Extended user assistance
First Claim
Patent Images
1. A portable electronic device comprising:
- a Near Field Communication (NFC) circuit adapted to retrieve data stored on an NFC tag, anda controller adapted to identify the data as being context-based user assistance data,wherein the controller is further adapted to;
identify a first user context of the portable electronic device, wherein the first user context comprises a UI context displayed on a display of the portable electronic device at the time when the portable electronic device retrieves the data stored on the NFC tag, andaccess means adapted to access at least one element of user assistance information based on the identified first user context and the context-based user assistance data, andprovision means adapted to provide the at least one element of user assistance information, corresponding to the identified first user context, to the user, andwherein the controller is further adapted to;
identify a second user context of the portable electronic device that is different than the first user context, wherein the second user context comprises an application running on the portable electronic device at the time when the portable electronic device retrieves the data stored on the NFC tag,wherein the access means is further adapted to access a second element of user assistance information based on the identified second user context and the context-based user assistance data, wherein the second element of user assistance information is different than the first element of user assistance information, andwherein the provision means is further adapted to provide the second element of user assistance information, corresponding to the identified second user context, to the user.
6 Assignments
0 Petitions
Accused Products
Abstract
The invention relates to providing extended user assistance to the user of a portable electronic device. In particular, the invention relates to providing using assistance for a user of a portable electronic device, comprising a display and a Near Field Communication (NFC) circuit. The method comprises swiping the portable electronic device over an NFC tag comprising user assistance data, accessing user assistance information based on the user assistance data and displaying the user assistance information on the display. The application also relates to a method for providing context-based user assistance information and to a corresponding device.
-
Citations
14 Claims
-
1. A portable electronic device comprising:
-
a Near Field Communication (NFC) circuit adapted to retrieve data stored on an NFC tag, and a controller adapted to identify the data as being context-based user assistance data, wherein the controller is further adapted to; identify a first user context of the portable electronic device, wherein the first user context comprises a UI context displayed on a display of the portable electronic device at the time when the portable electronic device retrieves the data stored on the NFC tag, and access means adapted to access at least one element of user assistance information based on the identified first user context and the context-based user assistance data, and provision means adapted to provide the at least one element of user assistance information, corresponding to the identified first user context, to the user, and wherein the controller is further adapted to; identify a second user context of the portable electronic device that is different than the first user context, wherein the second user context comprises an application running on the portable electronic device at the time when the portable electronic device retrieves the data stored on the NFC tag, wherein the access means is further adapted to access a second element of user assistance information based on the identified second user context and the context-based user assistance data, wherein the second element of user assistance information is different than the first element of user assistance information, and wherein the provision means is further adapted to provide the second element of user assistance information, corresponding to the identified second user context, to the user. - View Dependent Claims (2, 3, 4, 5, 6)
-
-
7. A method for providing user assistance to a user of a portable electronic device, comprising a Near Field Communication (NFC) circuit, comprising:
-
providing user assistance data on at least one NFC tag, swiping the portable electronic device over the NFC tag, retrieving context-based user assistance data stored on the NFC tag, identifying a first user context of the portable electronic device, wherein the first user context comprises a UI context displayed on a display of the portable electronic device at the time when the portable electronic device retrieves the data stored on the NFC tag, accessing a first item of user assistance information based on the identified first user context and the context-based user assistance data, providing the first item of user assistance information corresponding to the identified first user context to the user, identifying a second user context of the portable electronic device that is different than the first user context, wherein the second user context comprises an application running on the portable electronic device at the time when the portable electronic device retrieves the data on the NFC tag, accessing a second item of user assistance information based on the identified second user context and the context-based user assistance data, wherein the second item of user assistance information is different than the first item of user assistance information, and providing the second item of user assistance information corresponding to the identified second user context to the user. - View Dependent Claims (8, 9, 10, 11, 12, 13)
-
-
14. A non-transitory computer-readable medium including programmed instructions to be executed by a processor forming part of a portable electronic device that, when executed by the processor, cause the processor to:
-
determine that the portable electronic device has been moved into proximity with at least one NFC tag, wherein the at least one NFC tag includes context-based user assistance data stored thereon; retrieve the context-based user assistance data stored on the NFC tag, identify a first user context of the portable electronic device, wherein the first user context comprises a UI displayed on a display of the portable electronic device at the time when the portable electronic device retrieves the user assistance data stored on the NFC tag, access a first item of user assistance information based on the identified first user context and the context-based user assistance data, provide the first item of user assistance information corresponding to the identified first user context to the user, identify a second user context of the portable electronic device that is different than the first user context, wherein the second user context comprises an application running on the portable electronic device at the time when the portable electronic device retrieves the data on the NFC tag, access a second item of user assistance information based on the identified second user context and the context-based user assistance data, wherein the second item of user assistance information is different than the first item of user assistance information, and provide the second item of user assistance information corresponding to the identified second user context to the user.
-
Specification