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Systems and devices for emergency tracking and health monitoring

  • US 9,161,198 B2
  • Filed: 01/26/2015
  • Issued: 10/13/2015
  • Est. Priority Date: 11/06/2009
  • Status: Expired due to Fees
First Claim
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1. A method for administering system for monitoring users of said system, said method comprising:

  • connecting a monitoring center to a plurality of companion devices over a cellular network, said plurality of companion devices configured to provide information corresponding to users of said plurality of companion devices to said monitoring center;

    receiving, from one of the plurality of companion devices, a trigger event that requires attention from the monitoring center;

    retrieving user information for the user of the one of the plurality of companion devices;

    retrieving status information, and location information for the user of the one of the plurality of companion devices; and

    determining a preferred emergency contact for the user of the one of the plurality of companion devices from a list of emergencies contacts based on a relative location of each emergency contact from the list of emergency contacts to a current location of the user of the one of the plurality of companion devices;

    wherein the monitoring center includes a helpdesk center application in communication with a data service application and a telephone application; and

    wherein the trigger event is reported to the helpdesk application by the data service application and a two way voice communication is established with the help desk application using the telephone application.

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