Computer implemented methods and apparatus for providing access to an online social network

• US 9,178,753 B2
• Filed: 07/02/2012
• Issued: 11/03/2015
• Est. Priority Date: 08/31/2011
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Micucci, Michael Scott, Kuruganti, Aditya Sesha, Summe, Theodore James, Doshi, Kedar, Gestrin, Leonard, Lai, Sanjaya, Su, George Wen
• Primary Examiner(s): Hirl, Joseph P
• Assistant Examiner(s): BELL, KALISH K
• Application Number:
  US13/540,367
• Publication Number:
  US 20130174275A1
• Time in Patent Office: 1,219 Days
• Field of Search: 709/219, 726/19, 726/27
• US Class Current: 1/1
• CPC Class Codes: H04L 41/06 Management of faults, events, alarms or notifications
• CPC Class Codes: H04L 63/10 for controlling access to devices or network resources
• CPC Class Codes: H04L 63/104 Grouping of entities
• CPC Class Codes: H04L 67/1044 Group management mechanisms management of multicast group membership H04L12/185; reconfiguring of node membership in a computing system to eliminate errors G06F11/1425
• CPC Class Codes: H04W 4/21 for social networking applications

Abstract

Disclosed are systems, apparatus, methods, and computer-readable storage media for providing access to an online social network. The online social network can be specific to an organization having one or more internal users. In some implementations, a request message is received from a requesting user to access social network data of the online social network. The requesting user is identified as an external user of the organization, and it is determined that the requesting user has an authorized status. Access to only a portion of the social network data is provided to the authorized requesting user.

Claims

1. A computer implemented method for providing access to an online social network, the method comprising:

receiving a request message from a requesting user to access social network data communicated in a group of internal users of the online social network, the online social network being specific to an organization having the internal users as members of the organization, and the social network data including exposed data and private data, the exposed data relating to a project in which internal users collaborate with authorized external users;

accessing, by a computing device, one or more database tables stored on one or more storage mediums in communication with the computing device to;

identify the requesting user as an external user who is not a member of the organization,

determine that the requesting user has an authorized status by verifying that the requesting user is on a stored list of authorized external users,

identify one or more security parameters stored on the database that are associated with the authorized external user, the security parameters defining one or more restrictions to access of the social network data, wherein different authorized external users are associated with different security parameters;

providing access to only a portion of the social network data to the authorized requesting user in accordance with the one or more security parameters identified by accessing the one or more database tables, wherein the portion of the social network data includes the exposed data and excludes the private data;

receiving a message from the authorized external user;

providing the message as an information update for inclusion in an information feed, the information update capable of being stored on one or more storage mediums; and

changing the status of the requesting user from authorized to unauthorized after expiration of a time period, wherein an unauthorized requesting user is denied access to the portion of the social network data.

2. The method of claim 1 wherein determining that the requesting user has an authorized status includes:

identifying the requesting user as an external member of one or more groups of internal users of the online social network.

3. The method of claim 2, wherein providing access to the portion of the social network data includes:

providing access to one or more pages of the one or more groups of internal users.

4. The method of claim 1 wherein providing access to the portion of the social network data includes:

providing the portion of the social network data in an external user presentation capable of being displayed on a display device.

5. The method of claim 1 wherein providing access to the portion of the social network data includes:

providing access to the portion of the social network data to a user system associated with the requesting user over a data network.

6. The method of claim 1 further comprising:

identifying the portion of the social network data as accessible based on a license of the requesting user.

7. The method of claim 1 further comprising:

receiving a request message from one of the internal users; and

providing access to the social network data to the one of the internal users.

8. The method of claim 7, wherein providing access to the social network data to the one of the internal users includes:

providing the social network data in an internal user presentation capable of being displayed on a display device.

9. The method of claim 1 further comprising:

changing the status of the requesting user from authorized to unauthorized after occurrence of an event.

10. The method of claim 1, wherein the social network data includes an information feed.

11. The method of claim 1, wherein the social network data includes one or more files.

12. The method of claim 1, wherein the social network data includes one or more records.

13. The method of claim 12, wherein the one or more records includes one or more of:

a case, an account, an opportunity, a lead, and a contact.

14. The method of claim 1, wherein the social network data includes one or more user profiles.

15. The method of claim 1, wherein the social network data includes group data communicated in the group of internal users, and the portion of the social network data includes one or more of:

a group photo, a group name, a group description, a group feed, a group information update, a group record, a group file, and a group user name.

16. The method of claim 1, wherein the online social network is specific to a plurality of organizations.

17. An apparatus for providing access to an online social network, the apparatus comprising:

one or more processors;

a non-transitory computer readable medium storing a plurality of instructions, which

when executed, cause the one or more processors to;

receive a request message from a requesting user to access social network data communicated in a group of internal users of the online social network, the online social network being specific to an organization having the internal users as members of the organization, and the social network data including exposed data and private data, the exposed data relating to a project in which internal users collaborate with authorized external users;

access one or more database tables stored on one or more storage mediums in communication with the computing device to;

identify the requesting user as an external user who is not a member of the organization,

determine that the requesting user has an authorized status by verifying that the requesting user is on a stored list of authorized external users,

identify one or more security parameters stored on the database that are associated with the authorized requesting user, the security parameters defining one or more restrictions to access of the social network data, wherein different authorized external users are associated with different security parameters;

provide access to only a portion of the social network data to the authorized requesting user in accordance with the one or more security parameters identified by accessing the one or more database tables, wherein the portion of the social network data includes the exposed data and excludes the private data;

receive a message from the authorized external user;

provide the message as an information update for inclusion in an information feed, the information update capable of being stored on one or more storage mediums; and

change the status of the requesting user from authorized to unauthorized after expiration of a time period, wherein an unauthorized requesting user is denied access to the portion of the social network data.

18. The apparatus of claim 17, wherein determining that the requesting user has an authorized status includes:

identifying the requesting user as an external member of one or more groups of internal users of the online social network.

19. The apparatus of claim 18, wherein providing access to the portion of the social network data includes:

providing access to one or more pages of the one or more groups of internal users.

20. The apparatus of claim 17, wherein providing access to the portion of the social network data includes:

providing the portion of the social network data in an external user presentation capable of being displayed on a display device.

21. A computer program device comprising computer-readable program code to be executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code including instructions to:

receive a request message from a requesting user to access social network data communicated in a group of internal users of the online social network, the online social network being specific to an organization having the internal users as members of the organization, and the social network data including exposed data and private data, the exposed data relating to a project in which internal users collaborate with authorized external users;

access one or more database tables stored on one or more storage mediums in communication with the computing device to;

identify the requesting user as an external user who is not a member of the organization,

determine that the requesting user has an authorized status by verifying that the requesting user is on a stored list of authorized external users,

identify one or more security parameters stored on the database that are associated with the authorized requesting user, the security parameters defining one or more restrictions to access of the social network data, wherein different authorized external users are associated with different security parameters;

provide access to only a portion of the social network data to the authorized requesting user in accordance with the one or more security parameters identified by accessing the one or more database tables, wherein the portion of the social network data includes the exposed data and excludes the private data;

receive a message from the authorized external user;

provide the message as an information update for inclusion in an information feed, the information update capable of being stored on one or more storage mediums; and

change the status of the requesting user from authorized to unauthorized after expiration of a time period, wherein an unauthorized requesting user is denied access to the portion of the social network data.

22. The computer program product of claim 21, wherein determining that the requesting user has an authorized status includes:

identifying the requesting user as an external member of one or more groups of internal users of the online social network.

23. The computer program product of claim 22, wherein providing access to the portion of the social network data includes:

providing access to one or more pages of the one or more groups of internal users.

24. The computer program product of claim 21, wherein providing access to the portion of the social network data includes:

providing the portion of the social network data in an external user presentation capable of being displayed on a display device.