System and method for extending cloud services into the customer premise
First Claim
Patent Images
1. A method for providing cloud-based network management services comprising:
- providing at least one cloud extension agent that facilitates cloud-based management of corporate resources by execution on one or more computers that are part of a corporate network, the corporate network being separated from the Internet by at least one firewall, the firewall operating independently of the cloud extension agent, wherein each cloud extension agent is configured to;
initiate a secure network connection to a cloud-based management platform, which comprises at least one remote data center, outbound through the firewall over the Internet using a standard internet protocol,gather status information, from one or more local servers on the corporate network that manage a plurality of mobile devices that are authorized to remotely access resources on the corporate network, the status information including information regarding the compliance status of the plurality of mobile devices and the configuration status of one or more local servers,report the status information to the cloud-based management platform via the secure network connection,receive, from the cloud-based management platform via the secure network connection, a set of instructions for management of the plurality of mobile devices, andmake changes to the configuration of the one or more local servers in response to the set of instructions;
providing to an administrator, as part of the cloud-based management platform, a web-based portal that allows the administrator to manage the plurality of mobile devices by requesting configuration changes to the one or more local servers; and
creating, in response to configuration changes initiated via the web-based portal, the set of instructions for management of the plurality of mobile devices to be sent to the at least one cloud extension agent via the secure network connection.
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Abstract
A cloud extension agent can be provided on a customer premise for interfacing, via an outbound secure connection, cloud based services. The cloud extension agent can reach the cloud based services through existing firewall infrastructure, thereby providing simple, secure deployment. Furthermore, the secure connection can enable substantially real-time communication with a cloud service to provide web-based, substantially real time control or management of resources on the customer premises via the cloud extension agent.
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Citations
20 Claims
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1. A method for providing cloud-based network management services comprising:
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providing at least one cloud extension agent that facilitates cloud-based management of corporate resources by execution on one or more computers that are part of a corporate network, the corporate network being separated from the Internet by at least one firewall, the firewall operating independently of the cloud extension agent, wherein each cloud extension agent is configured to; initiate a secure network connection to a cloud-based management platform, which comprises at least one remote data center, outbound through the firewall over the Internet using a standard internet protocol, gather status information, from one or more local servers on the corporate network that manage a plurality of mobile devices that are authorized to remotely access resources on the corporate network, the status information including information regarding the compliance status of the plurality of mobile devices and the configuration status of one or more local servers, report the status information to the cloud-based management platform via the secure network connection, receive, from the cloud-based management platform via the secure network connection, a set of instructions for management of the plurality of mobile devices, and make changes to the configuration of the one or more local servers in response to the set of instructions; providing to an administrator, as part of the cloud-based management platform, a web-based portal that allows the administrator to manage the plurality of mobile devices by requesting configuration changes to the one or more local servers; and creating, in response to configuration changes initiated via the web-based portal, the set of instructions for management of the plurality of mobile devices to be sent to the at least one cloud extension agent via the secure network connection. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for extending cloud services into the customer premise comprising:
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providing a cloud extension agent for execution on a computer that is part of a local network, the corporate network being separated from the Internet by at least one firewall that operates independently of the cloud extension agent, wherein the cloud extension agent is configured to; initiate a secure connection to a remote data-center over the Internet, outbound through the at least one firewall, using a standard internet protocol, report, via the secure connection status information comprising information about the compliance status of a plurality of mobile devices that are authorized to remotely access resources on the local network and the identity of users of the plurality of mobile devices, receive, via the secure connection, a first set of instructions for configuration of one or more local resources on the local network, and change the configuration of the one or more local resources in response to the first set of instructions via an API exposed by the one or more local resources; and providing to an administrator, as part of the remote data-center, a web-based portal that allows the administrator to manage the plurality of mobile devices; and creating, in response to configuration changes initiated via the web-based portal, the set of instructions to be sent to the cloud extension agent via the secure connection. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A method for providing cloud-based management of mobile devices comprising:
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providing, at one or more remote data centers, a web-based interface for management of policies for a first set of mobile devices that are authorized to remotely access resources in a corporate network; maintaining, in a first database associated with the one or more remote data centers, policy and configuration information related to the first set of mobile devices; receiving, over the Internet via a first secure connection initiated by a first cloud extension agent, a first cloud extension agent being part of the corporate network and the imitation using a standard internet protocol, status information reflecting the compliance status of one or more mobile devices in the first set of mobile devices; and in response to policy changes initiated through the web-based interface, sending control instructions over the first secure connection from the one or more remote data centers to the first cloud extension agent; wherein the first cloud extension agent is configured to execute the control instructions to configure one or more servers on the corporate network. - View Dependent Claims (19, 20)
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Specification