Information management of data associated with multiple cloud services

• US 9,213,848 B2
• Filed: 01/05/2015
• Issued: 12/15/2015
• Est. Priority Date: 03/30/2012
• Status: Active Grant

• Current Assignee: CommVault Systems Incorporated
• Original Assignee: CommVault Systems Incorporated
• Inventors: Vijayan, Manoj Kumar, Chen, Ho-chi, Attarde, Deepak Raghunath, Joshi, Hetalkumar N.
• Primary Examiner(s): Hailu, Teshome
• Application Number:
  US14/589,179
• Publication Number:
  US 20150113055A1
• Time in Patent Office: 344 Days
• Field of Search: 726/1, 726/31
• US Class Current: 1/1
• CPC Class Codes: G06F 16/128 Details of file system snapshots on the file-level, e.g. snapshot creation, administration, deletion use of snapshots for error detection or correction G06F11/14, G06F11/16
• CPC Class Codes: G06F 16/13 File access structures, e.g. distributed indices arrangements of input from, or output to, record carriers G06F3/06
• CPC Class Codes: G06F 16/1748 De-duplication implemented within the file system, e.g. based on file segments de-duplication techniques in storage systems for the management of data blocks G06F3/0641
• CPC Class Codes: G06F 16/21 Design, administration or maintenance of databases
• CPC Class Codes: G06F 16/25 Integrating or interfacing systems involving database management systems
• CPC Class Codes: G06F 21/60 Protecting data
• CPC Class Codes: G06F 21/604 Tools and structures for managing or administering access control systems
• CPC Class Codes: G06F 21/6245 Protecting personal data, e.g. for financial or medical purposes
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 67/1095 Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
• CPC Class Codes: H04L 67/1097 for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

A method and system for providing information management of data from hosted services receives information management policies for a hosted account of a hosted service, requests data associated with the hosted account from the hosted service, receives data associated with the hosted account from the hosted service, and provides a preview version of the received data to a computing device. In some examples, the system indexes the received data to associate the received data with a user of an information management system, and/or provides index information related to the received data to the computing device.

Claims

1. At least one non-transitory computer-readable medium carrying instructions for providing information management of data objects from hosted services, comprising:

providing a user interface to enable a user to identify or access each of multiple hosted accounts provided by multiple, different hosted services,

wherein the hosted services provide access, over a public network, to data objects associated with the user, and

wherein the data objects are accessible to the user via the hosted accounts provided by the hosted services;

managing data for a computing device and for other computing devices,

wherein the managing includes;

creating copies of data objects from the computing devices and

storing the copies to secondary storage devices in accordance with information management policies;

receiving definitions for an information management policy for the multiple hosted accounts via the user interface,

wherein the information management policy identifies at least one type of data object and a data storage policy for managing copies of that type of data object;

causing copies of data objects to be requested from one of the hosted services via one of the multiple hosted accounts in accordance with the information management policy for the multiple hosted accounts; and

receiving the copies of the data objects from the hosted service in response to the request.

2. The non-transitory computer-readable medium of claim 1, further comprising:

authenticating access for the user to the hosted accounts by receiving an identifier and a password for the user via the user interface; and

automatically requesting additional copies of the data objects in accordance with a data request frequency defined by the information management policy,

wherein at least one of the hosted services is a social networking service.

3. The non-transitory computer-readable medium of claim 1, wherein at least one of the hosted services is a social networking service, and wherein the type of data object is a digital photo.

4. The non-transitory computer-readable medium of claim 1, further comprising:

generating previews of at least part of the content of the copies of the data objects;

performing information management operations on the generated previews; and

providing the previews to the computing device to enable the computing device to display the previews.

5. The non-transitory computer-readable medium of claim 1, further comprising:

generating previews of at least part of the content of the copies of the data objects; and

distributing the previews to the other computing devices in accordance with the information management policy for the hosted accounts to enable the user to view and manipulate the previews while the user operates the other computing devices.

6. The non-transitory computer-readable medium of claim 1, further comprising:

performing information management operations on the copies of the data objects, by the information management system, in accordance with the information management policy, wherein the information management operations include;

deduplicating the copies of the data objects; and

transferring the copies of the data objects from the hosted service to another hosted service to make the copies of the data objects available via the public network through the other hosted service.

7. The non-transitory computer-readable medium of claim 1,

wherein the user interface includes a policy dropdown menu to enable the user to associate, via a single menu choice, each of the multiple hosted accounts with one of a number of predetermined information management policies, or

wherein the user interface includes an alias field to receive a descriptive alias from the user for the hosted account to enable the user and the information management system to readily identify the hosted account as a source of data objects for the user.

8. The non-transitory computer-readable medium of claim 1, wherein the received definitions determine which data object types the information management system requests and receives from each of the hosted services.

9. The non-transitory computer-readable medium of claim 1,

wherein the received definitions determine where the copies of the data objects are stored within the information management system,

wherein the user is one of multiple users associated with an organization,

wherein the organization is an employer of the multiple users, and

wherein the hosted services are hosted by third party companies unrelated to the organization.

10. The non-transitory computer-readable medium of claim 1, further comprising:

automatically detecting applications installed on the computing device that are associated with each of the multiple hosted services and prepopulating the user interface with a list of the hosted services associated with the applications.

11. The non-transitory computer-readable medium of claim 1, further comprising:

receiving an administrator information management policy; and

overriding aspects of the information management policy for the hosted accounts that conflict with the administrator information management policy, in accordance with the administrator information management policy.

12. A system for providing information management of data from hosted services, comprising:

a server device, comprising;

at least one processor;

a first receiving unit configured to receive, at a user interface, identification or access information for each of one or more hosted accounts provided by one or more hosted services,

wherein the one or more hosted services provide access, over a public network, to data objects associated with a user;

a second receiving unit configured to receive, from at least one computing device, data for defining information management policies for the one or more hosted accounts,

wherein the information management policies identify at least one type of data object and a data storage policy for managing copies of that type of data object,

wherein the computing device is configured to access the system, and

wherein the system manages data for the computing device and for other computing devices;

a requesting unit configured to request data associated with one of the hosted accounts from one of the hosted services in accordance with the received information management policies; and

a third receiving unit configured to receive data associated with the hosted account from the hosted service,

wherein the system is unaffiliated with and not controlled by an entity that controls or manages the hosted service, and

wherein the hosted service is accessible via the computing device and via a mobile device owned by the user.

13. The system of claim 12,

wherein the received information management policies mandate requesting only specified types of data from the hosted service, and wherein the hosted service is a digital media sharing service, or

wherein the received information management policies mandate a frequency for requesting data from the hosted service, and wherein the hosted service is a social networking service.

14. The system of claim 12, further comprising:

a providing unit configured to provide a preview version of the received data to the computing device,

wherein the received information management policies include a data distribution policy.

15. The system of claim 12, wherein the received information management policies include an administrator-based policy that overrides a user-based policy.

16. An method of managing hosted data, comprising:

receiving identification or access information for each of one or more hosted accounts provided by one or more hosted services;

associating, by an information management system, one or more hosted accounts with a user,

wherein the one or more hosted services provide access, over a public network, to data objects associated with the user, and

wherein the data objects are accessible to the user via the one or more hosted accounts provided by the one or more hosted services;

associating the one or more hosted accounts with information management policies,

wherein the information management policies identify at least one type of data object and a data storage policy for managing copies of that type of data object, and

wherein the information management system manages data for a computing device and for other computing devices;

causing copies of data objects to be requested from the hosted services via the multiple hosted accounts in accordance with the information management policies for the multiple hosted accounts; and

receiving the copies of the data objects from the hosted services in response to the request.

17. The method of claim 16, further comprising:

generating previews of at least part of the content of the data objects; and

distributing the previews to the computing devices associated with the information management system, in accordance with the information management policies for the hosted accounts, to enable the user to view and manipulate the previews while the user operates the other computing devices.

18. The method of claim 16, further comprising:

performing information management operations on the received data objects; and

transferring the data objects to a hosted service unassociated with the hosted accounts to make the copies of the data objects available via a public network through the hosted service.

19. The method of claim 16, further comprising:

performing information management operations upon the data objects received from the hosted services in accordance with the information management policies for the hosted accounts, wherein the information management operations include;

indexing the received data objects to associate the received data objects with the user; and

providing index information related to the received data objects to the computing device.

20. The method of claim 16, wherein the information management system is unaffiliated with and not controlled by entities that control or manage the hosted services, and wherein the hosted service is accessible via the computing device.