RSS feed generation using objects
First Claim
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1. A method for generating data feeds, the method comprising:
- receiving, in a customer relationship management (CRM) application at a first computing device, a request from a CRM application client at a second computing device to transmit a CRM program object to the CRM application client via a Really Simple Syndication (RSS) feed, the CRM program object comprising a set of data from a CRM database accessible by the CRM application, the set of data related to a business entity of a CRM system;
defining scope and attributes of the CRM program object from the request, whereinthe scope comprises a number of data fields, an identification of a data source providing the data fields, and names of the data fields of the set of data from the CRM database andthe attributes comprise information about which of the data fields are sortable, and update times for field values of the set of data from the CRM database;
generating a feed definition using the defined scope and the defined attributes of the set of data;
converting the feed definition to the RSS feed by defining a query based on the feed definition, obtaining query results via executing the query on the CRM database and converting the query results in a serialized format to the RSS feed;
identifying feed-level information comprising a set of metadata indicating a type and current definition of the CRM program object, the set of metadata comprising attribute definitions, validation rules, and display information for the business entity;
attaching the feed-level information to the RSS feed;
transmitting the RSS feed to the CRM application client as a serialized object having sortable attributes; and
providing an interface from the CRM application on the first computing device to the CRM application client on the second computing device, the interface to receive selections of which CRM data to include in the RSS feed.
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Abstract
A really simple syndication (RSS) feed generator provides a set of data related to an entity to a user in the form of a really simple syndication (RSS) feed in a manner so that the set of data includes entity information at the feed-level. A user of the RSS feed may use the feed-level entity information to consume the set of data in a number of different ways. In an embodiment, the feed-level entity information includes meta-data defining the entity such that a user may use the metadata to display the entity on the client side. The RSS feed generation system allows a user to manipulate a copy of an instance of entity data as necessary for a client.
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Citations
16 Claims
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1. A method for generating data feeds, the method comprising:
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receiving, in a customer relationship management (CRM) application at a first computing device, a request from a CRM application client at a second computing device to transmit a CRM program object to the CRM application client via a Really Simple Syndication (RSS) feed, the CRM program object comprising a set of data from a CRM database accessible by the CRM application, the set of data related to a business entity of a CRM system; defining scope and attributes of the CRM program object from the request, wherein the scope comprises a number of data fields, an identification of a data source providing the data fields, and names of the data fields of the set of data from the CRM database and the attributes comprise information about which of the data fields are sortable, and update times for field values of the set of data from the CRM database; generating a feed definition using the defined scope and the defined attributes of the set of data; converting the feed definition to the RSS feed by defining a query based on the feed definition, obtaining query results via executing the query on the CRM database and converting the query results in a serialized format to the RSS feed; identifying feed-level information comprising a set of metadata indicating a type and current definition of the CRM program object, the set of metadata comprising attribute definitions, validation rules, and display information for the business entity; attaching the feed-level information to the RSS feed; transmitting the RSS feed to the CRM application client as a serialized object having sortable attributes; and providing an interface from the CRM application on the first computing device to the CRM application client on the second computing device, the interface to receive selections of which CRM data to include in the RSS feed. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An article of manufacture for generating data feeds using objects comprising a computer readable hardware medium having embodied therein instructions that when executed, cause a system to:
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receive, in a customer relationship management (CRM) application at the computing device, a request from a CRM application client at a second computing device to transmit a CRM program object to the CRM application client via a Really Simple Syndication (RSS) feed, the CRM program object comprising a set of data from a CRM database accessible by the CRM application, the set of data related to a business entity of a CRM system; define scope and attributes of the CRM object, wherein the scope comprises a number of data fields, an identification of a data source providing the data fields, and names of the data fields of the set of data from the CRM database and the attributes comprise information about which of the data fields are sortable, and update times for field values of the set of data from the CRM database; generate a feed definition using the defined scope and the defined attributes of the set of data; generate the RSS feed in the CRM application via converting the feed definition to the RSS feed by defining a query based on the feed definition, obtaining query results via executing the query on the CRM database and converting the query results in a serialized format to the RSS feed; identify feed-level information comprising a set of metadata indicating a type and current definition of the CRM program object, the set of metadata comprising attribute definitions, validation rules, and display information for the business entity; attach the feed-level information to the RSS feed; transmit the RSS feed to the CRM application client as a serialized object having sortable attributes; and provide an interface from the CRM application on the first computing device to the CRM application client on the second computing device, the interface to receive selections of which CRM data to include in the RSS feed. - View Dependent Claims (11, 12, 13, 14)
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15. A data feed generator system, comprising:
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at least one hardware processor; a customer relationship management (CRM) application to receive a request from a CRM application client at a second computing device to transmit a CRM program object to the CRM application client via a Really Simple Syndication (RSS) feed, the CRM program object comprising a set of data from a CRM database, the set of data related to a business entity of a CRM system and a definition module, executed by the at least one hardware processor, to define scope and attributes of the set of data, wherein the scope comprises a number of data fields, an identification of a data source providing the data fields, and names of the data fields of the set of data from the CRM database and the attributes comprise information about which of the data fields are sortable, and update times for field values of the set of data from the CRM database; a feed definition generation module, executed by the at least one hardware processor, to generate a feed definition using the defined scope and the defined attributes of the set of data; a feed conversion module, executed by the at least one hardware processor, to convert the feed definition to the RSS feed by defining a query based on the feed definition, obtaining query results via executing the query on the CRM database and converting the query results in a serialized format to the RSS feed; an entity identification module, executed by the at least one hardware processor, to identify feed-level information comprising a set of metadata indicating a type and current definition of the CRM program object, the set of metadata comprising attribute definitions, validation rules, and display information for the business entity; a feed exposure module, executed by the at least one hardware processor, to transmit the RSS feed to the CRM application client as a serialized object having sortable attributes; and a web interface module, executed by the at least one hardware processor, to provide an interface from the CRM application on the first computing device to the CRM application client on the second computing device, the interface to receive selections from a user of which CRM data to include in the RSS feed. - View Dependent Claims (16)
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Specification