Information processing apparatus, method of controlling information processing apparatus, program for control method, and recording medium for program

• US 9,197,447 B2
• Filed: 08/27/2012
• Issued: 11/24/2015
• Est. Priority Date: 12/28/2006
• Status: Active Grant

• Current Assignee: Canon Kabushiki Kaisha (Canon Inc.)
• Original Assignee: Canon Kabushiki Kaisha (Canon Inc.)
• Inventors: Doi, Masataka
• Primary Examiner(s): Huynh, Dung B
• Application Number:
  US13/595,003
• Publication Number:
  US 20120331077A1
• Time in Patent Office: 1,184 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 63/1425 Traffic logging, e.g. anomaly detection
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/146 Markers for unambiguous identification of a particular session, e.g. session cookie or URL-encoding

Abstract

In a case where session management information is created from request information concerning a Web-based e-mail transmitted as HTTP data, if the request information coincides with a previously defined session start event for each Web-based e-mail service, a relay server adds a new entry to the session management information. On the other hand, if the request information coincides with a previously defined data operation event for each Web-based e-mail service, the relay server updates entry data of the session management information. Consequently, an administrator can execute higher accurate mail browsing by extracting, from the request information concerning the Web-based e-mail, not only the content of the Web-based e-mail but also a mail creation start method and a transmission state of the Web-based e-mail.

Claims

1. An information processing apparatus that extracts a Web-based e-mail transmitted from a client apparatus to a Web-based e-mail server, for a Web-based e-mail site that provides a service for transmitting/receiving HTTP Web-based e-mails, the information processing apparatus comprising:

a memory device that stores definition information, which includes a request URL included in a request concerning the Web-based e-mail generated by the client apparatus and transmitted from the client apparatus to the Web-based e-mail server on the Web-based e-mail site, and an action to be performed to store an input content of the Web-based e-mail of the request in a management table such that the definition information and the obtained input content are correlated with each other and defined; and

a CPU coupled to the memory device and programmed to provide;

an obtaining unit that obtains a request concerning the Web-based e-mail generated by the client apparatus and transmitted to the Web-based e-mail server, the request including a request URL;

a control unit that performs control to store the input content of the Web-based e-mail of the request in the management table by performing an action defined in definition information that includes a request URL that is same as the request URL included in the request obtained by the obtaining unit from among the definition information stored in the memory device;

an accepting unit that accepts an input of an extraction condition corresponding to the Web-based e-mail stored in the management table; and

an extraction unit that extracts, from the management table, the Web-based e-mail which satisfies the extraction condition for which the input is accepted by the accepting unit.

2. The information processing apparatus according to claim 1, wherein

the definition information includes discrimination information, included in the request for discriminating a data operation event of the Web-based e-mail server, and a plurality of defining information to which a plurality of different discrimination information are respectively set in regard to a Web-based e-mail site, and

the control unit performs the control to obtain the input content of the Web-based e-mail of the request by performing the action defined in the definition information when the discrimination information of the definition information is same as discrimination information included in the request obtained by the obtaining unit.

3. The information processing apparatus according to claim 1, wherein

a state of the Web-based e-mail is stored in the management table,

an action for changing the state of the Web-based e-mail can be set as the action, and,

in a case where the action for changing the state is defined in the definition information that includes a request URL that is same as the request URL included in the request obtained by the obtaining unit, the control unit performs control to store the state of the Web-based e-mail according to the action.

4. The information processing apparatus according to claim 3, wherein the extraction condition includes a state condition of the Web-based e-mail.

5. The information processing apparatus according to claim 1, wherein

the extraction condition includes a time range condition of the Web-based e-mail to be extracted,

wherein the CPU is further programmed to provide:

a judgment unit that judges, in a case where the time range condition is set, whether or not the request obtained by the obtaining unit satisfies the time range condition according to time information included in the request obtained by the obtaining unit, and

wherein the control unit performs the control to store the input content of the Web-based e-mail of the request in the management table by performing the action defined in definition information that includes a request URL that is same as a request URL included in the request obtained by the obtaining unit when the request obtained by the obtaining unit is judged by the judgment unit as satisfying the time range condition.

6. The information processing apparatus according to claim 1, wherein the CPU is further programmed to provide a generation unit that generates display data for displaying list data of Web-based e-mails extracted by the extraction unit.

7. An information processing method performed by an information processing apparatus that extracts a Web-based e-mail transmitted from a client apparatus to a Web-based e-mail server, for a Web-based e-mail site that provides a service for transmitting/receiving HTTP Web-based e-mails, the information processing method comprising steps of:

storing, in a memory device, definition information, which includes a request URL included in a request concerning the Web-based e-mail generated by the client apparatus and transmitted from the client apparatus to the Web-based e-mail server on the Web-based e-mail site, and an action to be performed to store an input content of the Web-based e-mail of the request in a management table such that the definition information and the obtained input content are correlated with each other and defined;

obtaining a request concerning the Web-based e-mail generated by the client apparatus and transmitted to the Web-based e-mail server, the request including a request URL;

storing the input content of the Web-based e-mail of the request in the management table by performing an action defined in definition information that includes a request URL that is same as the request URL included in the obtained request from among the definition information stored in the memory device;

accepting an input of an extraction condition corresponding to the Web-based e-mail stored in the management table; and

extracting, from the management table, the Web-based e-mail which satisfies the extraction condition for which the input is accepted.

8. A non-transitory computer-readable recording medium having recorded records therein a program for causing a computer to perform an information processing method of an information processing apparatus that extracts a Web-based e-mail transmitted from a client apparatus to a Web-based e-mail server, for a Web-based e-mail site that provides a service for transmitting/receiving HTTP Web-based e-mails, wherein the information processing method comprises steps of:

storing, in a memory device, definition information, which includes a request URL included in a request concerning the Web-based e-mail generated by the client apparatus and transmitted from the client apparatus to the Web-based e-mail server on the Web-based e-mail site, and an action to be performed to store an input content of the Web-based e-mail of the request in a management table such that the definition information and the obtained input content are correlated with each other and defined;

obtaining a request concerning the Web-based e-mail generated by the client apparatus and transmitted to the Web-based e-mail server, the request including a request URL;

storing the input content of the Web-based e-mail of the request in the management table by performing an action defined in definition information that includes a request URL that is same as the request URL included in the obtained request from among the definition information stored in the memory device;

accepting an input of an extraction condition corresponding to the Web-based e-mail stored in the management table; and

extracting, from the management table, the Web-based e-mail which satisfies the extraction condition for which the input is accepted.