System and method for optimizing communication

• US 9,124,692 B2
• Filed: 04/14/2011
• Issued: 09/01/2015
• Est. Priority Date: 04/14/2010
• Status: Expired due to Fees

• Current Assignee: Adesh Bhargava
• Original Assignee: Adesh Bhargava
• Inventors: Bhargava, Adesh
• Primary Examiner(s): Nguyen, Dustin
• Application Number:
  US13/086,391
• Publication Number:
  US 20120096095A1
• Time in Patent Office: 1,601 Days
• Field of Search: 709/223, 709/225, 709/206, 709/228, 370/329, 370/352, 370/465, 342/357.28, 455/404.1, 455/456.2, 455/412.2, 455/414.1, 455/435.2, 705/7, 379/114.01, 379/142.07, 379/140, 379/211.01, 379/88.13, 379/88.16, 714/798
• US Class Current: 1/1
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 65/80 Responding to QoS
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Abstract

An optimal communication system may include an optimal communication module, executed by a computer system, to ascertain a first and second user'"'"'s available modes of communication. A first user communication system may allow the first user to link a communication criterion with a preferred mode of communication. A second user communication system may allow the second user to send a message to the first user by the first user'"'"'s preferred mode of communication.

Claims

1. A first user communication device comprising:

a memory storing machine readable instructions to;

ascertain available modes of communication for the first user communication device;

link a communication criterion with a preferred mode of communication from the available modes of communication for the first user communication device;

receive, from a second user communication device, a message via the preferred mode of communication for the first user communication device;

receive, from the second user communication device, an acknowledgement request related to the message via the preferred mode of communication for the first user communication device;

receive, from the second user communication device, a further message via a lower ranked mode of communication compared to the preferred mode of communication absent receipt, by the second user communication device, of an acknowledgement receipt related to the acknowledgement request; and

receive, from the second user communication device, an additional message after the further message via a higher ranked mode of communication compared to the lower ranked mode of communication upon reverting of the second user communication device to the higher ranked mode of communication for forwarding the additional message after the further message; and

a processor to implement the machine readable instructions.

2. The first user communication device according to claim 1, wherein the modes of communication include e-mail, text, and voicemail, further comprising machine readable instructions to:

convert the message received via the preferred mode of communication for the first user communication device from one of the modes of communication specific to the second user communication device to a different one of the modes of communication specific to the first user communication device.

3. The first user communication device according to claim 1, further comprising machine readable instructions to:

monitor sound in an area around at least one of the first and second user communication devices; and

select one of the available modes of communication based on the monitored sound.

4. The first user communication device according to claim 1, wherein the message received via the preferred mode of communication for the first user communication device includes an e-mail, further comprising machine readable instructions to:

prompt a user prior to opening the e-mail based on a determination of whether a power consumption of the first user communication device associated with opening the e-mail exceeds a predetermined power consumption level.

5. The first user communication device according to claim 1, further comprising machine readable instructions to:

select a plurality of modes of communication from the available modes of communication based on available bandwidth; and

select a mode of communication, from the plurality of selected modes of communication, that minimizes bandwidth usage.

6. The first user communication device according to claim 1, further comprising machine readable instructions to:

select one of the available modes of communication; and

send an alert to the first user communication device via the preferred mode of communication if the selected mode of communication is different than the preferred mode of communication.

7. The first user communication device according to claim 1, wherein the communication criterion includes a location based on a type of building.

8. The first user communication device according to claim 1, wherein the communication criterion includes a location based on a name of a geographical location.

9. The first user communication device according to claim 1, further comprising machine readable instructions to:

select one of the available modes of communication based on a language of communication that includes English and a spoken language different than English, wherein the available modes of communication include at least two of e-mail, text, and voicemail.

10. The first user communication device according to claim 1, further comprising machine readable instructions to:

override the first user communication device preferred mode of communication based on an authority associated with the second user communication device.

11. The first user communication device according to claim 1, further comprising machine readable instructions to:

monitor surrounding light in an area around at least one of the first and second user communication devices;

select one of the available modes of communication based on the monitored surrounding light, wherein the available modes of communication include at least two of e-mail, text, and voicemail; and

select a different mode of communication compared to the select one of the available modes of communication based on changes in the monitored surrounding light.

12. The first user communication device according to claim 1, further comprising machine readable instructions to:

select one of the available modes of communication based on a lost status indication that is received from at least one of the first and second user communication devices.

13. The first user communication device according to claim 1, further comprising machine readable instructions to:

select one of the available modes of communication based on a power status of at least one of the first and second user communication devices.

14. The first user communication device according to claim 13, wherein the available modes of communication include at least two of e-mail, text, and voicemail.

15. The first user communication device according to claim 1, wherein the higher ranked mode of communication is the preferred mode of communication for the first user communication device.

16. The first user communication device according to claim 1, wherein the first user communication device is one of a phone, a tablet, and a personal computer, and the second user communication device is one of a different phone, a different tablet, and a different personal computer.

17. The first user communication device according to claim 1, wherein the communication criterion includes one of a time of communication, a relationship of a user associated with the first user communication device with a user associated with the second user communication device, a preference of the user associated with the first user communication device, and a preference of the user associated with the second user communication device, further comprising machine readable instructions to:

select, based on the communication criterion, one of the available modes of communication as the preferred mode of communication, or as the lower ranked mode of communication.

18. The first user communication device according to claim 1, wherein the machine readable instructions to receive, from a second user communication device, a message via the preferred mode of communication for the first user communication device further comprise machine readable instructions to:

convert the message from one of the modes of communication specific to the second user communication device to the preferred mode of communication for the first user communication device.

21. The first user communication device according to claim 1, wherein the machine readable instructions to receive, from the second user communication device, a further message via a lower ranked mode of communication compared to the preferred mode of communication absent receipt, by the second user communication device, of an acknowledgement receipt related to the acknowledgement request, further comprise machine readable instructions to:

receive, from the second user communication device, the further message via the lower ranked mode of communication compared to the preferred mode of communication absent receipt, by the second user communication device, of the acknowledgement receipt related to the acknowledgement request within a. predetermined time-frame.

19. A non-transitory computer readable medium having stored thereon machine readable instructions for communication between first and second user communication devices, the machine readable instructions when executed cause a processor to:

ascertain available modes of communication for the first user communication device;

ascertain a preferred mode of communication from the available modes of communication for the first user communication device;

forward, from the second user communication device to the first user communication device, a message via the preferred mode of communication for the first user communication device;

forward, from the second user communication device to the first user communication device, an acknowledgement request related to the message via the preferred mode of communication for the first user communication device;

forward, from the second user communication device to the first user communication device, a further message via a lower ranked mode of communication compared to the preferred mode of communication absent receipt, by the second user communication device, of an acknowledgement receipt related to the acknowledgement request; and

forward, from the second user communication device to the first user communication device, an additional message after the further message via a higher ranked mode of communication compared to the lower ranked mode of communication upon reverting of the second user communication device to the higher ranked mode of communication for forwarding the additional message after the further message.

22. The non-transitory computer readable medium according to claim 19, wherein the machine readable instructions when executed further cause the processor to:

forward, from the second user communication device to the first user communication device, the further message via the lower ranked mode of communication compared to the preferred mode of communication absent receipt, by the second user communication device, of the acknowledgement receipt related to the acknowledgement request within a predetermined time-frame.

20. A communication method comprising:

ascertaining, by a processor, available modes of communication for a first user communication device;

linking a communication criterion with a preferred mode of communication from the available modes of communication for the first user communication device;

receiving, from a second user communication device, a message via the preferred mode of communication for the first user communication device;

receiving, from the second user communication device, an acknowledgement request related to the message via the preferred mode of communication for the first user communication device;

receiving, from the second user communication device, a further message via a lower ranked mode of communication compared to the preferred mode of communication absent receipt, by the second user communication device, of an acknowledgement receipt related to the acknowledgement request; and

receiving, from the second user communication device, an additional message after the further message via a higher ranked mode of communication compared to the lower ranked mode of communication upon reverting of the second user communication device to the higher ranked mode of communication for forwarding the additional message after the further message.