Internet protocol analyzing
First Claim
Patent Images
1. Internet protocol (IP) analyzer configured to facilitate recording of at least one communication, the IP analyzer comprising:
- a processor; and
a volatile and nonvolatile memory, in which the processor executes;
logic configured to receive control data related to a communication at a first site;
logic configured to select at least one recorder at a second site that is configured to receive communication data related to the communication at the first site, wherein communication data related to the communication is sent via a layer 3 protocol to the selected at least one recorder at the second site;
logic configured to route the received control data to the selected at least one recorder at the second site via the layer 2 protocol, the at least one recorder at the second site receiving the control data related to the communication at the first site;
logic configured to detect a malfunction with the selected recorder; and
logic configured to reroute the received control data to another at least one recorder at the second site via the layer 2 protocol upon detecting the malfunction,wherein the first and the second site are disparate locations each having a gateway that connect to a network;
wherein the logic configured to receive the control data is further configured to passively receive mirrored control data;
logic configured to passively receive the mirrored control data from a call control engine.
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Abstract
Included are methods for facilitating routing of control data associated with a communication to a plurality of recorders. One such method, among others, includes receiving control data related to a communication and routing the received control data to at least one recorder via a layer 3 protocol.
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Citations
14 Claims
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1. Internet protocol (IP) analyzer configured to facilitate recording of at least one communication, the IP analyzer comprising:
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a processor; and a volatile and nonvolatile memory, in which the processor executes; logic configured to receive control data related to a communication at a first site; logic configured to select at least one recorder at a second site that is configured to receive communication data related to the communication at the first site, wherein communication data related to the communication is sent via a layer 3 protocol to the selected at least one recorder at the second site; logic configured to route the received control data to the selected at least one recorder at the second site via the layer 2 protocol, the at least one recorder at the second site receiving the control data related to the communication at the first site; logic configured to detect a malfunction with the selected recorder; and logic configured to reroute the received control data to another at least one recorder at the second site via the layer 2 protocol upon detecting the malfunction, wherein the first and the second site are disparate locations each having a gateway that connect to a network; wherein the logic configured to receive the control data is further configured to passively receive mirrored control data; logic configured to passively receive the mirrored control data from a call control engine. - View Dependent Claims (2, 3, 4, 5)
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6. A method for facilitating routing of control data associated with a communication to a plurality of recorders, the method comprising:
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receiving control data related to a communication at an Internet Protocol (IP) analyzer at a first site via a layer 3 protocol, wherein the communication is configured for transmission across a Wide Area Network (WAN); routing the received control data by the IP analyzer to at least one recorder at a second site via a layer 3 protocol; detecting a malfunction within one of the recorders routed to by the IP analyzer; and
upon detecting a malfunction, rerouting the received control data to another at least one recorder at the second site via the layer 2 protocol,wherein the first site and the second site are disparate locations each having a gateway that connects through the WAN; wherein the received control data includes passively received mirrored data; wherein the received control data is received for a call control engine. - View Dependent Claims (7, 8, 9, 10)
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11. A system for routing communication data to a plurality of recorders, comprising:
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at least one recorder at a first site configured to receive communications data from a second site via a layer 3 protocol and interpret at least a portion of the communications data via the layer 3 protocol; and
an Internet Protocol (IP) analyzer coupled to the at least one recorder at the first site, the IP analyzer configured to;receive control data related to the communication from the second site via the layer 3 protocol; select the at least one recorder at the first site that is configured to receive communication data related to the communication from the second site; route control data from the second site to the selected at least one recorder at the first site via the layer 3 protocol; detect a malfunction within the selected recorder; and upon the detected malfunction, reroute the received control data to another at least one recorder at the second site via the layer 2 protocol; wherein the IP analyzer is further configured to passively receive mirrored control data; wherein the IP analyzer is configured to passively receive the mirrored control data from a call control engine. - View Dependent Claims (12, 13, 14)
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Specification