System and method for remote acquisition and delivery of goods
DC CAFCFirst Claim
1. A system for remote acquisition and delivery of one or more goods based on an acquisition request from a customer through an interactive interface for processing the acquisition request comprising:
- a customer computer having a user interface;
at least one server in communication with a wide area network;
a plurality of mobile delivery agent systems in communication with the at least one server, each of the plurality of delivery agent systems being configured for use with a respective purchasing and delivery agent for a shopping event and including;
a real-time video device configured to send one or more images in real-time to the customer from the respective agent, wherein the real-time video device is configured to enable the customer to be provided with progress information via real-time imaging of the one or more images from the respective agent through the customer computer during performance of the acquisition request, including viewing the one or more goods from a pick-up site for the one or more goods;
a communications device configured to establish direct communication between the customer and the respective agent to enable the customer to provide a communicated approval for the agent to immediately purchase the one or more goods viewed by the customer in connection with completing the acquisition request;
a global positioning system configured to provide location data to the at least one server; and
a selectable widget for a website configured to retrieve data submitted by at least one of the mobile delivery agent systems to the at least one server and generate a view of the one or more goods at the pick-up site associated with a third party vendor together with at least the data submitted to the at least one server by the mobile delivery agent system.
1 Assignment
Litigations
1 Petition
Accused Products
Abstract
A system and method for remote acquisition and delivery of goods includes a server in communication with customer computers, such as through a user interface via the internet. The server can store customer information including billing information, and may include a real-time video processor. A mobile delivery system in communication with the server includes an energy efficient vehicle, a real-time video device, a global positioning system, a communication device and a printer. In use, a customer communicates with a mobile delivery agent via the real-time video device and the communication device to remotely acquire a product. Once acquired, the delivery agent delivers the product to a designated delivery location. The real-time video device can be utilized during the entire transaction. The system preferably includes a processor for optimizing system efficiencies, including selecting a delivery agent based on the product, pick-up location and delivery site.
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Citations
16 Claims
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1. A system for remote acquisition and delivery of one or more goods based on an acquisition request from a customer through an interactive interface for processing the acquisition request comprising:
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a customer computer having a user interface; at least one server in communication with a wide area network; a plurality of mobile delivery agent systems in communication with the at least one server, each of the plurality of delivery agent systems being configured for use with a respective purchasing and delivery agent for a shopping event and including; a real-time video device configured to send one or more images in real-time to the customer from the respective agent, wherein the real-time video device is configured to enable the customer to be provided with progress information via real-time imaging of the one or more images from the respective agent through the customer computer during performance of the acquisition request, including viewing the one or more goods from a pick-up site for the one or more goods; a communications device configured to establish direct communication between the customer and the respective agent to enable the customer to provide a communicated approval for the agent to immediately purchase the one or more goods viewed by the customer in connection with completing the acquisition request; a global positioning system configured to provide location data to the at least one server; and a selectable widget for a website configured to retrieve data submitted by at least one of the mobile delivery agent systems to the at least one server and generate a view of the one or more goods at the pick-up site associated with a third party vendor together with at least the data submitted to the at least one server by the mobile delivery agent system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for remote acquisition and delivery of one or more goods based on an acquisition request from a customer through an interactive interface for processing the acquisition request comprising:
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a plurality of mobile delivery agent systems configured with at least a global positioning system providing location information to at least one server; a selectable widget for a third party vendor website configured to retrieve data submitted by the plurality of mobile delivery agent systems to the at least one server and to generate a view of a pick-up site associated with the third party vendor together with at least the data submitted to the at least one server by the plurality of mobile delivery agent systems including current locations of the mobile delivery agent systems; a display for displaying to the customer at least the generated view; an input configured to receive the acquisition request and a selection made by the customer of one of the plurality of delivery agent systems representing delivery agents; communication means for processing the acquisition request from the customer and establishing direct communication between the customer and the selected delivery agent during both the acquisition and delivery of the one or more goods to the customer; and a real-time video means for sending at least one image to the customer through the communication means and transmitting real-time data to the display for the customer to view the one or more goods and the respective agent'"'"'s progress during performance of the acquisition request. - View Dependent Claims (12, 13)
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14. A system for remote acquisition and delivery of one or more goods based on an acquisition request from a customer through an interactive interface for processing the acquisition request comprising:
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a customer computer having a user interface and configured to establish a local communication link between the customer and a mobile agent for purposes of the acquisition request; a mobile agent system configured for use by the mobile agent for a shopping event established based on the acquisition request, said mobile agent system including; means for sending one or more images in real-time to the customer from the mobile agent through the local communication link and providing the customer with progress information via real-time imaging of the one or more images from the mobile agent to the customer computer during performance of the acquisition request, including viewing the one or more goods from a pick-up site for the one or more goods during the shopping event; communication means, establishing direct communication between the customer and the mobile agent, for communicating approval by the customer to the mobile agent in connection with completing the acquisition request; a global positioning system configured to provide location data through the local communication link; and a selectable widget for a vendor website configured to retrieve data submitted by at least one of the mobile delivery agent systems through the local communication link and generate a view of the one or more goods at the pick-up site associated with a third party vendor together with at least the data submitted through the local communication link by the mobile delivery agent system. - View Dependent Claims (15, 16)
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Specification