Method and system for remote wipe through voice mail

• US 9,143,910 B2
• Filed: 09/30/2011
• Issued: 09/22/2015
• Est. Priority Date: 09/30/2011
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Blackberry Limited
• Inventors: Walker, David Ryan, Fyke, Steven Henry
• Primary Examiner(s): Siddiqui, Kashif
• Assistant Examiner(s): TRAN, MONG-THUY THI
• Application Number:
  US13/249,849
• Publication Number:
  US 20130084846A1
• Time in Patent Office: 1,453 Days
• Field of Search: 455/419, 455/410, 455/420, 455/438, 455/411, 726/29
• US Class Current: 1/1
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 12/082 using revocation of authorisation
• CPC Class Codes: H04W 12/12 Detection or prevention of fraud
• CPC Class Codes: H04W 12/126 Anti-theft arrangements, e.g. protection against subscriber identity module [SIM] cloning
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method and system for remotely wiping a mobile device, the method receiving, at a telephonic server hosting a telephonic menu, a selection to wipe data and connections from the mobile device; and forwarding a wipe data request to a network server to send a wipe command.

Claims

1. A method for remotely wiping a mobile device comprising:

receiving, at a telephonic server hosting a voicemail system for the mobile device, a selection to wipe data and connections from the mobile device, the voicemail system having a telephonic menu accessible by voice call utilizing a telephone number associated with the mobile device;

prompting, upon receiving the selection, entry of a password;

verifying a received password at the telephonic server; and

forwarding a wipe data request to a network server to send a wipe command, the network server being distinct from the telephonic server and having a trust relationship with the telephonic server to authenticate the wipe data request.

2. The method of claim 1, wherein the voicemail system is hosted by a carrier or service provider.

3. The method of claim 1, wherein the voicemail system is hosted by an enterprise.

4. The method of claim 1, wherein the network server comprises a device server hosted by a carrier or service provider.

5. The method of claim 1, wherein the network server comprises an enterprise server.

6. The method of claim 1, wherein the telephonic server is accessed utilizing a telephone number for the mobile device.

7. The method of claim 1, wherein the telephonic server is accessed utilizing a telephone number associated with a user of the mobile device.

8. The method of claim 7, wherein the telephone number associated with the user of the mobile device is an enterprise telephone number, and wherein the telephonic server is a private branch exchange of the enterprise.

9. A system for remotely wiping a mobile device comprising:

a telephonic server hosting a voicemail system for the mobile device, the voicemail system having a telephonic menu accessible by voice call utilizing a telephone number associated with the mobile device, the telephonic server configured to;

receive a selection to wipe data and connections from the mobile device;

prompt, upon receiving the selection, entry of a password;

verify a received password at the telephonic server; and

a network server distinct from and having a trust relationship with the telephonic server, the network server communicating with the telephonic server, the network server configured to;

receive and authenticate a wipe data request from the telephonic server; and

send a wipe command from the network server to the mobile device.

10. The system of claim 9, wherein the voicemail system is hosted by a carrier or service provider.

11. The system of claim 9, wherein the voicemail system is hosted by an enterprise.

12. The system of claim 9, wherein the network server is a device server hosted by a carrier or service provider.

13. The system of claim 9, wherein the network server is an enterprise server.

14. The system of claim 9, wherein the telephonic server is accessed utilizing a telephone number for the mobile device.

15. The system of claim 9, wherein the telephonic server is accessed utilizing a telephone number associated with a user of the mobile device.

16. The system of claim 15, wherein the telephone number associated with the user of the mobile device is an enterprise telephone number, and wherein the telephonic server is a private branch exchange of the enterprise.

17. A non-transitory computer-readable storage medium storing instructions that when executed by at least one processor cause the performance of operations comprising:

receiving, at a telephonic server hosting a voicemail system for a mobile device, a selection to wipe data and connections from the mobile device, the voicemail system having a telephonic menu accessible by voice call utilizing a telephone number associated with the mobile device;

prompting, upon receiving the selection, entry of a password;

verifying a received password at the telephonic server; and

forwarding a wipe data request to a network server to send a wipe command, the network server being distinct from the telephonic server and having a trust relationship with the telephonic server to authenticate the wipe data request.

18. The non-transitory computer-readable storage medium of claim 17, wherein the voicemail system is hosted by a carrier, a service provider or an enterprise.

19. The non-transitory computer-readable storage medium of claim 17, wherein the network server comprises a device server hosted by a carrier or service provider.

20. The non-transitory computer-readable storage medium of claim 17, wherein the network server comprises an enterprise server.

21. The non-transitory computer-readable storage medium of claim 17, wherein the telephonic server is accessed utilizing a telephone number for the mobile device.

22. The non-transitory computer-readable storage medium of claim 17, wherein the telephonic server is accessed utilizing a telephone number associated with a user of the mobile device.