Telecommunication diagnostic information management
First Claim
Patent Images
1. A system comprising:
- circuitry configured toobtain raw diagnostic information from one or more network devices utilizing a high-layer protocol;
analyze the raw diagnostic information;
perform searches of the raw diagnostic information and analyzed diagnostic information; and
perform one or more of searching of historical information, comparing historical information from one or more network devices to one or more other network devices, correlating between one or more of the raw diagnostic information and analyzed diagnostic information, retrieving one or more of network device or user information and providing historical trending information.
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Abstract
A diagnostic tool is adapted to include the capability of initiating one or more diagnostic tests, collecting the raw data from the diagnostic test(s) and transporting the raw diagnostic data to an OSS. The OSS interprets the raw diagnostic data and stores the results in a database. The stored results can be searched, sorted, manipulated, analyzed, and the like. The results of any of these operations can then be, for example, displayed to one or more entities such as customer support, network operators, network planners, or the like.
33 Citations
19 Claims
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1. A system comprising:
circuitry configured to obtain raw diagnostic information from one or more network devices utilizing a high-layer protocol; analyze the raw diagnostic information; perform searches of the raw diagnostic information and analyzed diagnostic information; and perform one or more of searching of historical information, comparing historical information from one or more network devices to one or more other network devices, correlating between one or more of the raw diagnostic information and analyzed diagnostic information, retrieving one or more of network device or user information and providing historical trending information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A system comprising:
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a first module configured to obtain raw diagnostic information from one or more network devices utilizing a high-layer protocol; a second module configured to analyze the raw diagnostic information; and a third module configured to perform searches of the raw diagnostic information and analyzed diagnostic information; and perform one or more of searching of historical information, comparing historical information from one or more network devices to one or more other network devices, correlating between one or more of the raw diagnostic information and analyzed diagnostic information, retrieving one or more of network device or user information and providing historical trending information.
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19. An operation support system (OSS) of a telecommunications information management system, the OSS comprising:
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a communication interface configured to receive raw diagnostic information from one or more consumer premises equipments (CPEs) via a network utilizing one or more of an internet protocol (IP), an asynchronous transfer mode (ATM) protocol, a Hyper Text Transfer Protocol (HTTP) and a Simple Mail Transfer Protocol (SMTP); and circuitry configured to analyze the raw diagnostic information; perform searches of the raw diagnostic information and analyzed diagnostic information; and perform one or more of searching of historical information, comparing historical information from one or more network devices to one or more other network devices, correlating between one or more of the raw diagnostic information and analyzed diagnostic information, retrieving one or more of network device or user information and providing historical trending information.
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Specification