System and method for predicting meeting subjects, logistics, and resources

• US 9,143,460 B2
• Filed: 07/15/2013
• Issued: 09/22/2015
• Est. Priority Date: 03/19/2010
• Status: Active Grant

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: Dhara, Krishna Kishore, Krishnaswamy, Venkatesh, Shim, Eunsoo, Wu, Xiaotao
• Primary Examiner(s): HO, BINH VAN
• Application Number:
  US13/942,079
• Publication Number:
  US 20130304924A1
• Time in Patent Office: 799 Days
• Field of Search: 707/748
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: H04L 12/1818 Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
• CPC Class Codes: H04L 47/70 Admission control; Resource allocation
• CPC Class Codes: H04L 47/83 based on usage prediction
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04M 3/565 relating to time schedule aspects

Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.

Claims

1. A method comprising:

analyzing, via a processor, a behavior pattern associated with a user, wherein the behavior pattern represents details of a previous event in which the user participated;

determining parameters comprising a suggested subject, suggested logistics, and a suggested resource that the user is likely to use for a communication event, wherein the parameters are identified based on the behavior pattern associated with the user; and

based on the parameters, automatically creating the communication event for the user by creating a communication event invitation having a subject field, a logistics field, and a resources field, wherein the subject field, the logistics field, and the resources field are populated based on rankings of subjects, logistics, and resources that the user is likely to use for the communication event.

2. The method of claim 1, wherein the subject field, the logistics field, and the resources field are populated based on a rule established by the user.

3. The method of claim 1, wherein the communication event invitation is generated in response to a prior event.

4. The method of claim 1, further comprising receiving input associated with the communication event from the user.

5. The method of claim 4, wherein the input comprises one of accepting the communication event, modifying the communication event, or deleting the communication event.

6. The method of claim 1, wherein the logistics comprise at least one of a contact, an invitee, a location, a time, a duration, or a message.

7. The method of claim 1, wherein the communication event is automatically created in response to a separate communication event.

8. The method of claim 1, wherein analyzing the behavior pattern comprises one of identifying an invitee associated with the previous communication event, identifying a participant associated with the previous communication event, identifying a time associated with the previous communication event, identifying a duration of the previous communication event, identifying an action item associated with the previous communication event, identifying a file associated with the previous communication event, identifying communication event minutes associated with the previous communication event, identifying a recording associated with the previous communication event, and identifying items associated with previous communication events.

9. A system comprising:

a processor; and

a computer-readable medium having stored therein instructions which, when executed by the processor, cause the processor to perform operations comprising;

analyzing a behavior pattern associated with a user, wherein the behavior pattern represents details of a previous event in which the user participated;

determining parameters comprising a suggested subject, suggested logistics, and a suggested resource that the user is likely to use for a communication event, wherein the parameters are identified based on the behavior pattern associated with the user; and

based on the parameters, automatically creating the communication event for the user by creating a communication event invitation having a subject field, a logistics field, and a resources field, wherein the subject field, the logistics field, and the resources field are populated based on rankings of subjects, logistics, and resources that the user is likely to use for the communication event.

10. The system of claim 9, wherein the communication event is automatically created in response to a separate communication event.

11. The system of claim 9, wherein the logistics comprise one of a contact, an invitee, a location, a time, a duration, or a message.

12. A non-transitory computer-readable storage device storing instructions which, when executed by a processor, cause the processor to perform operations comprising:

analyzing a behavior pattern associated with a user, wherein the behavior pattern represents details of a previous event in which the user participated;

determining parameters comprising a suggested subject, suggested logistics, and a suggested resource that the user is likely to use for a communication event, wherein the parameters are identified based on the behavior pattern associated with the user; and

based on the parameters, automatically creating the communication event for the user by creating a communication event invitation having a subject field, a logistics field, and a resources field, wherein the subject field, the logistics field, and the resources field are populated based on rankings of subjects, logistics, and resources that the user is likely to use for the communication event.

13. The non-transitory computer-readable storage device of claim 12, wherein the communication event is automatically created in response to a separate communication event.

14. The non-transitory computer-readable storage device of claim 12, wherein analyzing the behavior pattern comprises one of identifying an invitee associated with the previous communication event, identifying a participant associated with the previous communication event, identifying a time associated with the previous communication event, identifying a duration of the previous communication event, identifying an action item associated with the previous communication event, identifying a file associated with the previous communication event, identifying communication event minutes associated with the previous communication event, identifying a recording associated with the previous communication event, and identifying an item associated with the previous communication event.