Service configuration assurance

• US 9,219,652 B2
• Filed: 01/10/2013
• Issued: 12/22/2015
• Est. Priority Date: 02/03/2009
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Pelletier, Stephan, Pana, Mircea, Butt, Ian
• Primary Examiner(s): Nguyen, Phuoc
• Assistant Examiner(s): Belani, Kishin G
• Application Number:
  US13/738,025
• Publication Number:
  US 20130132550A1
• Time in Patent Office: 1,076 Days
• Field of Search: 709/223
• US Class Current: 1/1
• CPC Class Codes: H04L 41/0604 using filtering, e.g. reduction of information by using priority, element types, position or time
• CPC Class Codes: H04L 41/0866 Checking the configuration
• CPC Class Codes: H04L 41/5012 determining service availability, e.g. which services are available at a certain point in time
• CPC Class Codes: H04L 41/5054 Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
• CPC Class Codes: H04L 41/5064 Customer relationship management

Abstract

Systems, methods, and other embodiments associated with service configuration assurance are described. One example method includes comparing an expected device configuration model with an actual device configuration model for the network device and communicating service identifiers in the expected device configuration for which there is no corresponding service configuration item in the actual device configuration model to a user. The example method may also include generating a service-impact event notification when a likely service-impacting configuration change is detected.

Claims

1. A non-transitory computer-readable medium storing computer-executable instructions that when executed by a computer cause the computer to provide a service related configuration model for a network device, the instructions comprising instructions for:

monitoring device events for the network device, where the network device is characterized by an actual device configuration model comprising a plurality of service configuration items;

when a device event meets rules specified by a monitoring policy,

generating an expected device configuration model for the network device, based, at least in part, on service definitions for the device, where the expected device configuration model includes a plurality of expected service configuration items;

comparing the expected device configuration model and the actual device configuration model;

identifying an expected service configuration item in the expected device configuration model for which there is no corresponding service configuration item in the actual device configuration model;

identifying a service configuration item in the actual device configuration model for which there is no corresponding expected service configuration item in the expected device configuration model; and

communicating the identified expected service configuration item and the identified actual service configuration item to the user.

2. The computer-readable medium of claim 1 where the instructions include instructions for:

retrieving a current configuration from the network device comprising a plurality of configuration items;

identifying, as service configuration items, service-related service configuration items in the current configuration; and

merging the service configuration items to compile the actual device configuration model for the network device.

3. The computer-readable medium of claim 1 where the instructions include instructions for generating service-impact event notifications that communicate service-impact information based on the results of the comparison between the actual device configuration model and the expected device configuration model.

4. The non-transitory computer-readable medium of claim 1, the instructions comprising instructions for:

retrieving one or more service definitions for the network device;

retrieving service realization algorithms for the network device type for services provided by the network device; and

generating the expected service configuration items based at least in part on the service realization algorithms.

5. The non-transitory computer-readable medium of claim 1, the instructions comprising instructions for:

tagging the identified expected service configuration item and the identified service configuration item with respective service identifiers that identify a service realized by the network device; and

communicating the service identifiers to the user.

7. The computer implemented method of claim 1, further comprising:

retrieving a current configuration from the network device comprising a plurality of configuration items;

identifying, as service configuration items, service-related service configuration items in the current configuration; and

merging the service configuration items to compile the actual device configuration model for the network device.

8. The computer implemented method of claim 1, further comprising generating service-impact event notifications that communicate service-impact information based on the results of the comparison between the actual device configuration model and the expected device configuration model.

9. The computer implemented method of claim 1, further comprising:

retrieving one or more service definitions for the network device;

retrieving service realization algorithms for the network device type for services provided by the network device; and

generating the expected service configuration items based at least in part on the service realization algorithms.

10. The computer implemented method of claim 1, further comprising:

tagging the identified expected service configuration item and the identified service configuration item with respective service identifiers that identify a service realized by the network device; and

communicating the service identifiers to the user.

6. A computer-implemented method, comprising:

monitoring device events for the network device, where the network device is characterized by an actual device configuration model comprising a plurality of service configuration items;

when a device event meets rules specified by a monitoring policy,

generating an expected device configuration model for the network device, based, at least in part, on service definitions for the device, where the expected device configuration model includes a plurality of expected service configuration items;

comparing the expected device configuration model and the actual device configuration model;

identifying an expected service configuration item in the expected device configuration model for which there is no corresponding service configuration item in the actual device configuration model;

identifying a service configuration item in the actual device configuration model for which there is no corresponding expected service configuration item in the expected device configuration model; and

communicating the identified expected service configuration item and the identified actual service configuration item to the user.

11. A computing system, comprising:

monitoring logic configured to monitor device events for the network device, where the network device is characterized by an actual device configuration model comprising a plurality of service configuration items;

expected configuration generation logic configured to generate an expected device configuration model for the network device, based, at least in part, on service definitions for the device, where the expected device configuration model includes a plurality of expected service configuration items;

configuration audit logic configured to, when a device event meets rules specified by a monitoring policy;

compare the expected device configuration model and the actual device configuration model;

identify an expected service configuration item in the expected device configuration model for which there is no corresponding service configuration item in the actual device configuration model;

identify a service configuration item in the actual device configuration model for which there is no corresponding expected service configuration item in the expected device configuration model; and

communicate the identified expected service configuration item and the identified actual service configuration item to the user.

12. The computing system of claim 11, further comprising actual configuration generation logic configured to:

retrieve a current configuration from the network device comprising a plurality of configuration items;

identify, as service configuration items, service-related service configuration items in the current configuration; and

merge the service configuration items to compile the actual device configuration model for the network device.

13. The computing system of claim 11, further comprising service-impact event notification generation logic configured to generate service-impact event notifications that communicate service-impact information based on the results of the comparison between the actual device configuration model and the expected device configuration model.

14. The computing system of claim 11, where the expected configuration logic is configured to:

retrieve one or more service definitions for the network device;

retrieve service realization algorithms for the network device type for services provided by the network device; and

generate the expected service configuration items based at least in part on the service realization algorithms.

15. The computing system of claim 11, where the audit logic is configured to:

tag the identified expected service configuration item and the identified service configuration item with respective service identifiers that identify a service realized by the network device; and

communicate the service identifiers to the user.