calculating a network index based on a meeting matrix indicating a linkage between each of the plurality of persons and other persons in the first organization, and divide the network index by a sum of the network indices of the plurality of persons;

calculate the organization index of the first organization by obtaining a weighted average of a plurality of the personal indices, which are stored in the memory, using the weight coefficient; and

output the organization index of the first organization and an organization index of a second organization, which is calculated by the same method of calculating the organization index of the first organization, in numerical values or in a chart for comparison to a display device, which is part of the organization evaluation device, connected to the organization evaluation device.

2. The organization evaluation device according to claim 1, wherein:

the wireless transmitter/receiver is an infrared transmitter/receiver.

3. The organization evaluation device according to claim 2, wherein the processor further calculates the weight coefficient by calculating a reach indicating a number of persons reached in a predetermined number of steps in a network structure of the first organization from the meeting data, and dividing the reach by a sum of the reaches of the plurality of persons.

4. The organization evaluation device according to claim 2, wherein:

the processor further calculates the weight coefficient by calculating a reach indicating a number of persons reached in a predetermined number of steps in a network structure of the first organization from the meeting data, and dividing the reach by a sum of the reaches of the plurality of persons;

the processor further calculates a cohesion indicating a degree of cooperation with a neighborhood of each of the plurality of persons in the network structure from the meeting data; and

the processor further calculates the organization index by obtaining a weighted average of a plurality of the cohesions using the weight coefficient calculated from the reach.

5. The organization evaluation device according to claim 1, wherein:

the processor further calculates a flow level indicating a degree of absorption of each of the plurality of persons from the acceleration data;

the processor further calculates the weight coefficient by calculating a residence time of a user of the terminal from the acceleration data, and dividing the residence time by a sum of a plurality of the residence times; and

the processor further calculates the organization index by obtaining a weighted average of a plurality of the flow levels using the weight coefficient calculated from the residence time.

6. The organization evaluation device according to claim 1, wherein:

the organization evaluation device is connected, via a network, to an organization index management server storing the organization indices of a plurality of organizations;

the transceiver receives the organization index of the second organization different from the first organization from the organization index management server; and

the processor plots a symbol indicating the first organization on a coordinate plane having the organization indices and the order in the organization indices of the first organization and the second organization as two axes, and outputs the plot to the display device connected to the organization evaluation device.

7. The organization evaluation device according to claim 1, wherein:

a plurality of types of weight indices used for the weight coefficient and a plurality of types of the personal indices are displayed on a display device, which is part of the organization evaluation device, connected to the organization evaluation device;

the processor calculates, based on one weight index selected, via an input unit, from the plurality of types of the weight indices displayed on the display device; and

the processor calculates one personal index selected via the input unit from the plurality of types of the personal indices displayed on the display device.

8. An organization evaluation device for evaluating an organization formed of a plurality of persons, comprising:

a processor;

a memory;

a plurality of terminal, each of which has a sensor and a wireless transmitter/receiver, and is worn by each of the plurality of persons; and

a transceiver that receives acceleration data detected by an acceleration sensor of a terminal worn by each of the plurality of persons, and meeting data detected by an infrared sensor of the terminal;

wherein the memory stores the meeting data, the acceleration data and the infrared data;

wherein the processor is configured to

calculate a time spent for each meeting between any two persons from the meeting data stored in the memory;

calculate a cohesion indicating a degree of cooperation with a neighborhood of each of the plurality of persons in a network structure of the organization from the meeting data, and calculating a flow level indicating a degree of absorption of each of the plurality of persons from the acceleration data;

calculate a weight coefficient by calculating a reach indicating a number of persons reached in a predetermined number of steps in the network structure from the meeting data, and dividing the reach by a sum of the reaches of the plurality of persons;

calculate a cohesion of the organization by obtaining a weighted average of a plurality of the cohesions, which are stored in the memory, using the weight coefficient, and calculate a flow level of the organization based on a plurality of the flow levels, which are stored in the memory;

plot a symbol indicating the organization on a coordinate plane having the cohesion of the organization and the flow level of the organization as two axes, and outputting the plot to a display device, which is part of the organization evaluation device, connected to the organization evaluation device;

consider, in a meeting matrix, that only pairs of persons who have had meetings for a time equal to or longer than a predetermined threshold are linked to define a network structure of the organization; and

calculate a network index indicating a linkage between each of the plurality of persons and other persons in the organization, and divide the network index by a sum of the network indices of the plurality of persons.

9. An organization evaluation system for evaluating a first organization formed of a plurality of persons, the organization evaluation system comprising:

terminals worn by the plurality of persons; and

a processing device, wherein;

each of the terminals includes a sensor for detecting acceleration data, a wireless transmitter/receiver for detecting a meeting between persons, and a transmission unit for transmitting the acceleration data and meeting data indicating the meeting between persons to the processing device;

the processing device comprising;

a reception unit for receiving the acceleration data and the meeting data from the terminals;

a sensing data storage unit for storing the acceleration data and the meeting data;

a meeting matrix calculation module for calculating a time spent for each meeting between any two of the plurality of persons from the meeting data stored in the sensing data storage unit;

a personal index calculation module for calculating, from at least one of the acceleration data and the meeting data stored in the sensing data storage unit and a business index of each of the plurality of persons, a flow level as a personal index of each of the plurality of persons;

a weight coefficient calculation module for calculating a weight coefficient indicating a degree of involvement of each of the plurality of persons in the first organization; and

an organization index calculation module for calculating an organization index of the first organization,

an organization index rendering module for indicating the organization index of the first organization;

the weight coefficient calculation module considers, in the meeting matrix, that only pairs of persons who have had meetings for a time equal to or longer than a predetermined threshold are linked to define a network structure of the first organization, and calculates the weight coefficient by calculating a network index indicating a linkage between each of the plurality of persons and other persons in the first organization, and dividing the network index by a sum of the network indices of the plurality of persons;

the organization index calculation module calculates the organization index of the first organization by obtaining a weighted average of a plurality of the personal indices stored in a personal index storage unit using the weighted coefficient; and

the organization index rendering module outputs the organization index of the first organization and an organization index of a second organization, which is calculated in a same manner as the organization index of the first organization, in numerical values or in a chart for comparison to a display device connected to the processing device.

10. The organization evaluation system according to claim 9, wherein:

the wireless transmitter/receiver is an infrared transmitter/receiver.

11. The organization evaluation system according to claim 10, wherein:

the weight coefficient calculation module further calculates the weight coefficient by calculating a reach indicating a number of persons reached in a predetermined number of steps in the network structure of the first organization from the meeting data, and dividing the reach by a sum of the reaches of the plurality of persons.

12. The organization evaluation system according to claim 10, wherein:

the weight coefficient calculation module further calculates the weight coefficient by calculating a reach indicating a number of persons reached in a predetermined number of steps in the network structure of the first organization from the meeting data, and dividing the reach by a sum of the reaches of the plurality of persons;

the personal index calculation module further calculates a cohesion indicating a degree of cooperation with a neighborhood of each of the plurality of persons in the network structure from the meeting data; and

the organization index calculation module further calculates the organization index by obtaining a weighted average of a plurality of the cohesions using the weight coefficient calculated from the reach.

13. The organization evaluation system according to claim 9, further comprising a collection device for collecting the data indicating the meeting data transmitted by the terminal, wherein:

the collection device comprises;

a plurality of connectors respectively connected to a plurality of the terminals for receiving the data indicating the meeting data;

a processing unit; and

a plurality of buffers provided respectively between the plurality of connectors and the processing unit for temporality storing the data indicating the meeting data; and

the processing unit reads in a predetermined order the data indicating the meeting data that have been accumulated from the plurality of buffers respectively corresponding to the plurality of terminals.