Methods and apparatus for targeting communications using social network metrics

• US 9,128,989 B2
• Filed: 09/24/2014
• Issued: 09/08/2015
• Est. Priority Date: 04/07/2004
• Status: Expired due to Fees

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: LinkedIn Corporation (Microsoft Corporation)
• Inventors: Lawler, Brian, Loh, Elliot, Pincus, Mark, Martino, Paul J.
• Primary Examiner(s): KHAJURIA, SHRIPAL K
• Application Number:
  US14/494,938
• Publication Number:
  US 20150012847A1
• Time in Patent Office: 349 Days
• Field of Search: 709/207
• US Class Current: 1/1
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/145 Payments according to the detected use or quantity
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15

Abstract

A method for a computer system includes receiving a first user communication, determining a first group of users, determining a target number of users, determining whether the first group of users includes the target number of users, and if not, providing the communication to the first group of users, determining a hierarchal mapping of groups of users in response to user memberships, determining a second group of users from the hierarchal mapping, determining a plurality of social network relationship factors for the second group of users with respect to the first user, and providing the communication to at least a subset of users in the second group of users in response to the first plurality of social network relationship factors.

Claims

1. A method for automated prioritization of electronic communications transmitted over a network, the method comprising:

receiving, on a server using an interface communicatively coupled to the network, an electronic communication directed to a first user, the electronic communication initiated by a second user logged into a social network, and the first and second users belonging to the social network;

determining, using one or more processors within the server, an affinity group connection between the first user and the second user, the affinity group connection maintained within the social network;

determining that the second user paid a fee associated with the electronic communication; and

prioritizing presentation of the electronic communication, relative to a plurality of other electronic communications for the first user, based at least in part on the affinity group connection between the first user and the second user and on the fee paid by the second user.

2. The method of claim 1, wherein determining the affinity group connection between the first user and the second user includes:

comparing affinity group membership for the first user with affinity group membership for the second user; and

identifying one or more common affinity group memberships between the first user and the second user.

3. The method of claim 2, wherein identifying one or more common affinity group memberships includes traversing a hierarchy of affinity groups to locate related affinity groups, wherein the first user and the second user share no common affinity group membership, and wherein the related affinity groups include a first affinity group with the first user as a member and a second affinity group with the second user as a member.

4. The method of claim 3, wherein prioritizing presentation of the electronic communication includes determining a degree of separation within the hierarchy of affinity groups between the first affinity group and the second affinity group.

5. The method of claim 1, wherein determining the affinity group connection between the first user and the second user includes:

comparing affinity group membership for the first user with affinity group membership for the second user;

determining that the first user and the second user share no common affinity group memberships; and

identifying an implied affinity group related to one or more affinity group memberships of the first user or the second user.

6. The method of claim 5, wherein prioritizing presentation of the electronic communication includes determining a degree of separation between the implied affinity group and a related affinity group associated with the first user or the second user.

7. The method of claim 1, further comprising:

determining a trust-network metric associated with the second user; and

wherein prioritizing presentation of the electronic communication includes weighting the trust-network metric associated with the second user in comparison to trust-network metrics associated with the plurality of other electronic communications.

8. The method claim 1, wherein prioritizing presentation of the electronic communication includes storing the electronic communication in a folder associated with the affinity group connection between the first user and the second user.

9. A system comprising:

a network interface;

a memory device; and

a processor communicatively coupled to the memory device, wherein the processor, the memory device, and the network interface cooperate such that the system performs operations comprising;

receiving, over the network interface, an electronic communication directed to a first user, the electronic communication initiated by a second user logged into a social network, and the first and second users belonging to the social network;

determining an affinity group connection between the first user and the second user, the affinity group connection maintained within the social network;

determining that the second user paid a fee associated with the electronic communication; and

prioritizing presentation of the electronic communication, relative to a plurality of other electronic communications for the first user, based at least in part on the affinity group connection between the first user and the second user and on the fee paid by the second user.

10. The system of claim 9, wherein determining the affinity group connection between the first user and the second user includes:

comparing affinity group membership for the first user with affinity group membership for the second user; and

identifying one or more common affinity group memberships between the first user and the second user.

11. The system of claim 10, wherein identifying one or more common affinity group memberships includes traversing a hierarchy of affinity groups to locate related affinity groups, wherein the first user and the second user share no common affinity group membership, and wherein the related affinity groups include a first affinity group with the first user as a member and a second affinity group with the second user as a member.

12. The system of claim 11, wherein prioritizing presentation of the electronic communication includes determining a degree of separation within the hierarchy of affinity groups between the first affinity group and the second affinity group.

13. The system of claim 9, wherein determining the affinity group connection between the first user and the second user includes:

comparing affinity group membership for the first user with affinity group membership for the second user;

determining that the first user and the second user share no common affinity group memberships; and

identifying an implied affinity group related to one or more affinity group memberships of the first user or the second user.

14. The system of claim 13, wherein prioritizing presentation of the electronic communication includes determining a degree of separation between the implied affinity group and a related affinity group associated with the first user or the second user.

15. The system of claim 9, further comprising:

determining a trust-network metric associated with the second user; and

wherein prioritizing presentation of the electronic communication includes weighting the trust-network metric associated with the second user in comparison to trust-network metrics associated with the plurality of other electronic communications.

16. A non-transitory computer-readable medium including instructions for automated prioritization of electronic communications transmitted over a network that, when executed on a computing device including one or more processors, cause the computing device to perform operations comprising:

receive an electronic communication directed to a first user, the electronic communication initiated by a second user logged into a social network, and the first and second users belonging to the social network;

determine an affinity group connection between the first user and the second user, the affinity group connection maintained within the social network;

determine that the second user paid a fee associated with the electronic communication; and

prioritize presentation of the electronic communication, relative to a plurality of other electronic communications for the first user, based at least in part on the affinity group connection between the first user and the second user and on the fee paid by the second user.

17. The computer-readable medium of claim 16, wherein the instructions that cause the computing device to determine the affinity group connection between the first user and the second user include instructions to:

compare affinity group membership for the first user with affinity group membership for the second user; and

identify one or more common affinity group memberships between the first user and the second user.

18. The computer-readable medium of claim 17, wherein the instructions that cause the computing device to identify one or more common affinity group memberships include instructions to traverse a hierarchy of affinity groups to locate related affinity groups, wherein the first user and the second user share no common affinity group membership, and wherein the related affinity groups include a first affinity group with the first user as a member and a second affinity group with the second user as a member.

19. The computer-readable medium of claim 18, wherein the instructions that cause the computing device to prioritize presentation of the electronic communication include instructions to determine a degree of separation within the hierarchy of affinity groups between the first affinity group and the second affinity group.

20. The computer-readable medium of claim 16, wherein the instructions that cause the computing device to determine the affinity group connection between the first user and the second user include instructions to:

compare affinity group membership for the first user with affinity group membership for the second user;

determine that the first user and the second user share no common affinity group memberships; and

identify an implied affinity group related to one or more affinity group memberships of the first user or the second user.

21. The computer-readable medium of claim 20, wherein the instructions that cause the computing device to prioritize presentation of the electronic communication include instructions to determine a degree of separation between the implied affinity group and a related affinity group associated with the first user or the second user.

22. The computer-readable medium of claim 16, further comprising instructions that cause the computing device to:

determine a trust-network metric associated with the second user; and

wherein prioritizing presentation of the electronic communication includes weighting the trust-network metric associated with the second user in comparison to trust-network metrics associated with the plurality of other electronic communications.