Method, terminal and voice memory for storing voice messages in a communication network

• US 9,148,514 B2
• Filed: 05/06/2013
• Issued: 09/29/2015
• Est. Priority Date: 06/21/2007
• Status: Expired due to Fees

• Current Assignee: Unify GmbH & Co. KG (Atos SE)
• Original Assignee: Unify GmbH & Co. KG (Atos SE)
• Inventors: Bozionek, Bruno, Klaghofer, Karl, Prange, Holger, Tietsch, Michael
• Primary Examiner(s): Taylor, Barry
• Application Number:
  US13/887,748
• Publication Number:
  US 20130242808A1
• Time in Patent Office: 876 Days
• Field of Search: 455/413, 455/414.1, 370/259
• US Class Current: 1/1
• CPC Class Codes: H04L 65/1059 End-user terminal functionalities specially adapted for real-time communication
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04M 3/53316 Messaging centre selected by message originator
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

After the input of a subscriber (TLN1) of the first terminal (EG1), a connection to a temporarily available voice memory (SPS) is signalized by the same, and subsequently a voice message (spn) and at least one piece of retrieval information (ai) identifying the second terminal (EG2) is transmitted and stored at that location. Subsequently, the connection is terminated and the second terminal (EG2) is informed of the presence of a retrievable voice message (spn) in the voice memory (SPS) via the voice memory (SPS) by means of the at least one piece of retrieval information (ai), and the voice message (spn) can be retrieved from the second terminal (EG2) by means of the transmitted retrieval information (ai), or is transmitted to the second terminal (EG2) by the voice memory (SPS). In this manner voice messages (spn) can be stored for terminals (EG2) and retrieved by the same, regardless of whether one or no voice memories—such as an answering machine—is associated with these terminals (EG2).

Claims

1. A method for storing voice messages in a communication network for potential transmission or retrieval, the method comprising:

a first terminal sending a signaling message to a first server for initiating a communication with a second terminal;

the first terminal saving a voice message in memory, the voice message being directed to a user of the second terminal;

the user receiving a notification message indicating that the voice message is available to the user; and

the user utilizing at least a portion of retrieval information communicated in the notification message to access the voice message.

2. The method of claim 1 further comprising a second server having the memory in which the voice message is stored sending the notification message to the second terminal via the communication network.

3. The method of claim 1 wherein the memory in which the voice message is saved is memory of the first terminal that is stored in a server to which the first terminal is connectable and the method further comprising the first terminal automatically causing the voice message to be transmitted to the second terminal in response to receipt of a message from the second terminal requesting the voice message, at least a portion of the retrieval information being utilized in the message from the second terminal requesting the voice message.

4. The method of claim 1 wherein initiation of the saving of the voice message in the memory occurs while ringing the second terminal, with a notification that no voice memory is associated with the second terminal.

5. The method of claim 1 wherein the retrieval information is represented in an address selected from the group consisting of a telephone number, a communication network address, an Internet address, an intranet address, an e-mail address, an a SIP URI address, a telephone URI address, and a mobile wireless telephone number.

6. The method of claim 1 wherein the notification message is sent to the user as an e-mail message, a Message Waiting message, and an SMS message.

7. The method of claim 1 wherein the notification message also comprises a piece of authentication information and wherein the retrieval information comprises a network-specific address and/or telephone number for retrieval of the stored voice message via the communication network.

8. The method of claim 1 further comprising converting the voice message into a text message and sending the text message to the user.

9. The method of claim 1 further comprising initiating the saving of the voice message by a user of the first terminal entering input by a method selected from the group consisting of pressing a voice memory key, entering prefix information, entering a network-specific address, and by selecting from a displayed menu.

10. The method of claim 1 wherein the memory in which the voice message is saved is memory of a second server and the method further comprising the first server receiving the signaling message and attempting to connect the first terminal to the second terminal in response to the received signaling message.

11. A terminal for storing voice messages in a communication network, comprising:

a voice message controller;

the terminal configured to receive a voice message for a user for storing in voice message memory of a server to which the terminal is associated and the terminal configured to store the voice message in the voice message memory and send a notification message to a terminal of the user to identify the stored voice message being available for receipt by the user, the notification message having retrieval information that is usable for receipt of the voice message;

the terminal configured to transmit the stored voice message for the user to the terminal of the user in response to a message from the terminal of the user that utilizes at least a portion of the retrieval information.

12. The terminal of claim 11 wherein the retrieval information is comprised of a telephone number, a communication network address, an Internet address, an intranet address, an e-mail address, an a SIP URI address, a telephone URI address, or a mobile wireless telephone number.

13. The terminal of claim 11 wherein the notification message is an e-mail message, a Message Waiting message, or an SMS message.

14. The terminal of claim 11 wherein the voice message memory is a memory having a predetermined storage capacity or is shared by a plurality of terminals that are connectable to the voice memory.

15. The terminal of claim 11 wherein the voice message for the user is saved while ringing the terminal of the user and receiving notification that no voice memory is associated with the terminal of user.

16. A communication network comprising:

a plurality of terminals comprising a first terminal and a second terminal;

a first server connected to the terminals;

the first terminal configured to send a signaling message to the first server for initiating a communication with a second terminal;

the first terminal configured to save a voice message, the voice message being directed to a user of the second terminal;

the voice message being accessible by a user of the second terminal in response to a notification message indicating that the voice message is available to that user via a communication with the first terminal that utilizes at least a portion of retrieval information communicated in the notification message.

17. The communication network of claim 16 wherein the communication network uses the SIP protocol, including SIP extension protocols that expand the SIP protocol with additional mechanisms, or the H.323 protocol, said communication network further comprising a SIP server or an H.323 server for controlling connections between the terminals and wherein the voice message is saved in voice memory of the first server.

18. The communication network of claim 16 wherein the first terminal is configured to save the voice message in memory of a server, the server associating that memory with the first terminal.

19. The communication network of claim 16 wherein the first terminal is configured to save the voice message in memory of a server, the memory of the server being unallocated to any terminal or user of the first terminal until the first terminal initiates the saving of the voice message.