Method and apparatus for summarizing communications

• US 9,223,859 B2
• Filed: 05/11/2011
• Issued: 12/29/2015
• Est. Priority Date: 05/11/2011
• Status: Active Grant

• Current Assignee: HERE Global B.V. (HERE Holding Corporation)
• Original Assignee: HERE Global B.V. (HERE Holding Corporation)
• Inventors: Manera, Alvaro, Martinez, Moises
• Primary Examiner(s): ALBERTALLI, BRIAN LOUIS
• Application Number:
  US13/105,535
• Publication Number:
  US 20120290289A1
• Time in Patent Office: 1,693 Days
• Field of Search: None
• US Class Current: 1/1
• CPC Class Codes: G06F 16/345 Summarisation for human users
• CPC Class Codes: G06F 40/30 Semantic analysis

Abstract

A method, apparatus and computer program are provided for summarizing one or more communications. The method, apparatus and computer program process and/or facilitate a processing of one or more communications to generate at least one summary. The method, apparatus and computer program further cause, at least in part, a transformation of the at least one summary based, at least in part, on at least one narrative viewpoint. The method, apparatus and computer program further cause, at least in part, a presentation of the transformation.

Claims

1. A method comprising facilitating a processing of and/or processing (1) data and/or (2) information and/or (3) at least one signal, the (1) data and/or (2) information and/or (3) at least one signal based, at least in part, on the following:

a processing, by a processor, of one or more telecommunications to generate at least one summary;

a parsing, by the processor, of the one or more telecommunications into one or more data elements;

a determination of metadata associated with the one or more data elements, wherein the metadata is based, at least in part, on information from sources other than the one or more telecommunications, and wherein the at least one summary is based, at least in part, on the one or more data elements, the metadata, or a combination thereof;

a selection of at least one narrative viewpoint;

a transformation, by the processor, of the at least one summary based, at least in part, on the at least one narrative viewpoint; and

a determination to cause, at least in part, a presentation of the transformation for reducing user information overload.

2. A method of claim 1, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

a determination of relevancy information of the one or more data elements,

wherein the generating of the at least one summary is based, at least in part, on the relevancy information.

3. A method of claim 2, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

a processing of the one or more data elements using at least one grammar analyzer to determine at least a portion of the relevancy information.

4. A method of claim 3, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

respective frequencies of the one or more data elements, relationship information among the one or more data elements, one or more definitions of the one or more data elements, or a combination thereof,

wherein the relevancy information is based, at least in part, on the respective frequencies, the relationship information, the one or more definitions, or a combination thereof.

5. A method of claim 2, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

a processing of the metadata to determine at least a portion of the relevancy information, one or more other data elements to include in the at least one summary, or a combination thereof.

6. A method of claim 2, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

a processing of the metadata to generate the transformation.

7. A method of claim 1, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

a processing of the one or more telecommunications, the at least one summary, or a combination thereof to determine one or more related actions; and

an inclusion of the one or more related actions in the at least one summary.

8. A method of claim 7, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

a determination of one or more applications, one or more services, or a combination thereof for performing the one or more related actions;

a generation of at least one prompt in the at least one narrative viewpoint to initiate the one or more applications, the one or more services, or a combination thereof; and

an inclusion of the at least one prompt in the at least one summary.

9. A method of claim 1, wherein the processing of the one or more telecommunications includes a determination of which of the one or more telecommunications should be summarized and the presentation of the transformation is via a voice-based user interface.

10. A method of claim 1, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

context information associated with at least one recipient of the one or more telecommunications,

wherein an initiation of the processing of the one or more telecommunications is based, at least in part, on the context information.

21. A method of claim 1, wherein the (1) data and/or (2) information and/or (3) at least one signal are further based, at least in part, on the following:

a determination of a set proportion of information that is contained in the one or more telecommunications that should be contained in the at least one summary,

wherein all of the original words in the one or more telecommunications are used in the determination of the set proportion.

11. An apparatus comprising:

at least one processor; and

at least one memory including computer program code for one or more programs,

the at least one memory and the computer program code configured to, with the at least one processor, cause the apparatus to perform at least the following,

process and/or facilitate a processing of one or more telecommunications to generate at least one summary;

cause, at least in part, a parsing of the one or more telecommunications into one or more data elements;

determine metadata associated with the one or more data elements, wherein the metadata is based, at least in part, on information from sources other than the one or more telecommunications, and wherein the at least one summary is based, at least in part, on the one or more data elements, the metadata, or a combination thereof;

select at least one narrative viewpoint;

cause, at least in part, a transformation of the at least one summary based, at least in part, on the at least one narrative viewpoint; and

determine to cause, at least in part, a presentation of the transformation for reducing user information overload.

12. An apparatus of claim 11, wherein the apparatus is further caused to:

determine relevancy information of the one or more data elements,

wherein the generating of the at least one summary is based, at least in part, on the relevancy information.

13. An apparatus of claim 12, wherein the apparatus is further caused to:

process and/or facilitate a processing of the one or more data elements using at least one grammar analyzer to determine at least a portion of the relevancy information.

14. An apparatus of claim 13, wherein the apparatus is further caused to:

determine respective frequencies of the one or more data elements, relationship information among the one or more data elements, one or more definitions of the one or more data elements, or a combination thereof,

wherein the relevancy information is based, at least in part, on the respective frequencies, the relationship information, the one or more definitions, or a combination thereof.

15. An apparatus of claim 12, further comprising:

process and/or facilitate a processing of the metadata to determine at least a portion of the relevancy information, one or more other data elements to include in the at least one summary, or a combination thereof.

16. An apparatus of claim 12, wherein the apparatus is further caused to:

process and/or facilitate a processing of the metadata to generate the transformation.

17. An apparatus of claim 11, wherein the apparatus is further caused to:

process and/or facilitate a processing of the one or more telecommunications, the at least one summary, or a combination thereof to determine one or more related actions; and

cause, at least in part, an inclusion of the one or more related actions in the at least one summary.

18. An apparatus of claim 17, wherein the apparatus is further caused to:

determine one or more applications, one or more services, or a combination thereof for performing the one or more related actions;

cause, at least in part, a generation of at least one prompt to initiate the one or more applications, the one or more services, or a combination thereof; and

cause, at least in part, an inclusion of the at least one prompt in the at least one summary.

19. An apparatus of claim 11, wherein the presentation of the transformation is via a voice-based user interface.

20. An apparatus of claim 11, wherein the apparatus is further caused to:

determine context information associated with at least one recipient of the one or more telecommunications,

wherein an initiation of the processing of the one or more telecommunications is based, at least in part, on the context information.