Methods and apparatus for targeting communications using social network metrics

• US 9,146,968 B2
• Filed: 09/24/2014
• Issued: 09/29/2015
• Est. Priority Date: 04/07/2004
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: LinkedIn Corporation (Microsoft Corporation)
• Inventors: Lawler, Brian, Loh, Elliot, Martino, Paul J., Pincus, Mark
• Primary Examiner(s): KHAJURIA, SHRIPAL K
• Application Number:
  US14/495,004
• Publication Number:
  US 20150012419A1
• Time in Patent Office: 370 Days
• Field of Search: 709/207
• US Class Current: 1/1
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/145 Payments according to the detected use or quantity
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15

Abstract

A method for a computer system includes receiving a first user communication, determining a first group of users, determining a target number of users, determining whether the first group of users includes the target number of users, and if not, providing the communication to the first group of users, determining a hierarchal mapping of groups of users in response to user memberships, determining a second group of users from the hierarchal mapping, determining a plurality of social network relationship factors for the second group of users with respect to the first user, and providing the communication to at least a subset of users in the second group of users in response to the first plurality of social network relationship factors.

Claims

1. A method comprising:

receiving, on an access device associated with a first user, an electronic communication from a second user, the electronic communication transmitted from a server hosting a social network, the first and second users belonging to the social network;

determining, based on prioritization information calculated by the server, a priority of presentation for the electronic communication from the second user relative to a plurality of other electronic communications received on the access device; and

presenting, on a display associated with the access device, the electronic communication relative to at least a portion of the plurality of other electronic communications received on the access device based on the priority of presentation;

wherein calculating the prioritization information on the server includes, calculating a first social distance between the first user and the second user based on accessing the relationship information for the first user and the second user within the social network, and calculating respective social distances between the first user and other users in the social network, where the other users are identified by determining a sender associated with each other electronic communication of the plurality of other electronic communications.

2. The method of claim 1, wherein calculating the first social distance including factoring in a weighting factor based on a frequency of communication between the first user and the second user.

3. The method of claim 1, wherein calculating the first social distance is influenced by a weighting factor based on a frequency of the first user and the second user posting information in similar web forums.

4. The method of claim 1, wherein calculating the first social distance is influenced by a weighting factor that includes a user satisfaction metric of prior interactions between the first user and the second user.

5. The method of claim 1, wherein presenting the electronic communication includes displaying the electronic communication within a first folder of a plurality of folders, wherein each folder within the plurality of folders represents a range of social distances between the first user and a plurality of users of the social network.

6. The method of claim 1, wherein presenting the electronic communication includes withholding the electronic communication when the priority of presentation is low.

7. The method of claim 1, wherein presenting the electronic communication includes displaying the electronic communication relative to the portion of the plurality of other electronic communications according to a hierarchy listing based on the respective social distances.

8. The method of claim 1, further comprising:

determining a trust-network metric associated with the second user; and

wherein determining the priority of presentation of the electronic communication includes weighting the trust-network metric associated with the second user in comparison to trust-network metrics associated with the plurality of other electronic communications.

9. The method of claim 8, wherein the trust-network metric associated with the second user is generated based at least in part on trust metric related data gathered from a system external to the social network hosted by the server.

10. The method of claim 8, wherein the trust-network metric associated with the second user is generated based at least in part on social network ratings received by the second user.

11. The method claim 1, wherein determining the priority of presentation of the electronic communication includes identifying an affinity group connection between the first user and the second user.

12. The method of claim 1, further comprising:

determining that the second user paid a fee associated with the electronic communication; and

wherein the determining the priority of presentation for the electronic communication includes increasing a priority level of the electronic communication, based on the fee paid by the second user, relative to the plurality of other electronic communications.

13. An access device comprising:

a display device;

a network interface;

a memory device; and

a processor communicatively coupled to the memory device, wherein the processor, the memory device, the display device, and the network interface cooperate such that the access device performs operations comprising;

receiving, on the access device associated with a first user, an electronic communication from a second user, the electronic communication transmitted from a server hosting a social network, the first and second users belonging to the social network;

determining, based on prioritization information calculated by the server, a priority of presentation for the electronic communication from the second user relative to a plurality of other electronic communications received on the access device; and

presenting, on the display device, the electronic communication relative to at least a portion of the plurality of other electronic communications received on the access device based on the priority of presentation;

wherein calculating the prioritization information on the server includes, calculating a first social distance between the first user and the second user based on accessing the relationship information for the first user and the second user within the social network, and calculating respective social distances between the first user and other users in the social network, where the other users are identified by determining a sender associated with each other electronic communication of the plurality of other electronic communications.

14. The access device of claim 13, wherein calculating the first social distance includes factoring in a weighting factor based on a frequency of interactions between the first user and the second user.

15. The access device of claim 13, wherein presenting the electronic communication includes displaying the electronic communication within a first folder of a plurality of folders, wherein each folder within the plurality of folders represents a range of social distances between the first user and a plurality of users of the social network.

16. The access device of claim 13, wherein the access device further performs operations comprising:

determining a trust-network metric associated with the second user; and

wherein determining the priority of presentation of the electronic communication includes weighting the trust-network metric associated with the second user in comparison to trust-network metrics associated with the plurality of other electronic communications.

17. The access device of claim 16, wherein the trust-network metric associated with the second user is generated based at least in part on trust metric related data gathered from a system external to the social network hosted by the server.

18. The access device of claim 16, wherein the trust-network metric associated with the second user is generated based at least in part on social network ratings received by the second user.

19. A non-transitory computer-readable medium including instructions that, when executed on an access device including one or more processors, cause the access device to perform operations comprising:

receive, on the access device associated with a first user, an electronic communication from a second user, the electronic communication transmitted from a server hosting a social network, the first and second users belonging to the social network;

determine, based on prioritization information calculated by the server, a priority of presentation for the electronic communication from the second user relative to a plurality of other electronic communications received on the access device; and

present, on a display associated with the access device, the electronic communication relative to at least a portion of the plurality of other electronic communications received on the access device based on the priority of presentation;

wherein calculating the prioritization information on the server includes, calculating a first social distance between the first user and the second user based on accessing the relationship information for the first user and the second user within the social network, and calculating respective social distances between the first user and other users in the social network, where the other users are identified by determining a sender associated with each other electronic communication of the plurality of other electronic communications.

20. The computer-readable medium of claim 19, wherein the instructions that cause the access device to determine the priority of presentation of the electronic communication include instructions to identify an affinity group connection between the first user and the second user.

21. The computer-readable medium of claim 19, further comprising instructions that cause the access device to:

determine that the second user paid a fee associated with the electronic communication; and

wherein the instructions that cause the access device to determine the priority of presentation for the electronic communication include instructions to increase a priority level of the electronic communication, based on the fee paid by the second user, relative to the plurality of other electronic communications.