Content recommendations based on browsing information
First Claim
1. A system, comprising:
- memory that storesa detection component configured to detect a user in a session of a website portal, the session associated with session content,a tracking component configured to track interaction of the user with the session content, to produce tracking information,a content component configured to obtain and present new content targeted to the user after the user signs up for the website portal based at least on the tracked interaction of the user with the session content prior to the user signing up with the website portal, to convert the user into an active subscriber, anda security component configured to enable authorized and secure handling of user information that includes the tracking information and personal information, and to allow the subscriber to opt-in and opt-out of collection of the tracking information and any personal information obtained at signup, the authorized and secure handling of user information comprising ensuring that the user information is housed using security measures corresponding to sensitivity of the user information and restricting access to the user information to authorized viewers; and
at least one processor that runs the detection component, the tracking component, the content component, and the security component.
2 Assignments
0 Petitions
Accused Products
Abstract
Architecture for dynamically tracking information about a first-time or inactive user to a website and expeditiously presenting targeted content back to the user to maintain the user interest in the website. A visceral connection is created with the user based on immediately relevant content and functionality, and without requiring user-entered profile information about the user. Based on a few pieces of browsing information collected while at the website an action-oriented initial scenario is provided that is interesting to the user, and gets the user invested in the content (e.g., product) as a whole. Services can be recommended to users in the context of a social application or an online service provider, for example. The architecture also facilitates the up-selling, cross-selling of services, features, and products, for example, to users based on the current user browsing activity.
96 Citations
20 Claims
-
1. A system, comprising:
-
memory that stores a detection component configured to detect a user in a session of a website portal, the session associated with session content, a tracking component configured to track interaction of the user with the session content, to produce tracking information, a content component configured to obtain and present new content targeted to the user after the user signs up for the website portal based at least on the tracked interaction of the user with the session content prior to the user signing up with the website portal, to convert the user into an active subscriber, and a security component configured to enable authorized and secure handling of user information that includes the tracking information and personal information, and to allow the subscriber to opt-in and opt-out of collection of the tracking information and any personal information obtained at signup, the authorized and secure handling of user information comprising ensuring that the user information is housed using security measures corresponding to sensitivity of the user information and restricting access to the user information to authorized viewers; and at least one processor that runs the detection component, the tracking component, the content component, and the security component. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A system, comprising:
-
memory that stores a detection component configured to detect a user in a member page of a website portal, the member page presenting content that includes a service, a tracking component configured to obtain tracking information of user browsing activity relative to the content and the service, an analysis component configured to analyze user browsing behavior on the member page and extrapolate user experience level based on the analysis, a content component configured to submit and present new content targeted to the user after the user signs up for the service based at least on the user experience level and user browsing behavior prior to the user signing up with the service to become a subscriber, and a security component configured to ensure secure collection, storage, and access to subscriber information that includes the tracking information and personal information, and allowing the subscriber to opt-in and opt-out of collection of the tracking information and any personal information obtained at signup, the security component configured to ensure that the subscriber information is housed using security measures corresponding to sensitivity of the subscriber information and restricting access to the subscriber information to authorized viewers; and at least one processor that runs the detection component, the tracking component, the analysis component, the content component, and the security component. - View Dependent Claims (9, 10, 11, 12, 13)
-
-
14. A computer-implemented method of making suggestions to a user, comprising:
-
detecting a user in a member page of a website portal, the member page presenting content that includes a service; tracking user browsing behavior relative to the content and the service to produce tracking information; analyzing the user browsing behavior and extrapolating user experience level based on the browsing behavior in the member page; suggesting and presenting new content targeted to the user after the user signs up for the service based at least on the user experience level and user browsing behavior prior to the user signing up with the service to become a subscriber; allowing the user to opt-in and opt-out of collection of tracking information and any personal information obtained at signup, user information for the user including the tracking information and the personal information; and enabling authorized and secure handling of the user information at least by ensuring that the user information is housed using security measures corresponding to sensitivity of the user information and restricting access to the user information to authorized viewers. - View Dependent Claims (15, 16, 17, 18, 19, 20)
-
Specification