Communications system
First Claim
Patent Images
1. A method comprising:
- receiving, on a processor, a request to initiate a call via a channel;
identifying, on the processor, a call participant set associated with the channel;
receiving, on the processor, a sequence of communications associated with the call, the sequence of communications including at least a real-time media data type, including real-time voice communications, and a posted data type, including one or more defined pieces of content for consumption by members of the call participant set, as communication exchanges between the call participant set; and
transmitting, on the processor, the sequence of communications to the call, including transmitting the posted data type during the course of at least a portion of the real-time voice communication.
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Accused Products
Abstract
Methods and systems for integrated communications are provided. In one embodiment, a request to initiate a call via a channel is received. A call participant set associated with the channel is identified. A sequence of communications associated with the call is received. The sequence of communications includes at least a real-time media data type and a posted data type. The sequence of communications is transmitted to the call. Other methods and systems are described.
41 Citations
48 Claims
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1. A method comprising:
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receiving, on a processor, a request to initiate a call via a channel; identifying, on the processor, a call participant set associated with the channel; receiving, on the processor, a sequence of communications associated with the call, the sequence of communications including at least a real-time media data type, including real-time voice communications, and a posted data type, including one or more defined pieces of content for consumption by members of the call participant set, as communication exchanges between the call participant set; and transmitting, on the processor, the sequence of communications to the call, including transmitting the posted data type during the course of at least a portion of the real-time voice communication. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A computer program product comprising a non-transitory computer readable medium having a plurality of instructions stored thereon, which, when executed by a processor, cause the processor to perform operations including:
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receiving a request to initiate a call via a channel; identifying a call participant set associated with the channel; receiving a sequence of communications associated with the call, the sequence of communications including at least a real-time media data type, including real-time voice communications, and a posted data type, including one or more defined pieces of content for consumption by members of the call participant set, as communication exchanges between the call participant set; and transmitting the sequence of communications to the call, including transmitting the posted data type during the course of at least a portion of the real-time voice communication. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. A computing system comprising a processor and a memory coupled with the processor, the processor and memory configured to perform operations comprising:
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receiving a request to initiate a call via a channel; identifying a call participant set associated with the channel; receiving a sequence of communications associated with the call, the sequence of communications including at least a real-time media data type, including real-time voice communications, and a posted data type, including one or more defined pieces of content for consumption by members of the call participant set, as communication exchanges between the call participant set; and transmitting the sequence of communications to the call, including transmitting the posted data type during the course of at least a portion of the real-time voice communication. - View Dependent Claims (34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48)
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Specification