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Estimating the time until a reply email will be received using a recipient behavior model

  • US 9,146,895 B2
  • Filed: 09/26/2012
  • Issued: 09/29/2015
  • Est. Priority Date: 09/26/2012
  • Status: Expired due to Fees
First Claim
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1. A method in an email communication system having at least a processor, the method comprising:

  • sharing a set of recipient behavior models among a set of trusted peers;

    generating an estimate of a receipt time of a reply email from a recipient of an initial email using more than one recipient behavior model from the set of recipient behavior models that applies machine learning to the initial email and to training data from other emails; and

    indicating the estimate to a user using an indication device,wherein the set of recipient behavior models are configured in a master-slave configuration, and a master recipient behavior model from among the recipient behavior models in the set is used to output the estimate that is indicated to the user.

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