Best practice analysis, automatic remediation

• US 9,219,648 B1
• Filed: 05/23/2012
• Issued: 12/22/2015
• Est. Priority Date: 05/23/2012
• Status: Active Grant

• Current Assignee: Amazon Technologies, Inc. (Amazon.com, Inc.)
• Original Assignee: Amazon Technologies, Inc. (Amazon.com, Inc.)
• Inventors: Chheda, Mahendra M., Heidel, Shawn E., Jaye, Robert B., Brindley-Koonce, Justin K., Brandwine, Eric Jason
• Primary Examiner(s): Kim, Hee Soo
• Application Number:
  US13/478,920
• Time in Patent Office: 1,308 Days
• Field of Search: 709/220
• US Class Current: 1/1
• CPC Class Codes: G06F 16/90335 Query processing
• CPC Class Codes: G06Q 20/08 Payment architectures
• CPC Class Codes: G06Q 20/085 involving remote charge determination or related payment systems
• CPC Class Codes: G06Q 20/425 using two different networks, one for transaction and one for security confirmation
• CPC Class Codes: H04L 41/0806 for initial configuration or provisioning, e.g. plug-and-play
• CPC Class Codes: H04L 41/0813 characterised by the conditions triggering a change of settings
• CPC Class Codes: H04L 41/0816 the condition being an adaptation, e.g. in response to network events
• CPC Class Codes: H04L 41/0826 for reduction of network costs H04L41/0833 takes precedence
• CPC Class Codes: H04L 41/0859 by keeping history of different configuration generations or by rolling back to previous configuration versions
• CPC Class Codes: H04L 41/0886 Fully automatic configuration
• CPC Class Codes: H04L 41/18 Delegation of network management function, e.g. customer network management [CNM]
• CPC Class Codes: H04L 41/20 Network management software packages
• CPC Class Codes: H04L 47/70 Admission control; Resource allocation
• CPC Class Codes: H04L 47/83 based on usage prediction
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/1095 Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
• CPC Class Codes: H04L 67/1097 for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]

Abstract

Embodiments of the present disclosure are directed to, among other things, providing resource allocation advice, configuration recommendations, and/or migration advice regarding data storage, access, placement, and/or related web services. In some examples, a web service may utilize or otherwise control a client instance to control, access, or otherwise manage resources of a distributed system. Based at least in part on one or more resource usage checks and/or configuration checks, resource usage information and/or configuration information of an account utilizing a web service, and/or user preferences and/or settings, resource allocation advice, system configuration recommendations, and/or migration advice may be provided to a user of an account. Additionally, in some examples, one or more remediation operations may be performed automatically.

Claims

1. A computer-implemented method for distributed system performance remediation, comprising:

generating, by one or more computer systems, at least one system configuration guideline for optimal use of the one or more computer systems;

receiving a custom remediation request from a user of an account, the custom remediation request identifying at least one feature to be monitored for automatic remediation by the one or more computer systems;

receiving, from a client entity of the one or more computer systems associated with the account, account information of the account associated with the received custom remediation request, the received account information based at least in part on at least one component of the one or more computer systems and identifying a current configuration of the monitored feature;

identifying at least one configuration setting of the system configuration guideline related to the monitored feature;

determining at least one difference between the at least one configuration setting of the system configuration guideline related to the monitored feature and the current configuration of the monitored feature;

determining, based at least in part on the at least one determined difference, a performance remediation operation to be performed with respect to the monitored feature; and

performing the performance remediation operation on the at least one component of the one or more computer systems associated with the account.

2. The computer-implemented method of claim 1, wherein the custom remediation request indicates at least one feature threshold that, when reached, indicates when to identify the at least one configuration setting of the system configuration guideline related to the monitored feature.

3. The computer-implemented method of claim 1, wherein the account information is based at least in part on at least one of an application programming interface (API) stream associated with the client entity or information received from a data store operationally attached to the client entity.

4. The computer-implemented method of claim 1, wherein the generated at least one system configuration guideline includes at least a determination associated with at least one of a service limit, an idle instance, an instance usage, an instance size, an unused data backup, a stored data distribution, a reserved instance, service usage, account consolidation, an application programming interface (API) call, a certificate limit, a content distribution, a cost threshold, a data transfer, a data storage type, a data storage version, or a product usage.

5. The computer-implemented method of claim 1, wherein the performance remediation operation is performed based at least in part on the custom remediation request.

6. A computer-implemented method for distributed system performance remediation, comprising:

receiving, by one or more computer systems from a user of an account, a remediation setting associated with the account, the remediation setting identifying a feature to be monitored;

receiving configuration information of the account associated with at least one component of the one or more computer systems;

monitoring the at least one component of the one or more computer systems with respect to the feature indicated by the remediation setting; and

upon determining that the monitored feature matches a configuration type of the received remediation setting;

determining, based at least in part on the received configuration information and a best practice guideline, a remediation operation to be performed with respect to the monitored feature; and

causing performance of the remediation operation on a particular component of the at least one component of the one or more computer systems associated with the account.

7. The computer-implemented method of claim 6, wherein the remediation setting indicates the configuration type for which the at least one component of the one or more computer systems is to be monitored or a configuration threshold against which the configuration information is to be measured.

8. The computer-implemented method of claim 6, wherein the remediation operation to be performed is determined based at least in part on a cost to be saved by the user upon performance of the remediation operation.

9. The computer-implemented method of claim 8, wherein a predefined portion of the cost to be saved by the user is shared with an operator of the one or more computer systems.

10. The computer-implemented method of claim 6, wherein the best practice guideline is received from a third-party service or a third-party provider.

11. The computer-implemented method of claim 10, wherein a predefined portion of a cost to be saved by the user, based at least in part on the best practice guideline, is shared with at least one of an operator of the one or more computer systems, the third-party service, or the third-party provider.

12. A system for distributed system performance remediation, comprising:

at least one memory that stores computer-executable instructions; and

at least one processor configured to access the at least one memory, wherein the at least one processor is configured to execute the computer-executable instructions to;

receive, in association with an account, a request to monitor a feature;

in response to receiving the request, identify configuration information associated with the account related to the monitored feature;

identify at least one system configuration guideline related to the monitored feature;

determine at least one difference between the at least one system configuration guideline related to the monitored feature and the configuration information;

determine, based at least in part on the determined at least one difference, a performance remediation operation to be performed; and

cause performance of the determined performance remediation operation on at least one component of the one or more computer systems associated with the account.

13. The system of claim 12, wherein the at least on processor is further configured to execute the computer-executable instructions to:

receive, from a user of the account, a remediation setting associated with the account; and

determine at least one difference between the at least one system configuration guideline based at least in part on matching the received configuration information with the remediation setting.

14. The system of claim 13, wherein the remediation setting indicates at least one performance remediation operation to be performed automatically.

15. The system of claim 13, wherein the remediation setting indicates at least one configuration threshold that, when reached, configures the at least one processor to execute the computer-executable instructions to cause automatic performance of the determined performance remediation operation.

16. The system of claim 12, wherein the system configuration guideline is received from a third-party provider.

17. The system of claim 16, wherein payment is received from a user of the account for use of the system configuration guideline received from the third-party, and wherein a portion of the payment is shared with an operator of the system.

18. One or more computer-readable device collectively storing computer-executable instructions for computing system performance remediation that, when executed by one or more processors, configures the one or more processors to perform operations comprising:

receiving an indication of a configuration type;

determining at least one system configuration rule for optimal use of a computer system, the at least one system configuration rule related to the configuration type;

receiving configuration information associated with at least one component of the computer system associated with an account, the configuration information related to the configuration type;

identifying at least one configuration setting of the system configuration rule related to the configuration type;

determining at least one difference between the at least one configuration setting of the system configuration rule related to the configuration type and the configuration information;

determining, based at least in part on the comparison determined at least one difference, a performance remediation operation to be performed; and

causing performance of the performance remediation operation on the at least one component of the computer system associated with the account.

19. The one or more computer-readable media of claim 18, wherein the at least one system configuration rule is determined based at least in part on at least one of a measurement of health associated with operation of a data store operationally attached to a client entity of the computer system, a measurement of security associated with at least one of the client entity, the operationally attached data store, or a network connection associated with the computing system, or a measurement of cost associated with at least one of the client entity, the operationally attached data store, or a network connection associated with the computing system.

20. The one or more computer-readable media of claim 18, wherein the at least one component of the system includes at least one of a client entity, a block storage device, or an archival storage device.

21. The one or more computer-readable media of claim 18, wherein the configuration information is based at least in part on a setting or usage of the system associated with the account.

22. The one or more computer-readable media of claim 18, wherein the performance remediation operation includes the determined at least one configuration setting of the system configuration rule.

23. The one or more computer-readable media of claim 18, wherein causing performance of the performance remediation operation includes providing, from a third-party remediation service, the performance remediation operation to the computer system.