Responding to a call with a prompt and routing the call to a phone selected in response to the prompt
First Claim
Patent Images
1. A single physical device comprising:
- a plurality of integrated communications interfaces to multiple other devices at a customer premise, wherein the plurality of integrated communications interfaces comprise a telephone port connection and an Ethernet connection, and wherein the multiple other devices comprise a plain old telephone system (POTS) phone and an Internet Protocol (IP) phone;
a transceiver comprising a register to facilitate data transfer across an IP network;
a processing unit coupled to a memory, wherein the memory comprises instructions to respond to receipt of an incoming call comprising an IP packet via the transceiver, with a greeting that includes a prompt, and to route the incoming call from the IP network to the IP phone of a party or an extension selected from among the multiple other devices by a caller in response to the prompt.
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Abstract
A method and apparatus provide multiple telephone lines using a single directory number. A method and apparatus associate multiple directory numbers with multiple telephone lines. A broadband residential gateway (BRG) is a user interface to a broadband communication system providing packetized telephone service and other media services. The BRG can provide greeting and message features. A greeting may instruct a caller to select a name or extension which is associated with a party the caller is attempting to reach. Also, a message, played after the greeting, may further instruct the caller.
227 Citations
20 Claims
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1. A single physical device comprising:
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a plurality of integrated communications interfaces to multiple other devices at a customer premise, wherein the plurality of integrated communications interfaces comprise a telephone port connection and an Ethernet connection, and wherein the multiple other devices comprise a plain old telephone system (POTS) phone and an Internet Protocol (IP) phone; a transceiver comprising a register to facilitate data transfer across an IP network; a processing unit coupled to a memory, wherein the memory comprises instructions to respond to receipt of an incoming call comprising an IP packet via the transceiver, with a greeting that includes a prompt, and to route the incoming call from the IP network to the IP phone of a party or an extension selected from among the multiple other devices by a caller in response to the prompt. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method of operating at least a single physical device, the method comprising:
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responding to an incoming call comprising an Internet Protocol (IP) packet with a greeting that includes a prompt; wherein the IP packet is received via a transceiver in the single physical device, the transceiver comprising a register to facilitate data transfer across an IP network from which the incoming call is received, the single physical device further comprising a plurality of integrated communications interfaces to multiple other devices at a customer premise, the plurality of integrated communications interfaces comprising a telephone port connection and an Ethernet connection, the multiple other devices comprising a plain old telephone system (POTS) phone and an IP phone; and routing the incoming call from the IP network to the IP phone of a party or an extension selected from among the multiple other devices by a caller in response to the prompt. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification