User interface for managing communication sessions

• US 9,158,444 B2
• Filed: 12/27/2010
• Issued: 10/13/2015
• Est. Priority Date: 05/26/2010
• Status: Expired due to Fees

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: Boyer, David G., Bukauskas, Narunas, Coombs, Tom, Dinh-Trong, Trung, Geppert, Birgit, Kleist, Thomas, Roessler, Frank
• Primary Examiner(s): PITARO, RYAN F
• Application Number:
  US12/978,884
• Publication Number:
  US 20110296312A1
• Time in Patent Office: 1,751 Days
• US Class Current: 1/1
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures

Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for displaying a user interface for managing communication sessions on a communication device. A system configured to practice the method displays, on a first side portion of the user interface, a first set of user-configurable communication information. The system displays, a second side portion of the user interface, a second set of user-configurable communication information. The system displays, on a center portion of the user interface, a communication work space for managing communication sessions. In one embodiment including a touch sensitive display, this interface is used with a tablet device such that a natural position of user'"'"'s thumbs are in an optimal position to interact efficiently with the user interface. The side portions can be user-configurable to display, for example, contacts, calendar events, tasks, memos, and so forth.

Claims

1. A method comprising:

displaying, on a side portion of a user interface for a first user, a fan comprising a plurality of graphical user interface elements that are scrollable by the first user, wherein an active graphical user interface element of the plurality of graphical user interface elements displays communication information associated with a second user different from the first user, and wherein inactive graphical user interface elements of the plurality of graphical user interface elements display truncated communication information; and

displaying, on the user interface, an active spotlight region that depicts, by using a visual metaphor that resembles a spotlight, an active communication session that the first user is currently participating in, the active spotlight region featuring graphical elements representing participants associated with the active communication session.

2. The method of claim 1, wherein the user interface is associated with a communications device, and wherein the communications device receives user input via a touch sensitive display.

3. The method of claim 1, wherein the communication information comprises one of contact information, schedule information, current communication session information, applications, and other multimedia communication features.

4. The method of claim 1, wherein the communication information comprises one of a name, a phone number, an email address, an instant messaging address, a social media link, an image, presence information, relationship information, business information, a personal note, and a communication link.

5. The method of claim 1, wherein the communication information is presented based on one of alphabetical order and a frequency of use.

6. The method of claim 5, wherein the frequency of use is based on one of topic, project, and a recency of use.

7. The method of claim 3, wherein a trust level between the first user and a particular contact restricts which pieces of contact information are displayed for the particular contact.

8. The method of claim 3, wherein part of the contact information is organized into an expandable group.

9. The method of claim 1, wherein the side portion is a first side portion, wherein the fan is a first fan, and wherein the plurality of graphical user interface elements is a first plurality of graphical user interface elements, the method further comprising displaying, on a second side portion of the user interface, a second fan comprising a second plurality of graphical user interface elements that are scrollable by the first user.

10. The method of claim 1, wherein the fan allows the first user to navigate through each graphical user interface element by one of flipping and scrolling through the plurality of graphical user interface elements.

11. The method of claim 10, further comprising:

receiving from a user a touch input directed to the fan; and

scrolling the based on the touch input.

12. The method of claim 1, wherein a detail of the communication information is displayed in the communication work space when the first user interacts with the active graphical user interface element.

13. The method of claim 12, further comprising displaying one of a control and a setting, based on the current communication session.

14. The method of claim 12, further comprising:

receiving user input to toggle the active communication session from a first current communication session to a second communication session;

setting the second communication session as the active communication session; and

updating the active spotlight region to reflect a status of the active communication session.

15. The method of claim 1, further comprising displaying on the side portion an index associated with the fan.

16. The method of claim 1, further comprising displaying a notification bar on the user interface.

17. The method of claim 16, wherein the notification bar comprises one of an alert, a time, a date, a reminder, a current user status, a current user presence.

18. The method of claim 1, further comprising displaying a media menu of a communication modality.

19. A system comprising:

a processor;

a display; and

a computer-readable storage medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising;

displaying, on a side portion of the display used by a first user, a fan comprising a plurality of graphical user interface elements that are scrollable by the first user, wherein an active graphical user interface element of the plurality of graphical user interface elements displays communication information associated with a second user different from the first user, and wherein inactive graphical user interface elements of the plurality of graphical user interface elements display truncated communication information;

displaying, on the display, an active spotlight region that depicts, by using a visual metaphor that resembles a spotlight, an active communication session that the first user is currently participating in, the active spotlight region featuring graphical elements representing participants associated with the active communication session.

20. A computer-readable storage device storing instructions which, when executed by a processor, cause the processor to perform operations comprising:

displaying, on a side portion of the user interface for a first user, a fan comprising a plurality of graphical user interface elements that are scrollable by the first user, wherein an active graphical user interface element of the plurality of graphical user interface elements displays communication information associated with a second user different from the first user, and wherein inactive graphical user interface elements of the plurality of graphical user interface elements display truncated communication information; and

displaying, on the user interface, an active spotlight region that depicts, by using a visual metaphor that resembles a spotlight, an active communication session that the first user is currently participating in, the active spotlight region featuring graphical elements representing participants associated with the active communication session.