Preconfigured sender communication

• US 9,197,754 B2
• Filed: 03/13/2013
• Issued: 11/24/2015
• Est. Priority Date: 03/13/2013
• Status: Active Grant

• Current Assignee: Comcast Cable Communications LLC (Comcast Corporation)
• Original Assignee: Comcast Cable Communications LLC (Comcast Corporation)
• Inventors: Klatsky, Carl
• Primary Examiner(s): Teshale, Akelaw
• Application Number:
  US13/799,567
• Publication Number:
  US 20140270120A1
• Time in Patent Office: 986 Days
• Field of Search: 379/93.24, 379/88.04, 379/88.11, 379/88.22, 379/100.08, 379/88.18, 379/88.12, 379/211.02, 379/93.01, 379/201.12, 379/88.01, 379/142.04, 379/142.15, 379/201.02, 379/215.01, 379/88.13, 379/88.16, 379/93.35, 455/413, 455/445
• US Class Current: 1/1
• CPC Class Codes: H04M 2203/306 Prerecordings to be used during a voice call
• CPC Class Codes: H04M 2203/654 Pre, in or post-call message
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/5335 Message type or catagory, e.g. priority, indication
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

Methods and systems are described for allowing a calling party to provide a provisional message for a called party. In one aspect, when the calling party places a call to the called party and does not receive an answer, the calling party may choose to have the provisional message delivered.

Claims

1. A method comprising:

receiving, from a calling party device, a first provisional message for a mail system of a called party device;

receiving a second provisional message for the mail system of the called party device;

sending a first communication requesting a voice call session with the called party device;

receiving a second communication comprising an indication of an unavailability of the requested voice call session and an indication of forwarding to the mail system of the called party device; and

determining, responsive to the second communication, whether to send the first provisional message with call origination information enabling an audio signal to accompany the first provisional message or the second provisional message to the mail system of the called party device.

2. The method of claim 1, further comprising receiving an instruction to enable sending one of the first provisional message and the second provisional message to the mail system of the called party device.

3. The method of claim 2, wherein receiving the instruction to enable sending one of the first provisional message and the second provisional message to the mail system of the called party device further comprises receiving the instruction by an online access from the calling party device.

4. The method of claim 2, wherein receiving the instruction to enable sending one of the first provisional message and the second provisional message to the mail system of the called party device further comprises receiving the instruction by interactive voice recognition from the calling party device.

5. The method of claim 1, wherein the first provisional message is a textual message that comprises a marker for insertion of a name of the called party.

6. The method of claim 1, wherein the first provisional message for the mail system of the called party device is for a group of called party devices.

7. The method of claim 1, further comprising receiving an instruction from the calling party device to enable sending the second provisional message to the mail system of the called party device.

8. The method of claim 1, further comprising responsive to receiving the second communication, providing an option to the calling party device to select the first provisional message from one or more provisional messages for sending to the mail system of the called party device.

9. The method of claim 8, further comprising:

receiving a reply representative of selecting the first provisional message; and

sending the selected first provisional message.

10. The method of claim 8, wherein the providing the option to select the first provisional message from the one or more provisional messages further comprises providing a series of icons.

11. The method of claim 1, further comprising sending one of the first provisional message and the second provisional message to the mail system of the called party device responsive to the second communication.

12. A method comprising:

prior to requesting a voice call session with a called party device, receiving, from a calling party device, at least one provisional message for a mail system of the called party device; and

sending a first communication requesting the voice call session with the called party device;

determining whether the requested voice call session is refused;

if the voice call session is refused, sending the at least one provisional message with call origination information enabling an audio signal to accompany the at least one provisional message to the mail system of the called party device; and

if the voice call session is not refused, completing the requested calling party device to the called party device without sending the at least one provisional message.

13. The method of claim 12, wherein the at least one provisional message is a textual message and wherein the textual message for the mail system of the called party device is for a group of called party devices.

14. The method of claim 12, further comprising providing, to the calling party device, an option to select the at least one provisional message from one or more provisional messages for sending to the mail system of the called party device.

15. The method of claim 14, further comprising:

receiving a reply representative of selecting the at least one provisional message; and

if the voice call session is refused, sending the selected at least one provisional message.

16. A method comprising:

receiving, from a calling party device, a plurality of provisional messages for a mail system of a called party device;

sending a first communication requesting a voice call session with the called party device;

receiving a second communication comprising an indication of an unavailability of the requested voice call session and an indication of forwarding to the mail system of the called party device;

responsive to receiving the second communication, providing an option to the calling party device to select at least one provisional message from the plurality of provisional messages for sending to the mail system of the called party device; and

sending the at least one provisional message with call origination information enabling an audio signal to accompany the at least one provisional message to the mail system of the called party device responsive to the second communication.

17. The method of claim 16, further comprising receiving a reply representative of a selected provisional message, wherein sending the at least one provisional message further comprises sending the selected provisional message.

18. The method of claim 16, further comprising receiving an instruction to enable sending the at least one provisional message to the mail system of the called party device.

19. The method of claim 18, wherein receiving the instruction to enable sending the at least one provisional message to the mail system of the called party device further comprises receiving the instruction by an online access from the calling party device.

20. The method of claim 18, wherein receiving the instruction to enable sending the at least one provisional message to the mail system of the called party device further comprises receiving the instruction by interactive voice recognition from the calling party device.