Device and method for remote computer operation
First Claim
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1. A network device for providing remote technical support with respect to a target device, the network device comprising:
- a processor,an interface for emulating a human interface device,a video input for receiving a video display signal from the target device,a data storage for storing data from the target device or transferring data to said target device, wherein said data storage includes software for installation on the target device,a first network interface configured to receive commands from a remote control interface the commands transmitted to the target device through the interface for emulating a human interface device,wherein said network device is configured to provide control of the target device, through said interface for emulating a human interface device.
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Abstract
A network device having a processor, an interface for emulating a human interface device, a video input, a data storage for storing data from a target device or transferring data to the target device, a first network interface, wherein the network device is configured to provide control of a target device, through the interface for emulating a human interface device.
27 Citations
15 Claims
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1. A network device for providing remote technical support with respect to a target device, the network device comprising:
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a processor, an interface for emulating a human interface device, a video input for receiving a video display signal from the target device, a data storage for storing data from the target device or transferring data to said target device, wherein said data storage includes software for installation on the target device, a first network interface configured to receive commands from a remote control interface the commands transmitted to the target device through the interface for emulating a human interface device, wherein said network device is configured to provide control of the target device, through said interface for emulating a human interface device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A network device for providing remote technical support with respect to a target device, the network device comprising:
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a processor; an interface for emulating a human interface device; a video input for receiving a video display signal from the target device; a data storage for storing data from the target device or transferring data to the target device, wherein the data storage includes software for installation on the target device and software for providing network based control of the target device by a user; a first network interface configured to receive commands from a remote control interface, the commands transmitted to the target device through the interface for emulating a human interface device; and
,wherein said network device is configured to provide control of the target device, through the interface for emulating a human interface device.
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Specification