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System and method for managing a form completion process

  • US 9,213,686 B2
  • Filed: 10/04/2012
  • Issued: 12/15/2015
  • Est. Priority Date: 10/04/2011
  • Status: Expired due to Fees
First Claim
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1. A method for managing a pre-defined patient intake form completion process prior to a scheduled appointment, the method comprising:

  • transmitting the pre-defined patient intake form comprising a plurality of questions in a selected language from a form management computing device to a user interface, wherein at least a portion of the plurality of questions request free form answers;

    receiving a completed patient intake form corresponding with the pre-defined patient intake form at the form management computing device prior to the scheduled appointment, the completed patient intake form comprising the free form answers for translation by a translation specialist if the selected language does not match a service provider language;

    processing, at the form management computing device, the completed patient intake form to determine whether the selected language matches the service provider language;

    determining a priority of a work item associated with the completed patient intake form based on at least one of an appointment date and an appointment time of the scheduled appointment;

    queuing, by the form management computing device, the work item if the selected language does not match the service provider language, wherein the work item is queued based on the priority associated with the work item;

    dequeuing, by the form management computing device, the work item when the completed patient intake form is provided to the translation specialist based on the determined priority;

    receiving a translation of the completed patient intake form provided by the translation specialist at the form management computing device; and

    generating, by the form management computing device, a provider form based on at least one of the completed patient intake form and the translation of the completed patient intake form.

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