Method, system, and computer program product for customer-level data verification

• US 9,195,985 B2
• Filed: 06/08/2006
• Issued: 11/24/2015
• Est. Priority Date: 06/08/2006
• Status: Active Grant

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: III Holdings 1, LLC
• Inventors: Ramesh, Pradeep V., Duggal, Chanderpreet, Gomes, Kristin Hoyne, Siddharth, Rahul S., Biffle, Janet L., Domenica, Danielle R.
• Primary Examiner(s): KELLY, RAFFERTY D
• Application Number:
  US11/448,767
• Publication Number:
  US 20070284433A1
• Time in Patent Office: 3,456 Days
• Field of Search: 235/379, 235/380, 235/382, 705/44, 705/35, 705/39
• US Class Current: 1/1
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 20/401 Transaction verification
• CPC Class Codes: G06Q 20/4016 involving fraud or risk level assessment in transaction processing

Abstract

A system, method, and computer program to reduce incorrectly declined transactions and improve risk calculation accuracy by reducing error probability during fraud detection. The tool first receives at least one data element as well as transaction account data and/or financial transaction instrument data. Then a customer is determined from a first record associated with the transaction account data and/or financial transaction instrument data. A record search is performed to identify at least one additional record associated with the customer. Finally, the data element is compared to the information contained in the additional record to create a comparison result that verifies a customer address. The comparison result may be used as an input to transaction risk calculations. The comparison result may also be provided to a merchant system and/or merchant for use in a decision-making process, for example, to verify customer identity.

Claims

1. A method, comprising:

receiving, by a computer system, an authorization request from a merchant for a transaction, wherein the authorization request indicates that the transaction has been initiated using a first transaction instrument corresponding to a user;

based on the authorization request, the computer system determining a second transaction instrument corresponding to the user;

the computer system analyzing transaction data for the transaction, wherein the analyzing includes determining whether the transaction data at least partially corresponds to particular transaction data associated with the second transaction instrument; and

based on said analyzing, the computer system transmitting a response to the authorization request to the merchant, wherein the response indicates whether the transaction is authorized.

2. The method of claim 1, further comprising:

based on the transaction data for the transaction sharing at least one identical data item with the particular transaction data associated with the second transaction instrument, the computer system determining that the transaction is authorized, wherein the response indicates that the transaction is authorized.

3. The method of claim 1, wherein the authorization request includes an identifier for the user, and wherein the second transaction instrument is determined based on the identifier.

4. The method of claim 1, wherein the transaction data for the transaction includes a user email address associated the transaction, and wherein the method further comprises the computer system determining the second transaction instrument based on the user email address.

5. The method of claim 1, wherein the authorization request includes a request to verify a shipping address associated with the transaction, and wherein the method further comprises:

the computer system comparing the shipping address associated with the transaction to a particular shipping address associated with a transaction that has been conducted using the second transaction instrument; and

based on a result of the comparing indicating that the shipping address associated with the transaction using the first transaction instrument is identical to the particular shipping address, the computer system authorizing the transaction.

6. The method of claim 1, wherein the response transmitted to the merchant is indicative of whether the transaction is fraudulent.

7. The method of claim 1, further comprising:

in response to receiving the authorization request, the computer system determining an identification code associated with the first transaction instrument; and

based on the identification code associated with the user, the computer system selecting the second transaction instrument corresponding to the user from a plurality of transaction instruments.

8. The method of claim 1, further comprising:

based on validity information indicating that the transaction data for the transaction does not at least partially correspond to the particular transaction data associated with the second transaction instrument, the computer system determining a third transaction instrument corresponding to the user; and

the computer system determining that the transaction is authorized based on other validity information indicating that the transaction data for the transaction at least partially corresponds to transaction data associated with the third transaction instrument.

9. The method of claim 1, further comprising the computer system calculating a transaction risk based in part on a result of analyzing the transaction data, wherein the transaction risk is indicative of a degree of correlation between the transaction data for the transaction using the first transaction instrument and the particular transaction data associated with the second transaction instrument.

10. The method of claim 1, further comprising the computer system receiving the transaction data from the merchant in association with the authorization request.

11. The method of claim 1, wherein the authorization request is received from a point-of-sale (POS) device having a wireless interface.

12. A computer system, comprising:

a processor; and

a memory having instructions stored thereon that are executable by the processor to cause the computer system to perform operations comprising;

receiving first transaction information indicating that a first transaction has been initiated using a first transaction instrument of a user;

determining second transaction information associated with a second transaction that has been conducted using a second transaction instrument of the user;

determining whether the second transaction information and the first transaction information share at least one common data item; and

transmitting verification information for the first transaction, wherein the verification information indicates whether the first transaction is authorized based on a result of said determining whether the first and second transaction information share the at least one common data item.

13. The computer system of claim 12, wherein the operations further comprise:

comparing a plurality of data items included in the first transaction information and a plurality of data items included in the second transaction information; and

identifying at least one data item included in the first transaction information, wherein the at least one data item is identical to a particular data item included the second transaction information.

14. The computer system of claim 12, wherein the operations further comprise receiving additional information indicating that the first transaction information is transmitted from one of:

a point-of-sale device, a card reader, an RFID reader, an access point, a mobile device, a sales platform, or a website.

15. The computer system of claim 12, wherein the operations further comprise:

subsequent to transmitting the verification information for the first transaction, receiving payment information indicating that an amount for the first transaction has been deducted from an account associated with the first transaction instrument.

16. The computer system of claim 12, wherein the operations further comprise:

based on account information indicating that the first and second transaction information share an identical shipping address, authorizing a payment for the first transaction.

17. The computer system of claim 12, wherein the operations further comprise:

based on the first transaction information, identifying an account number associated with the user; and

identifying the second transaction instrument of the user using the account number.

18. The computer system of claim 12, wherein the first transaction information received includes at least one of:

a name, a phone number, an address, a postal code, an e-mail address, an IP address, a complete social security number, or a partial social security number.

19. The computer system of claim 12, wherein the operations further comprise:

based on account information indicating that the first and second transaction information share a number of common data items, calculating a transaction risk based on the number of common data items.

20. The computer system of claim 12, wherein the operations further comprise:

after determining that the first and second transaction information do not share at least one identical data item, transmitting a denial of the first transaction to a seller associated with the first transaction.

21. The computer system of claim 12, wherein the operations further comprise:

receiving a request to verify a shipping address associated with the first transaction, wherein the shipping address is different from a billing address associated with the first transaction; and

based on the first and second transaction information sharing a plurality of common data items, wherein the plurality of common data items does not include the shipping address, transmitting a response to the request to verify indicating that the shipping address has been verified.

22. An article of manufacture including a non-transitory computer readable medium having instructions stored thereon that are executable by a computer system to cause the computer system to perform operations comprising:

receiving a request to authorize a payment to be charged to a transaction account, wherein the request includes a plurality of data items associated with the payment, and wherein a first portion of the plurality of data items is indicative of a user identity corresponding to the transaction account;

based on the first portion of the plurality of data items, determining a different transaction account;

comparing a second portion of the plurality of data items included in the request to at least a portion of data items associated with the different transaction account; and

generating a response to the request for the payment, wherein the response indicates whether the payment is approved based on a result of the comparing.

23. The article of manufacture of claim 22, wherein the operations further comprise:

based on a personal identification number included in the first portion of the plurality of data items, determining the different transaction account, wherein the personal identification number corresponds to the transaction account and the different transaction account.

24. The article of manufacture of claim 22, wherein the operations further comprise:

comparing a shipping address included in the second portion of the plurality of data items to a particular shipping address associated with the different transaction account; and

based a result of the comparing indicating that the shipping address is identical to the particular shipping address, generating an authorization of the payment request.

25. The article of manufacture of claim 22, wherein the operations further comprise:

based on the result of the comparing, calculating a risk factor indicative of a fraud risk level for the request to authorize the payment.

26. The article of manufacture of claim 22, wherein the operations further comprise:

in response to determining that the second portion of the plurality of data items includes at least one data item identical to at least one of the data items associated with the different transaction account, authorizing the request.

27. The article of manufacture of claim 22, wherein the operations further comprise:

based on account information indicating that the second portion of the plurality of data items included in the request does not correspond to any of the data items associated with the different transaction account, transmitting a response indicating that the request to authorize payment has been declined.

28. The article of manufacture of claim 22, wherein the result of the comparing indicates that the second portion of the plurality of data item includes one data item that partially corresponds to a particular one of the data items associated with the different transaction account, and wherein the operations further comprise:

based on the first portion of the plurality of data items, determining a third transaction account;

determining that the second portion of the plurality of data items included in the request includes at least one data item identical to a data item associated with the third transaction account; and

generating validity information indicating that the request to authorize payment has been approved.

29. The article of manufacture of claim 22, wherein the result of the comparing indicates that the second portion of the plurality of data items includes two or more data items in common with particular ones of the data items associated with the different transaction account, and wherein operations further comprise:

calculating a total correlation factor indicative of a degree of correlation between the two or more data items and the particular data items associated with the different transaction account.

30. The article of manufacture of claim 22, wherein the operations further comprise:

based on the result of the comparing indicating that the second portion of the plurality of data items include at least one data item identical to one of the data items associated with the different transaction account, determining that the payment be deducted from a balance of the transaction account.