System and method for managing a form completion process
First Claim
1. A method for managing a pre-defined patient intake form completion process prior to a scheduled appointment, the method comprising:
- transmitting the pre-defined patient intake form comprising a plurality of questions in a selected language from a form management computing device to a user interface, wherein at least a portion of the plurality of questions request free form answers;
receiving a completed patient intake form corresponding with the pre-defined patient intake form at the form management computing device prior to the scheduled appointment, the completed patient intake form comprising the free form answers for translation by a translation specialist if the selected language does not match a service provider language;
processing, at the form management computing device, the completed patient intake form to determine whether the selected language matches the service provider language;
determining a priority of a work item associated with the completed patient intake form based on at least one of an appointment date and an appointment time of the scheduled appointment;
queuing, by the form management computing device, the work item if the selected language does not match the service provider language, wherein the work item is queued based on the priority associated with the work item;
dequeuing, by the form management computing device, the work item when the completed patient intake form is provided to the translation specialist based on the determined priority;
receiving a translation of the completed patient intake form provided by the translation specialist at the form management computing device; and
generating, by the form management computing device, a provider form based on at least one of the completed patient intake form and the translation of the completed patient intake form.
1 Assignment
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Accused Products
Abstract
Certain embodiments provide systems and methods for managing a form completion process. The method includes providing a user form in the selected language to a user interface. The method further includes receiving the user form with associated form answers and determining whether the selected language of the user form matches a service provider language. The method also includes queuing a work item associated with the user form with associated form answers if the selected language of the user form does not match the service provider language, and dequeuing the work item when the user form with associated form answers is provided to a translation specialist. The method includes receiving a translation of the user form with associated form answers and generating a provider form based on one or more of the user form with associated form answers and the translation of the user form with associated form answers.
50 Citations
37 Claims
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1. A method for managing a pre-defined patient intake form completion process prior to a scheduled appointment, the method comprising:
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transmitting the pre-defined patient intake form comprising a plurality of questions in a selected language from a form management computing device to a user interface, wherein at least a portion of the plurality of questions request free form answers; receiving a completed patient intake form corresponding with the pre-defined patient intake form at the form management computing device prior to the scheduled appointment, the completed patient intake form comprising the free form answers for translation by a translation specialist if the selected language does not match a service provider language; processing, at the form management computing device, the completed patient intake form to determine whether the selected language matches the service provider language; determining a priority of a work item associated with the completed patient intake form based on at least one of an appointment date and an appointment time of the scheduled appointment; queuing, by the form management computing device, the work item if the selected language does not match the service provider language, wherein the work item is queued based on the priority associated with the work item; dequeuing, by the form management computing device, the work item when the completed patient intake form is provided to the translation specialist based on the determined priority; receiving a translation of the completed patient intake form provided by the translation specialist at the form management computing device; and generating, by the form management computing device, a provider form based on at least one of the completed patient intake form and the translation of the completed patient intake form. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A non-transitory computer-readable medium encoded with a set of instructions for execution on a computer, the set of instructions comprising:
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a presentation routine configured to provide a pre-defined patient intake form comprising a plurality of questions in a selected language to a user interface, wherein at least a portion of the plurality of questions request free form answers; a completed form routine configured to receive a completed patient intake form corresponding with the pre-defined patient intake form prior to a scheduled appointment, the completed patient intake form comprising the free form answers for translation by a translation specialist if the selected language does not match a service provider language; a language determination routine configured to process the completed patient intake form to determine whether the selected language matches the service provider language; a priority determination routine configured to determine a priority of a work item associated with the completed patient intake form based on at least one of an appointment date and an appointment time of the scheduled appointment; a queuing routine configured to queue the work item if the selected language does not match the service provider language, wherein the work item is queued based on the priority associated with the work item; a dequeuing routine configured to dequeue the work item when the completed patient intake form is provided to the translation specialist based on the determined priority; a translated form routine configured to receive a translation of the completed patient intake form provided by the translation specialist; and a generation routine configured to generate a provider form based on at least one of the user completed patient intake form and the translation of the user completed patient intake form. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A system for managing a pre-defined patient intake form completion process prior to a scheduled appointment, the system comprising:
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at least one interface configured to; provide a pre-defined patient intake form comprising a plurality of questions in a selected language, wherein at least a portion of the plurality of questions request free form answers, receive a completed patient intake form corresponding with the pre-defined patient intake form prior to the scheduled appointment, the completed patient intake form comprising the free form answers for translation by a translation specialist if the selected language does not match a service provider language, provide the completed patient intake form to the translation specialist, and receive a translation of the completed patient intake form; and a processing engine configured to; process the completed patient intake form to determine whether the selected language matches the service provider language, determine a priority of a work item associated with the completed patient intake form based on at least one of an appointment date and an appointment time of the scheduled appointment, queue the work item if the selected language does not match the service provider language, wherein the work item is queued based on the priority associated with the work item, dequeue the work item when the completed patient intake form is provided to the translation specialist based on the determined priority, and generate a provider form based on at least one of the completed patient intake form and the translation of the completed patient intake form provided by the translation specialist. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37)
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Specification