Facilitated information exchange to a service provider for a requested service

• US 9,219,724 B1
• Filed: 08/19/2014
• Issued: 12/22/2015
• Est. Priority Date: 08/19/2014
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Muthuswamy, Srinivasan S., Choudhary, Manish
• Primary Examiner(s): Labaze, Edwyn
• Application Number:
  US14/462,670
• Time in Patent Office: 490 Days
• Field of Search: 235/381, 235/375, 235/487, 705/29
• US Class Current: 1/1
• CPC Class Codes: G06F 16/21 Design, administration or maintenance of databases
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 63/104 Grouping of entities
• CPC Class Codes: H04L 63/105 Multiple levels of security
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/04 specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
• CPC Class Codes: H04L 67/53 using third party service providers

Abstract

A method, a computer program product and a computer system, for exchanging information to provide services, is provided. A computer processor creates an information repository associated with a service requestor, in response to receiving a request for service from the service requestor. The computer processor notifies a service provider of the request for service from the service requestor. The computer processor receives a request for information from the service provider, regarding information about the service requestor. The computer processor forwards the request for information to one or more information providers. The computer processor stores information in the information repository, in response to receiving the information from the one or more information providers, and notifies the service provider to retrieve the information from the information repository.

Claims

1. A computer program product for exchanging information to provide services, the computer program product comprising:

a computer readable storage device having program instructions embodied therewith, wherein the program instructions are executable by a computer processor to cause the computer processor to perform a method comprising;

creating, by a computer processor, an information vault associated with a service requestor that is previously registered, in response to receiving a request for a service from the service requestor, based on a selection of the service made by the service requestor;

notifying, by the computer processor, a service provider that is previously registered, of the request for the service from the service requestor;

receiving, by the computer processor, a request from the service provider, for information about the service requestor regarding qualification of the service requestor to receive the requested service;

forwarding, by the computer processor, the request for information to one or more information providers that are previously registered;

storing, by the computer processor, information in the information vault associated with the service requestor, in response to receiving the information from the one or more information providers regarding the qualification of the service requestor to receive the requested service; and

in response to validating that all requested information is received and stored in the information vault of the service requestor, notifying, by the computer processor, the service provider to retrieve the information from the information vault associated with the service requestor.

2. The computer program product of claim 1, further comprising:

responsive to receiving notification of completion of the service that is requested, deleting, by the computer processor, the information from the information vault corresponding to the service request.

3. The computer program product of claim 1, further comprising:

creating, by the computer processor, a listing of services of the service provider that is registered, from which the service requestor selects a service.

4. The computer program product of claim 1, wherein the registration of the one or more information providers, includes confirmation by the service requestor of the one or more information providers as a source of the information for the request for information.

5. The computer program product of claim 1, wherein the one or more information providers are based on the request for information from the service provider that is selected.

6. The computer program product of claim 1, wherein the information vault is a virtual information vault that is created and designated for the service requestor that selects a particular service from the service provider.

7. The computer program product of claim 1, further comprising:

in response to determining that requests for information regarding the service requestor received from the service provider are incomplete, notifying, by the computer processor, the service provider that the requested information regarding the service requestor is incomplete;

receiving, by the computer processor, a denial of service response for the request for service from the service requestor; and

displaying to the service requestor, by the computer processor, a message indicating the denial of service for the request for service, based on the requested information that is incomplete.

8. The computer program product of claim 1, further comprising:

receiving, by the computer processor, a request for registration from at least one of a service requestor, a service provider, and an information provider;

requesting, by the computer processor, one or more credentials indicating authenticity of the at least one of the service requestor, the service provider, and the information provider requesting registration;

determining the authenticity of the at least one of the service requestor, the service provider, and the information provider, requesting registration, by validating received one or more credentials; and

in response to validating the authenticity of the received one or more credentials of the at least one of a service requestor, a service provider, and an information provider, which is requesting registration, registering, by the computer processor, the at least one of the service requestor, the service provider, and the information provider, wherein registration includes one or more of authentication of an identity of the service provider and identification of the services provided, authentication of an identity of the service requestor and profile information of the service requestor, and authentication of an identity of the information provider, and the information provided by the information provider.

9. A computer system for exchanging information to provide services, the computer system comprising:

one or more computer processors;

one or more computer readable storage devices; and

program instructions stored on the one or more computer readable storage devices for execution by at least one of the one or more processors, the program instructions comprising;

program instructions to create an information vault associated with a service requestor that is previously registered, in response to receiving a request for a service from the service requestor, based on a selection of the service made by the service requestor;

program instructions to notify a service provider, that is previously registered, of the request for the service received from the service requestor;

program instructions to receive a request for information about the service requestor, regarding qualification of the service requestor to receive the requested service;

program instructions to forward the request for information to one or more information providers that are previously registered;

program instructions to store information in the information vault, associated with the service requestor, in response to receiving the information from the one or more information providers regarding qualification of the service requestor to receive the requested service; and

in response to validating that requested information is received and stored in the information vault of the service requestor, program instructions to notify the service provider to retrieve the information from the information vault associated with the service requestor that is previously registered.

10. The computer system of claim 9, further comprising:

responsive to receiving notification of completion of the service that is requested, program instructions to delete the information from the information vault corresponding to the service request.

11. The computer system of claim 9, wherein the registration of the one or more information providers, includes confirmation by the service requestor of the one or more information providers as a source of the information for the request for information.

12. The computer system of claim 9, wherein the information repository is a virtual information vault that is created and designated for the service requestor that selects a particular service from the service provider.

13. The computer system of claim 9, further comprising:

in response to determining that requests for information regarding the service requestor received from the service provider are incomplete, notifying, by the computer processor, the service provider that the requested information regarding the service requestor is incomplete;

receiving, by the computer processor, a denial of service response for the request for service from the service requestor; and

displaying to the service requestor, by the computer processor, a message indicating the denial of service for the request for service, based on the requested information that is incomplete.

14. The computer system of claim 9, further comprising:

receiving, by the computer processor, a request for registration from at least one of a service requestor, a service provider, and an information provider;

requesting, by the computer processor, one or more credentials indicating authenticity of the at least one of the service requestor, the service provider, and the information provider requesting registration;

determining the authenticity of the at least one of the service requestor, the service provider, and the information provider, which is requesting registration, by validating received one or more credentials; and

in response to validating the received one or more credentials of the at least one of a service requestor, a service provider, and an information provider, requesting registration, registering, by the computer processor, the at least one of the service requestor, the service provider, and the information provider, wherein registration includes one or more of authentication of an identity of the service provider and identification of the services provided, authentication of an identity of the service requestor and profile information of the service requestor, and authentication of an identity of the information provider, and the information provided by the information provider.