Automatic internet access activation for user device after detecting its locally unrecognized device identifier on network of hospitality establishment
First Claim
Patent Images
1. A method comprising:
- detecting a device identifier of a user device in network traffic transmitted on a local area network of a hospitality establishment;
determining that the device identifier is unrecognized locally at the hospitality establishment;
in response to determining the device identifier to be unrecognized locally, querying a user profile database via the Internet to find a particular user identifier that is associated with the detected device identifier, wherein the user profile database is remote from the hospitality establishment and stores associations between one or more device identifiers and one or more user identifiers;
in response to finding the particular user identifier that is associated with the detected device identifier from the user profile database, querying a property management system (PMS) of the hospitality establishment to determine whether the particular user identifier is associated with a current guest of the hospitality establishment, wherein the PMS of the hospitality establishment stores user identifiers of currently registered guests for guest rooms of the hospitality establishment;
when the particular user identifier found from the user profile server is stored in the PMS as associated with at least one current guest of the hospitality establishment, automatically activating Internet access for the user device at the hospitality establishment thereby preventing the user device from needing to display a login portal before gaining access to the Internet; and
when the particular user identifier found from the user profile server is not stored in the PMS as associated with at least one current guest of the hospitality establishment, preventing the user device from accessing the Internet and causing the user device to display the login portal.
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Accused Products
Abstract
A service controller includes a network interface for coupling to a local area network of a hospitality establishment, and one or more processors coupled to the network interface. The one or more processors are configured to detect a device identifier of a user device on a local area network of a hospitality establishment, determine whether a guest of the hospitality establishment is associated with the device identifier, and automatically activate a service for the user device at the hospitality establishment in response to detecting the device identifier on the local area network when a guest of the hospitality establishment is determined to be associated with the device identifier.
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Citations
20 Claims
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1. A method comprising:
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detecting a device identifier of a user device in network traffic transmitted on a local area network of a hospitality establishment; determining that the device identifier is unrecognized locally at the hospitality establishment; in response to determining the device identifier to be unrecognized locally, querying a user profile database via the Internet to find a particular user identifier that is associated with the detected device identifier, wherein the user profile database is remote from the hospitality establishment and stores associations between one or more device identifiers and one or more user identifiers; in response to finding the particular user identifier that is associated with the detected device identifier from the user profile database, querying a property management system (PMS) of the hospitality establishment to determine whether the particular user identifier is associated with a current guest of the hospitality establishment, wherein the PMS of the hospitality establishment stores user identifiers of currently registered guests for guest rooms of the hospitality establishment; when the particular user identifier found from the user profile server is stored in the PMS as associated with at least one current guest of the hospitality establishment, automatically activating Internet access for the user device at the hospitality establishment thereby preventing the user device from needing to display a login portal before gaining access to the Internet; and when the particular user identifier found from the user profile server is not stored in the PMS as associated with at least one current guest of the hospitality establishment, preventing the user device from accessing the Internet and causing the user device to display the login portal. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A service controller comprising:
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a network interface for coupling to a local area network of a hospitality establishment; and one or more processors coupled to the network interface and configured to; detect a device identifier of a user device in network traffic transmitted on a local area network of the hospitality establishment; determine that the device identifier is unrecognized locally at the hospitality establishment; in response to determining the device identifier to be unrecognized locally, query a user profile database via the Internet to find a particular user identifier that is associated with the detected device identifier, wherein the user profile database is remote from the hospitality establishment and stores associations between one or more device identifiers and one or more user identifiers; in response to finding the particular user identifier that is associated with the detected device identifier from the user profile database, query a property management system (PMS) of the hospitality establishment to determine whether the particular user identifier is associated with a current guest of the hospitality establishment, wherein the PMS of the hospitality establishment stores user identifiers of currently registered guests for guest rooms of the hospitality establishment; when the particular user identifier found from the user profile server is stored in the PMS as associated with at least one current guest of the hospitality establishment, automatically activate Internet access for the user device at the hospitality establishment thereby preventing the user device from needing to display a login portal before gaining access to the Internet; and when the particular user identifier found from the user profile server is not stored in the PMS as associated with at least one current guest of the hospitality establishment, prevent the user device from accessing the Internet and cause the user device to display the login portal. - View Dependent Claims (13, 14, 15, 16, 17)
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18. A system comprising:
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a user profile database coupled to the Internet and storing associations between one or more device identifiers and one or more user identifiers; a property management system (PMS) of a hospitality establishment storing user identifiers of currently registered guests for rooms of the hospitality establishment; and a service controller coupled to the user profile database, the guest database, and a local area network of the hospitality establishment; wherein the service controller is operable to; detect a device identifier of a user device in network traffic transmitted on the local area network of the hospitality establishment; determine that the device identifier is unrecognized locally at the hospitality establishment; in response to determining the device identifier to be unrecognized locally, query the user profile database via the Internet to find a particular user identifier that is associated with the detected device identifier; in response to finding the particular user identifier that is associated with the detected device identifier from the user profile database, query the PMS to determine whether the particular user identifier is associated with a current guest of the hospitality establishment; when the particular user identifier found from the user profile server is stored in the PMS as associated with at least one current guest of the hospitality establishment, automatically activate Internet access for the user device at the hospitality establishment thereby preventing the user device from needing to display a login portal before gaining access to the Internet; and when the particular user identifier found from the user profile server is not stored in the PMS as associated with at least one current guest of the hospitality establishment, prevent the user device from accessing the Internet and cause the user device to display the login portal. - View Dependent Claims (19, 20)
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Specification