Systems, methods, devices and arrangements for emergency call services and user participation incentives
First Claim
Patent Images
1. A computer system comprising:
- one or more computer servers havingat least one computer processor; and
a tangible storage medium storing computer instructions that when executed by the at least one computer processor perform the steps of;
receiving physical location data from a plurality of endpoint devices associated with corresponding user accounts;
determining a logical transmission sequence of nodes in a transmission route that is used to communicate the physical location data from the plurality of endpoint devices to the one or more computer servers;
calculating physical locations for the nodes as a function of the physical location data received from the plurality of endpoint devices and of a logical distance between the nodes and the plurality of endpoint devices;
storing the calculated physical locations for the one or more of the nodes; and
transmitting incentive-based feedback to a device associated with a respective user account.
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Accused Products
Abstract
A variety of methods, systems, devices and arrangements are implemented for emergency call centers. According to one such method, a location database is populated from a plurality of endpoint devices. The location database determines locations for nodes in a data transmission route from information received from the endpoint devices. Emergency calls using these nodes are located using the populated database.
78 Citations
17 Claims
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1. A computer system comprising:
one or more computer servers having at least one computer processor; and a tangible storage medium storing computer instructions that when executed by the at least one computer processor perform the steps of; receiving physical location data from a plurality of endpoint devices associated with corresponding user accounts; determining a logical transmission sequence of nodes in a transmission route that is used to communicate the physical location data from the plurality of endpoint devices to the one or more computer servers; calculating physical locations for the nodes as a function of the physical location data received from the plurality of endpoint devices and of a logical distance between the nodes and the plurality of endpoint devices; storing the calculated physical locations for the one or more of the nodes; and transmitting incentive-based feedback to a device associated with a respective user account. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A computer system comprising:
one or more computer servers having at least one computer processor; and a tangible storage medium storing computer instructions that, when executed by the at least one computer processor, cause the processor to perform the steps of; receiving physical location data from a plurality of endpoint devices associated with corresponding user accounts; determining nodes in a transmission route between the plurality of endpoint devices and the one or more computer servers; calculating a physical location for the determined nodes as a function of the physical location data received from the plurality of endpoint devices; storing the calculated physical location for the determined nodes; in response to an emergency call from a Voice over Internet Protocol (VoIP) device, determining a probable physical location for the VoIP device as a function of respective physical locations of one or more nodes in a transmission route used to send data from the VoIP device, wherein the one or more nodes includes at least one node from the determined nodes; determining a confidence level associated with the determined probable physical location; and in response to the confidence level being below a lower threshold, transmitting a request to an access point, from which the VoIP device is connected, for additional location information from other devices connected to the access point. - View Dependent Claims (14, 15, 16, 17)
Specification