Component information and auxiliary information related to information management

• US 9,158,771 B2
• Filed: 12/03/2013
• Issued: 10/13/2015
• Est. Priority Date: 02/01/2007
• Status: Active Grant

• Current Assignee: The Invention Science Fund I, L.L.C. (Intellectual Ventures LLC)
• Original Assignee: The Invention Science Fund I, L.L.C. (Intellectual Ventures LLC)
• Inventors: Cohen, Alexander J., Jung, Edward K. Y., Levien, Royce A., Lord, Robert W., Malamud, Mark A., Mangione-Smith, William Henry, Rinaldo, John D. Jr., Tegreene, Clarence T.
• Primary Examiner(s): ALAM, SHAHID AL
• Application Number:
  US14/095,743
• Publication Number:
  US 20140185783A1
• Time in Patent Office: 679 Days
• Field of Search: 707/704, 707/723, 707/769, 707/705, 704/9
• US Class Current: 1/1
• CPC Class Codes: G06F 16/3344 using natural language analysis
• CPC Class Codes: G06F 16/43 Querying
• CPC Class Codes: G06F 40/35 Discourse or dialogue representation
• CPC Class Codes: G10L 17/00 Speaker identification or verification techniques
• CPC Class Codes: G10L 17/04 Training, enrolment or model building
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: Y10S 707/913 Multimedia

Abstract

In one aspect, a method related to receiving, retrieving and presenting information. In addition, other method, system, and program product aspects are described in the claims, drawings, and/or text forming a part of the present disclosure.

Claims

1. A method related to information management, the method comprising:

receiving component information from one of multiple discourse components, the component information transferred between the multiple discourse components during a communication discourse;

retrieving from a data store auxiliary information correlated or provisionally correlated with the received component information including at least matching at a determined confidence level a pattern in the at least a portion of the component information with one or more data records in a data store, the one or more data records having a corresponding identifier to identify auxiliary information to be retrieved, the auxiliary information indicating one or more characteristics of a first participant participating in the communication discourse; and

presenting on a computing device the one or more characteristics indicated by the auxiliary information to a second participant of the communications discourse to enable the second participant to identify at least some of the one or more characteristics of the first participant.

2. The method of claim 1, wherein the auxiliary information indicates one or more identifying characteristics of the first participant to the communication discourse.

3. The method of claim 1, wherein the receiving component information from one of the multiple discourse components further comprises:

receiving the component information from the one of the multiple discourse components, wherein the one of the multiple discourse components includes one or more of;

an audio component, a video component, a graphic component, or a text component.

4. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information from the discourse component, wherein the component information is received at least in part over a public switched telephone network.

5. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information from the one of the multiple discourse components, wherein the component information is received at least in part over a Voice-over-Internet-Protocol system.

6. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information from the one of the multiple discourse components, wherein the component information is included at least in part in a live communication discourse.

7. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information from the one of the multiple discourse components, wherein the component information is included at least in part in a stored discourse.

8. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information including voice-characterizing information.

9. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information including word-characterizing information.

10. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information including location-characterizing information associated with the first participant.

11. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information including face-characterizing information associated with the first participant.

12. The method of claim 1, wherein the receiving component information from the one of the multiple discourse components further comprises:

receiving the component information including an IP address or a telephone number or a name or a nickname or a role.

13. The method of claim 1,

wherein the retrieving from the data store auxiliary information correlated or provisionally correlated with the received component information further comprises:

retrieving a name associated with or provisionally associated with the first participant using the identifier.

14. The method of claim 1, wherein the retrieving from the data store auxiliary information correlated or provisionally correlated with the received component information further comprises:

retrieving a name of an entity, wherein the entity is associated with or provisionally associated with the first participant.

15. The method of claim 1, wherein the retrieving from the data store auxiliary information correlated or provisionally correlated with the received component information further comprises:

retrieving an identifier of a location associated with or provisionally associated with the first participant.

16. The method of claim 1, wherein the retrieving from the data store auxiliary information correlated or provisionally correlated with the received component information further comprises:

retrieving the auxiliary information from a resource associated with the first participant.

17. The method of claim 1, wherein the retrieving from the data store auxiliary information correlated or provisionally correlated with the received component information further comprises:

retrieving the auxiliary information from a resource associated with a third party.

18. The method of claim 1, wherein the retrieving from the data store auxiliary information correlated or provisionally correlated with the received component information further comprises:

retrieving the auxiliary information from a public resource.

19. The method of claim 1, further comprising:

storing the component information to populate a data template associated with the first participant.

20. The method of claim 1, further comprising:

storing the auxiliary information to populate a data template associated with the first participant when presenting on the computing device the one or more characteristics indicated by the auxiliary information to the second participant of the communications discourse.

21. The method of claim 1, wherein the computing device is electrically coupled with one of the multiple discourse components.

22. The method of claim 1, further comprising:

transmitting the auxiliary information to multiple discourse components.

23. A system related to information management, the system comprising:

circuitry for receiving component information from at least one of multiple discourse components, the component information transferred between the multiple discourse components during a communication discourse;

circuitry for retrieving from a data store auxiliary information correlated or provisionally correlated with the received component information by at least partially matching a pattern at a determined confidence level in at least a portion of the component information with one or more stored records in the data store to identify the auxiliary information to be retrieved, the auxiliary information including data indicating one or more characteristics of a first participant participating in the communication discourse; and

circuitry for presenting the one or more characteristics indicated by the auxiliary information to a second participant of the communications discourse to enable the second participant to identify at least some of the one or more characteristics of the first participant.

24. The system of claim 23, wherein the one or more stored data records in the data store have a corresponding identifier to identify the auxiliary information to be retrieved, the auxiliary information including data indicating one or more identifying characteristics of the first participant to the communication discourse.

25. A system related to information management, the system comprising:

means for receiving component information from one of multiple discourse components, the component information transferred between the multiple discourse components during a communication discourse;

means for retrieving from a data store auxiliary information correlated or provisionally correlated with the received component information including means for at least partially matching to a determined level of confidence a pattern in at least a portion of the component information with one or more stored records in the data store to identify the auxiliary information to be retrieved, the auxiliary information indicating one or more characteristics of a first participant participating in the communication discourse; and

means for presenting the one or more characteristics indicated by the auxiliary information to a second participant of the communications discourse to enable the second participant to identify at least some of the one or more characteristics of the first participant.

26. The system of claim 25, wherein the one or more stored data records in the data store have a corresponding identifier to identify the auxiliary information to be retrieved, and wherein the auxiliary information indicate one or more identifying characteristics of the first participant to the communication discourse.

27. A computer program product related to information management, the computer program product comprising:

a non-transitory computer readable medium bearing at least;

one or more instructions for receiving component information from one of multiple discourse components, the component information transferred between the multiple discourse components during a communication discourse;

one or more instructions for retrieving from a storage resource auxiliary information correlated or provisionally correlated with the received component information including at least matching at a determined confidence level a pattern in the at least a portion of the transferred component information with one or more data records in a storage resource, the one or more data records having a corresponding identifier to identify auxiliary information to be retrieved, the auxiliary information indicating one or more characteristics of a first participant participating in the communication discourse; and

one or more instructions for presenting the one or more characteristics indicated by the auxiliary information to a second participant of the communications discourse to enable the second participant to identify at least some of the one or more characteristics of the first participant.

28. The computer program product of claim 27, wherein the auxiliary information indicates one or more identifying characteristics of the first participant to the communication discourse.

29. The computer program product of claim 27, wherein the non-transitory computer-readable medium comprises:

a recordable medium.

30. The computer program product of claim 27, wherein the one or more instructions for receiving component information from one of the multiple discourse components further comprise:

one or more instructions for receiving the component information from one of the multiple discourse components, wherein the one of the multiple discourse components includes at least one of;

an audio component, a video component, a graphic component, or a text component.

31. The computer program product of claim 27, wherein the one or more instructions for receiving component information from one of the multiple discourse components further comprise:

one or more instructions for receiving the component information from one of the discourse components, wherein the component information is received at least in part over a public switched telephone network.

32. The computer program product of claim 27, wherein the one or more instructions for receiving component information from one of the multiple discourse components further comprise:

one or more instructions for receiving the component information from one of the discourse components, wherein the component information is received at least in part over a Voice-over-Internet-Protocol system.

33. The computer program product of claim 27, wherein the one or more instructions for receiving component information from one of the multiple discourse components further comprise:

one or more instructions for receiving the component information from one of the discourse components, wherein the component information is included at least in part in a live communication discourse.

34. The computer program product of claim 27, wherein the one or more instructions for receiving component information from one of the multiple discourse components further comprise:

one or more instructions for receiving the component information from one of the multiple discourse components, wherein the component information is included at least in part in a stored discourse.

35. The computer program product of claim 27, wherein the one or more instructions for receiving component information from one of the multiple discourse components further comprise:

one or more instructions for receiving the component information including voice-characterizing information.

36. The computer program product of claim 27, wherein the one or more instructions for receiving component information from one of the multiple discourse components further comprise:

one or more instructions for receiving the component information including word-characterizing information.

37. The computer program product of claim 27, wherein the one or more instructions for receiving component information from one of the multiple discourse components further comprise:

one or more instructions for receiving the component information including location-characterizing information.