Emergency 9-1-1 portal and application
First Claim
1. A system, comprising:
- a computer aided prioritization (CAP) system in communication with a computer aided dispatch (CAD) system, a computer aided event module (CAEM), and an emergency event reporter device, the CAP system configured to;
receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities;
determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by the CAD system or a lower priority emergency event to be handled automatically by the CAEM; and
selectively route the emergency event to at least one of the computer aided dispatch (CAD) system and the computer aided event module (CAEM) according to the determination;
wherein the emergency event including a type of event selected from a set of event types associated with the selected event priority, the computer aided prioritization (CAP) system further configured to supplement information included in the emergency event according to a predetermined rule for including additional information based at least in part on the type of event.
1 Assignment
0 Petitions
Accused Products
Abstract
A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by a computer aided dispatch (CAD) system or a lower priority emergency event to be handled automatically by a computer aided event module (CAEM); and selectively route the emergency event report to at least one of the CAD system and the CAEM according to the determination.
51 Citations
23 Claims
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1. A system, comprising:
a computer aided prioritization (CAP) system in communication with a computer aided dispatch (CAD) system, a computer aided event module (CAEM), and an emergency event reporter device, the CAP system configured to; receive, from the emergency event reporter device, an emergency event including a priority selected from a set of event priorities; determine, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by the CAD system or a lower priority emergency event to be handled automatically by the CAEM; and selectively route the emergency event to at least one of the computer aided dispatch (CAD) system and the computer aided event module (CAEM) according to the determination;
wherein the emergency event including a type of event selected from a set of event types associated with the selected event priority, the computer aided prioritization (CAP) system further configured to supplement information included in the emergency event according to a predetermined rule for including additional information based at least in part on the type of event.- View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method, comprising:
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receiving, by a computer aided prioritization (CAP) system from an emergency event reporter device, an emergency event including a priority selected from a set of event priorities, the CAP system in communication with a computer aided dispatch (CAD) system, a computer aided event module (CAEM), and the emergency event reporter device; determining, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by the CAD system or a lower priority emergency event to be handled automatically by the CAEM; and selectively routing the emergency event to at least one of the computer aided dispatch (CAD) system and the computer aided event module (CAEM) according to the determination;
wherein the emergency event including a type of event selected from a set of event types associated with the selected event priority, and further comprising supplementing information included in the emergency event by the computer aided prioritization (CAP) system according to a predetermined rule for including additional information based at least in part on the type of event. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22)
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23. A non-transitory computer readable medium storing an application software program, the application being executable to provide operations comprising:
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receiving, by a computer aided prioritization (CAP) system from an emergency event reporter device, an emergency event including a priority selected from a set of event priorities and a type of event selected from a set of event types associated with the selected event priority, the CAP system in communication with a computer aided dispatch (CAD) system, a computer aided event module (CAEM), and the emergency event reporter device; supplementing information included in the emergency event by the CAP system according to a predetermined rule for including additional information based at least in part on the type of event; determining, based on the emergency event and without querying the emergency event reporter device for additional information, whether the emergency event indicates a higher priority emergency event to be handled by the CAD system or a lower priority emergency event to be handled automatically by the CAEM; and selectively routing the emergency event r-ep˜
to at least one of the computer aided dispatch (CAD) system and the computer aided event module (CAEM) according to the determination;
wherein the emergency event including a type of event selected from a set of event types associated with the selected event priority, the computer aided prioritization (CAP) system further configured to supplement information included in the emergency event according to a predetermined rule for including additional information based at least in part on the type of event.
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Specification