System, method and computer program product for performing actions associated with a portal

• US 9,177,070 B2
• Filed: 06/21/2011
• Issued: 11/03/2015
• Est. Priority Date: 06/21/2010
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: McFarlane, Patrick, Mathrubootham, Ganesh, Yang, Shuchun
• Primary Examiner(s): Weng, Pei Yong
• Application Number:
  US13/165,714
• Publication Number:
  US 20110314420A1
• Time in Patent Office: 1,596 Days
• Field of Search: 715/741, 715/742, 715/745, 715/811, 715719-726
• US Class Current: 1/1
• CPC Class Codes: G06F 16/954 Navigation, e.g. using categorised browsing
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range

Abstract

Provided are mechanisms and methods for performing actions associated with a portion of portal content provided to a user. These mechanisms and methods for performing the actions associated with the portion of the portal content can enable an improved user experience, increased efficiency, optimized productivity, etc. Further, the actions associated with the portion of the portal content can include manipulations requested by the user, such as an addition to, a removal of, and a rearrangement of the portion of the portal content.

Claims

1. A computer program product, comprising a non-transitory computer usable medium having a computer readable program code embodied therein, the computer readable program code adapted to be executed to cause a computer to implement a method for performing actions associated with a portal, the method comprising:

receiving a request from a user to view a portal;

identifying a profile of the user from which the request was received;

determining a portion of portal content available based on the identified profile of the user;

providing to the user the portion of the portal content;

after providing the portion of the portal content to the user, receiving a request to manipulate the portion of the portal content from the user via the portal, wherein the requested manipulation of the portion of the portal content includes at least one of an addition to, a removal of, and a rearrangement of the portion of the portal content;

in response to receiving the request to manipulate the portion of the portal content, determining whether the user is authorized to perform the requested manipulation of the portion of the portal content by comparing an authorization level of the user with an authorization level associated with the requested manipulation of the portion of the portal content; and

performing the requested manipulation of the portion of the portal content when it is determined, based on the comparison, that the user is authorized to perform the requested manipulation of the portion of the portal content.

2. The computer program product of claim 1, wherein the request to view the portal includes login data associated with the user.

3. The computer program product of claim 1, wherein the request to view the portal includes a selection of a link that is provided to the user by a search engine as a result of a query input by the user into the search engine.

4. The computer program product of claim 1, wherein the portal is provided by a multi-tenant on-demand database system.

5. The computer program product of claim 1, wherein providing to the user the portion of the portal content includes requesting and retrieving data from one or more sources, which is then presented to the user by the portal.

6. The computer program product of claim 5, wherein the retrieved data includes user data retrieved from a database associated with an account of the user.

7. The computer program product of claim 1, wherein the portal includes one or more widgets that are displayed through the portal.

8. The computer program product of claim 7, wherein the portal includes a plurality of columns, and each widget is located within one of the plurality of columns.

9. The computer program product of claim 7, wherein one of the widgets displayed through the portal displays data retrieved from a social media source.

10. The computer program product of claim 7, wherein one of the widgets displayed through the portal displays data associated with a knowledge base.

11. The computer program product of claim 7, wherein one of the widgets displayed through the portal displays frequently asked questions (FAQs) associated with a system.

12. The computer program product of claim 7, wherein the widgets are displayed to the user through the portal based on one or more privileges associated with the user.

13. The computer program product of claim 12, wherein only widgets that correspond to an access score of the user'"'"'s are displayed to the user through the portal.

14. The computer program product of claim 7, wherein the widgets are loaded within the portal after the portal is loaded.

15. The computer program product of claim 1, further comprising receiving user input that includes one or more of the user selecting one or more widgets within the portal utilizing an icon of a GUI, dragging and dropping one or more widgets within the portal, and selecting one or more icons within one or more widgets.

16. The computer program product of claim 1, further comprising displaying information within a widget of the portal.

17. The computer program product of claim 1, further comprising saving one or more preferences associated with the requested manipulation.

20. The computer program product of claim 1, wherein the identified profile is a default profile that is identified in response to an identification of the user not matching a stored existing profile.

18. A method, comprising:

receiving a request from a user to view a portal;

identifying a profile of the user from which the request was received;

determining a portion of portal content available based on the identified profile of the user;

providing to the user, utilizing a processor, the portion of the portal content;

after providing the portion of the portal content to the user, receiving a request to manipulate the portion of the portal content from the user via the portal, wherein the requested manipulation of the portion of the portal content includes at least one of an addition to, a removal of, and a rearrangement of the portion of the portal content;

in response to receiving the request to manipulate the portion of the portal content, determining whether the user is authorized to perform the requested manipulation of the portion of the portal content by comparing an authorization level of the user with an authorization level associated with the requested manipulation of the portion of the portal content; and

performing the requested manipulation of the portion of the portal content when it is determined, based on the comparison, that the user is authorized to perform the requested manipulation of the portion of the portal content.

19. An apparatus, comprising:

a processor for;

receiving a request from a user to view a portal;

identifying a profile of the user from which the request was received;

determining a portion of portal content available based on the identified profile of the user;

providing to the user the portion of the portal content;

after providing the portion of the portal content to the user, receiving a request to manipulate the portion of the portal content from the user via the portal, wherein the requested manipulation of the portion of the portal content includes at least one of an addition to, a removal of, and a rearrangement of the portion of the portal content;

in response to receiving the request to manipulate the portion of the portal content, determining whether the user is authorized to perform the requested manipulation of the portion of the portal content by comparing an authorization level of the user with an authorization level associated with the requested manipulation of the portion of the portal content; and

performing the requested manipulation of the portion of the portal content when it is determined, based on the comparison, that the user is authorized to perform the requested manipulation of the portion of the portal content.