Systems and methods for event-based profile building

• US 9,160,690 B2
• Filed: 10/28/2013
• Issued: 10/13/2015
• Est. Priority Date: 08/03/2009
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Yahoo! Inc. (Apollo Global Management, Inc.)
• Inventors: Bonforte, Jeff
• Primary Examiner(s): Lim, Krisna
• Application Number:
  US14/065,296
• Publication Number:
  US 20140052804A1
• Time in Patent Office: 715 Days
• Field of Search: 709/206
• US Class Current: 1/1
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/306 User profiles

Abstract

Embodiments of the present disclosure provide systems and methods for building a profile for a contact. In one exemplary embodiment, a computer-implemented method includes: identifying, via a computing device, missing information from a profile of a contact of a user; determining whether to include the missing information in the profile based on satisfaction of a threshold associated with an event; and in response to a determination to include the missing information: obtaining the missing information; and adding the missing information to the profile.

Claims

1. A computer implemented method comprising:

identifying, via a computing device, missing information from a profile of a contact of a user;

determining, by the computing device, to include the missing information in the profile based on satisfaction of a threshold associated with an event involving the user and the contact; and

in response to a determination to include the missing information;

obtaining the missing information, wherein obtaining the missing information includes retrieving the missing information from a social network; and

adding the missing information to the profile.

2. The method of claim 1, wherein the event associated with the threshold includes a proposal for a meeting between the user and the contact.

3. The method of claim 1, wherein the event associated with the threshold includes a scheduling of a meeting between the user and the contact.

4. The method of claim 1, wherein the event associated with the threshold includes an appearance of a keyword in a communication between the user and the contact.

5. The method of claim 4, wherein the keyword is in reference to a meeting between the user and the contact.

6. The method of claim 1, wherein the threshold depends on the relationship type between the user and the contact.

7. The method of claim 6, wherein the relationship type between the user and the contact is one of a plurality of possible relationship types, wherein the plurality of possible relationship types includes a first relationship type and a second relationship type, wherein the first relationship type has a higher threshold value than the second relationship type.

8. The method of claim 7, wherein a determination is made to:

include the missing information in the profile in response to the user and the contact having the first relationship type; and

not include the missing information in the profile in response to the user and the contact having the second relationship type.

9. The method of claim 1, wherein the threshold is a value indicative of communication frequency between the user and the contact.

10. The method of claim 1, wherein the threshold is a value indicative of communication volume between the user and the contact.

11. The method of claim 1, wherein the threshold is set by the user.

12. The method of claim 1, further comprising prioritizing the missing information, the missing information corresponding to a plurality of information fields of the profile.

13. The method of claim 1, wherein obtaining the missing information includes retrieving the missing information from one or more of:

a partner network, a non-partner network, an email inbox of the user, and a calendar of the user.

14. The method of claim 1, further comprising prompting the user to request the missing information from the contact, wherein the prompting includes generating a message to request the missing information, the message editable by the user and configured to be included in a communication from the user to the contact.

15. The method of claim 14, wherein the prompting further includes providing the user a selectable option to assent to inclusion of the message in the communication.

16. The method of claim 14, wherein determining whether to include the missing information in the profile includes analyzing received messages of a first communication medium type to determine whether the threshold has been satisfied, and wherein prompting the user includes generating a message to request the missing information.

17. The method of claim 1, wherein the missing information includes dated information, the method further comprising replacing the missing information in the profile with updated information.

18. The method of claim 1, further comprising, prior to identifying the missing information, employing voice recognition during a phone call between the user and the contact to detect the contact and obtain the profile of the contact.

19. A system comprising:

a processor; and

memory coupled to the processor and storing instructions that, when executed by the processor, cause the system to;

identify missing information from a profile of a contact of a user;

determine to include the missing information in the profile based on satisfaction of a threshold associated with an event involving the user and the contact; and

in response to the determination to include the missing information;

obtain the missing information, wherein obtaining the missing information includes retrieving the missing information from a social network; and

add the missing information to the profile.

20. A tangible, non-transitory machine readable medium storing instruction that, when executed by a computer system, cause the computer system to:

identify missing information from a profile of a contact of a user;

determine to include the missing information in the profile based on satisfaction of a threshold associated with an event involving the user and the contact; and

in response to a determination to include the missing information;

obtain the missing information, wherein obtaining the missing information includes retrieving the missing information from a social network; and

add the missing information to the profile.