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Assessing performance and quality of a mobile communication service

  • US 9,119,098 B2
  • Filed: 02/22/2013
  • Issued: 08/25/2015
  • Est. Priority Date: 09/15/2005
  • Status: Expired due to Fees
First Claim
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1. A method comprising:

  • establishing, by a wireless mobile device, a first voice call with a first device;

    detecting an activation of a button on the wireless mobile device while the first voice call is in progress;

    responsive to detecting the activation of the button, executing a user interface application on the wireless mobile device;

    collecting, while the first voice call between the wireless mobile device and the first device is in progress, call quality information via the user interface application;

    transmitting to a second device, while the first voice call between the wireless mobile device and the first device is in progress, the call quality information collected via the user interface application, wherein analysis of the call quality information occurs at the second device while the first voice call between the wireless mobile device and the first device is in progress; and

    upon termination of the first voice call, automatically initiating, by the wireless mobile device, a second voice call with the second device.

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