Application information specifiable by users and third parties

• US 9,146,801 B2
• Filed: 10/21/2014
• Issued: 09/29/2015
• Est. Priority Date: 12/20/2011
• Status: Active Grant

• Current Assignee: Business Objects Incorporated (SAP SE)
• Original Assignee: Business Objects Incorporated (SAP SE)
• Inventors: Bacinschi, Radim
• Primary Examiner(s): BUTLER, SARAI E
• Application Number:
  US14/520,138
• Publication Number:
  US 20150039947A1
• Time in Patent Office: 343 Days
• Field of Search: 714/57, 714/46
• US Class Current: 1/1
• CPC Class Codes: G06F 11/0769 Readable error formats, e.g. cross-platform generic formats, human understandable formats
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 2201/86 Event-based monitoring

Abstract

Example systems and methods of generating and distributing user-specified application information are presented. In one example, an informational code to be generated during execution of a software application is accessed. A character string specified by a first user of the software application that is descriptive of the informational code is received. The informational code and the character string are stored in a data storage device, which stores a plurality of information codes in association with corresponding character strings for the software application. The informational code is received in response to the first information code being generated during execution of the software for a second user. The character string is retrieved from the data storage device after the execution of the application based on the informational code, and transmitted for display to the second user.

Claims

1. A method, comprising:

receiving a first informational code in response to the first informational code being generated during execution of a software application for a user;

selecting, using a hardware processor, from a data storage device a first character string from a plurality of character strings after the generation of the first informational code, the plurality of character strings corresponding to the first informational code and the selection based on identifying information; and

transmitting the first character string for display to the user.

2. The method of claim 1, the identifying information comprising one or more of an identity of the software application being executed, a version of the software application being executed, an identity of a component of the software application, a name of the user, an identity of a group of other users with which the user is associated, and a desired language of the user.

3. The method of claim 1, the first informational code representing an error condition occurring during the execution of the software application, and the first character string comprising at least one of a description of the error condition and a description of a solution for the error condition that is implementable by the user.

4. The method of claim 1, the first informational code representing a logging entry generated during the execution of the software application, and the first character string comprising a description of a task performed by the software application during the execution of the software application.

5. The method of claim 1, the first informational code representing a trace output generated during the execution of the software application, and the first character string comprising a description of a location within a source file defining the software application.

6. The method of claim 1, further comprising:

receiving a second character string descriptive of the first informational code;

storing the second character string in the data storage device, the second character string being associated with the first informational code in the data storage device;

presenting the user with a choice between a first group of character strings comprising the first character string and a second group of character strings comprising the second character string; and

receiving a selection for the first group of character strings from the user in response to the presenting of the choice;

the retrieving from the data storage device of the first character string being based on the selection.

7. The method of claim 1, further comprising:

receiving a second character string descriptive of the first informational code;

storing the second character string in the data storage device, the second character string being associated with the first informational code in the data storage device; and

accessing an indication of an identity of the user.

8. The method of claim 1, further comprising:

receiving a second character string descriptive of the first informational code;

storing the second character string in the data storage device, the second character string being associated with the first informational code in the data storage device; and

accessing an indication of a version of the software application;

the retrieving from the data storage device of the first character string being based on the indication of the version of the software application.

9. The method of claim 1, the first character string including a variable, the method further comprising replacing the variable within the first character string with a second character string represented by the variable before the transmitting of the first character string for display to the user of the software application.

10. The method of claim 1, further comprising:

retrieving from the data storage device at least one preexisting character string based on the first informational code; and

transmitting the at least one preexisting character string for display to the user, the receiving of the first character string being in response to the transmitting of the at least one preexisting character string.

11. A non-transitory computer-readable storage medium comprising instructions that, when executed by at least one processor of a machine, cause the machine to perform operations comprising:

receiving a first informational code in response to the first informational code being generated during execution of a software application for a user;

selecting from a data storage device a first character string from a plurality of character strings after the generation of the first informational code, the plurality of character strings corresponding to the first informational code and the selection based on identifying information; and

transmitting the first character string for display to the user.

12. The non-transitory computer-readable storage medium of claim 11, the identifying information comprising one or more of an identity of the software application being executed, a version of the software application being executed, an identity of a component of the software application, a name of the user, an identity of a group of other users with which the user is associated, and a desired language of the user.

13. A system comprising:

at least one processor; and

modules comprising instructions that are executable by the at least one processor, the modules comprising;

a communication interface module to receive a plurality of character strings, each of the character strings being descriptive of at least one of the informational codes; and

an information manager module, implemented with at least one hardware processor, to store the plurality of character strings in a data storage device;

the communication interface module to receive a first informational code in response to the first informational code being generated during execution of a software application for a user;

the information manager to select from the data storage device a first character string from the plurality of character strings after the generation of the first informational code, the plurality of character strings corresponding to the first informational code and the selection based on identifying information; and

the communication interface module to transmit the first character string for display to the user.

14. The system of claim 13, the information manager module to retrieve at least one preexisting character string from the data storage device, and the communication interface module to transmit the at least one preexisting character string to the user.

15. The system of claim 13, the information manager module to retrieve the first character string from the data storage device based on an identity of the user, and the communication interface module to transmit the first character string to the user.

16. The system of claim 13, the information manager module to retrieve at least one of the character strings written in an identified human-readable language from the data storage device, and the communication interface module to transmit the first character string written in the human-readable language to the user.

17. The system of claim 13, the information manager module to retrieve at least one of the character strings applicable to an identified version of the software application from the data storage device, and the communication interface module to transmit the at least one character string applicable to the version of the software application to the user.

18. The system of claim 13, the information manager module to retrieve at least one character string descriptive of the first informational code from the data storage device, and the communication interface module to transmit the at least one character string to the user.

19. The system of claim 13, the information manager module to retrieve at least one character string descriptive of the first informational code from the data storage device based on an identity of the user, and the communication interface module to transmit the at least one character string to the user.

20. The system of claim 13, at least one of the informational codes representing at least one of an error condition occurring during the execution of the software application, a logging entry generated during the execution of the software application, and a trace output generated during the execution of the software application.