Visual representation for permission to contact
First Claim
1. A system for assigning visual representation to contacts, the system comprising:
- a computer apparatus including a processor and a memory; and
a software module stored in the memory, comprising executable instructions that when executed by the processor cause the processor to;
receive selection criteria;
identify data associated with a plurality of customers meeting the selection criteria, wherein each of the customers is associated with one or more contacts;
determine that at least one contact associated with each customer comprises one or more contact statuses; and
assign one or more indicators to the at least one contact based on the one or more statuses, wherein the one or more statuses include at least one of a contact locked status, a contact external request status, a contact geography status, a contact time period status, a contact velocity status, and a permission-to-communicate status; and
determine whether the one or more indicators assigned to the at least one contact indicates a communication restriction, said determining comprising;
identifying a requirement to receive permission associated with the customer for communication with the at least one contact;
determining whether permission has been received from the customer; and
determining that communication with the at least one contact is restricted when permission from the customer to communicate with the at least one contact has not been received, wherein the one or more indicators assigned to the at least one contact indicates the communication restriction.
1 Assignment
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Accused Products
Abstract
Embodiments of the invention include systems and methods for assigning visual representation to contacts. The embodiments include receiving selection criteria, identifying data associated with a plurality of customers meeting the selection criteria, wherein each of the customers is associated with one or more contacts, determining that at least one contact associated with each customer comprises one or more contact statuses, and assigning one or more indicators to the at least one contact based on the one or more statuses. In particular embodiments, the one or more statuses are related to a contact locked status, a contact external request status, a contact geography status, a contact time period status, a contact velocity status, and/or a permission-to-communicate status.
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Citations
22 Claims
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1. A system for assigning visual representation to contacts, the system comprising:
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a computer apparatus including a processor and a memory; and a software module stored in the memory, comprising executable instructions that when executed by the processor cause the processor to; receive selection criteria; identify data associated with a plurality of customers meeting the selection criteria, wherein each of the customers is associated with one or more contacts; determine that at least one contact associated with each customer comprises one or more contact statuses; and assign one or more indicators to the at least one contact based on the one or more statuses, wherein the one or more statuses include at least one of a contact locked status, a contact external request status, a contact geography status, a contact time period status, a contact velocity status, and a permission-to-communicate status; and determine whether the one or more indicators assigned to the at least one contact indicates a communication restriction, said determining comprising; identifying a requirement to receive permission associated with the customer for communication with the at least one contact; determining whether permission has been received from the customer; and determining that communication with the at least one contact is restricted when permission from the customer to communicate with the at least one contact has not been received, wherein the one or more indicators assigned to the at least one contact indicates the communication restriction. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer program product for assigning visual representation to contacts, the computer program product comprising:
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a non-transitory computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising; a computer readable program code configured to receive selection criteria; a computer readable program code configured to identify data associated with a plurality of customers meeting the selection criteria, wherein each of the customers is associated with one or more contacts; a computer readable program code configured to determine that at least one contact associated with each customer comprises one or more contact statuses; a computer readable program code configured to assign one or more indicators to the at least one contact based on the one or more statuses, wherein the one or more statuses include at least one of a contact locked status, a contact external request status, a contact geography status, a contact time period status, a contact velocity status, and a permission-to-communicate status; a computer readable program code configured to determine whether the one or more indicators assigned to the at least one contact indicates a communication restriction, said determining comprising; identifying a requirement to receive permission associated with the customer for communication with the at least one contact; determining whether permission has been received from the customer; and determining that communication with the at least one contact is restricted when permission from the customer to communicate with the at least one contact has not been received, wherein the one or more indicators assigned to the at least one contact indicates the communication restriction. - View Dependent Claims (12, 13, 14, 15)
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16. A computer implemented method for assigning visual representation to contacts, the method comprising:
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receiving selection criteria; identifying, by a processor, data associated with a plurality of customers meeting the selection criteria, wherein each of the customers is associated with one or more contacts; determining, by a processor, that at least one contact associated with each customer comprises one or more contact statuses; assigning, by a processor, one or more indicators to the at least one contact based on the one or more statuses, wherein the one or more statuses include at least one of a contact locked status, a contact external request status, a contact geography status, a contact time period status, a contact velocity status, and a permission-to-communicate status; and determining whether the one or more indicators assigned to the at least one contact indicates a communication restriction, said determining comprising; identifying a requirement to receive permission associated with the customer for communication with the at least one contact; determining whether permission has been received from the customer; and determining that communication with the at least one contact is restricted when permission from the customer to communicate with the at least one contact has not been received, wherein the one or more indicators assigned to the at least one contact indicates the communication restriction. - View Dependent Claims (17, 18, 19)
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20. A system for assigning visual representation to contacts, the system comprising:
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a computer apparatus including a processor and a memory; and a software module stored in the memory, comprising executable instructions that when executed by the processor cause the processor to; receive selection criteria; identify data associated with a plurality of customers meeting the selection criteria, wherein each of the customers is associated with one or more contacts; determine that at least one contact associated with each customer comprises one or more contact statuses; assign one or more indicators to the at least one contact based on the one or more statuses, wherein the one or more statuses include at least one of a contact locked status, a contact external request status, a contact geography status, a contact time period status, a contact velocity status, and a permission-to-communicate status, and wherein at least one of the one or more indicators indicates that communicating with a customer via the first contact is prohibited; receive an exception associated with the communication prohibition prohibiting contact with a customer, wherein receiving further comprises receiving a reason for the exception; and enable communication with at least one of the plurality of customers based on at least receiving the exception and the reason for the exception.
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21. A computer program product for assigning visual representation to contacts, the computer program product comprising:
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a non-transitory computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising; a computer readable program code configured to receive selection criteria; a computer readable program code configured to identify data associated with a plurality of customers meeting the selection criteria, wherein each of the customers is associated with one or more contacts; a computer readable program code configured to determine that at least one contact associated with each customer comprises one or more contact statuses; and a computer readable program code configured to assign one or more indicators to the at least one contact based on the one or more statuses, wherein the one or more statuses include at least one of a contact locked status, a contact external request status, a contact geography status, a contact time period status, a contact velocity status, and a permission-to-communicate status, and wherein at least one of the one or more indicators indicates that communicating with a customer via the first contact is prohibited; a computer readable program code configured to receive an exception associated with the communication prohibition prohibiting contact with a customer, wherein receiving further comprises receiving a reason for the exception; and a computer readable program code configured to enable communication with at least one of the plurality of customers based on at least receiving the exception and the reason for the exception.
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22. A computer implemented method for assigning visual representation to contacts, the method comprising:
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receiving selection criteria; identifying, by a processor, data associated with a plurality of customers meeting the selection criteria, wherein each of the customers is associated with one or more contacts; determining, by a processor, that at least one contact associated with each customer comprises one or more contact statuses; and assigning, by a processor, one or more indicators to the at least one contact based on the one or more statuses, wherein the one or more statuses include at least one of a contact locked status, a contact external request status, a contact geography status, a contact time period status, a contact velocity status, and a permission-to-communicate status, and wherein at least one of the one or more indicators indicates that communicating with a customer via the first contact is prohibited; receiving an exception associated with the communication prohibition prohibiting contact with a customer, wherein receiving further comprises receiving a reason for the exception; and enabling communication with at least one of the plurality of customers based on at least receiving the exception and the reason for the exception.
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Specification