System and method for providing virtual multiple lines in a communications system
First Claim
1. A method for providing multiple communication lines using a single access identifier associated with a location, comprising:
- establishing a first communication using a hub, the first communication being a first voice call originated or received by a first user at the location via the single access identifier, the hub being disposed at the location, the hub integrating a DECT cordless telephone base station, the first user using a DECT communications device, the DECT communications device being wirelessly coupled to the DECT cordless telephone base station;
receiving an indication of a second communication;
determining routing information for the first communication;
routing the second communication based at least in part on the routing information of the first communication, the second communication being a second voice call originated or received by a second user at the location via the single access identifier, the second user using a communications device, the communications device being coupled to the hub through at least one of the DECT cordless telephone base station, a Foreign eXchange Subscriber (FXS) port, and an IP network; and
receiving a selection for separating a conferenced plurality of communications into a plurality of communication lines, and separating the conferenced plurality of communications into two or more separate communications.
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Accused Products
Abstract
An exemplary system and method for providing virtual multiple lines in a communication system is provided. The exemplary system allows a plurality of simultaneous phone calls to be conducted via a single access identifier (e.g., phone number). In exemplary embodiments, the system comprises a hub configured to route calls via PSTN and VoIP. The determination as to how the call should be routed may be performed by the hub, a call services server, or a combination of both. At least one client device may be coupled in communication with the hub and configured to enable placement or receipt of a second or subsequent call when a first call is active. The client device is coupled to a communication device which places or receives the second or subsequent call.
139 Citations
22 Claims
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1. A method for providing multiple communication lines using a single access identifier associated with a location, comprising:
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establishing a first communication using a hub, the first communication being a first voice call originated or received by a first user at the location via the single access identifier, the hub being disposed at the location, the hub integrating a DECT cordless telephone base station, the first user using a DECT communications device, the DECT communications device being wirelessly coupled to the DECT cordless telephone base station; receiving an indication of a second communication; determining routing information for the first communication; routing the second communication based at least in part on the routing information of the first communication, the second communication being a second voice call originated or received by a second user at the location via the single access identifier, the second user using a communications device, the communications device being coupled to the hub through at least one of the DECT cordless telephone base station, a Foreign eXchange Subscriber (FXS) port, and an IP network; and receiving a selection for separating a conferenced plurality of communications into a plurality of communication lines, and separating the conferenced plurality of communications into two or more separate communications. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A system for providing multiple communication lines via a single access identifier associated with a location, comprising:
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a line detection module configured to detect status and routing information for an established first communication, the first communication being a first voice call originated or received by a first user at the location via the single access identifier, the first communication using a hub, the hub being disposed at the location, the hub integrating a DECT cordless telephone base station, the first user using a DECT communications device, the DECT communications device being wirelessly coupled to the DECT cordless telephone base station; a determination module configured to determine how to route a second communication based at least in part on the routing information for the established first communication, the second communication being a second voice call originated or received by a second user at the location via the single access identifier; and an instruction module configured to generate instructions for routing the second communication based on the determination, the second communication being a second voice call originated or received by a second user at the location via the single access identifier, the second user using a communications device, the communications device being coupled to the hub through at least one of the DECT cordless telephone base station, a Foreign eXchange Subscriber (FXS) port, and an IP network, and for receiving a selection for separating a conferenced plurality of communications into a plurality of communication lines and separating the conferenced plurality of communications into two or more separate communications. - View Dependent Claims (17, 18, 19, 20, 21)
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22. A non-transitory machine readable medium having embodied thereon a program, the program comprising instructions for a method for providing multiple communication lines using a single access identifier associated with a location, the method comprising:
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establishing a first communication using a hub, the first communication being a first voice call originated or received by a first user at the location via the single access identifier, the hub being disposed at the location, the hub integrating a DECT cordless telephone base station, the first user using a DECT communications device, the DECT communications device being wirelessly coupled to the DECT cordless telephone base station; receiving an indication of a second communication, the second communication being a second voice call originated or received by a second user at the location via the single access identifier; determining routing information for the first communication; routing the second communication based, at least, on the routing information of the first communication, the second communication being a second voice call originated or received by a second user at the location via the single access identifier, the second user using a communications device, the communications device being coupled to the hub through at least one of the DECT cordless telephone base station, a Foreign eXchange Subscriber (FXS) port, and an IP network; and receiving a selection for separating a conferenced plurality of communications into a plurality of communication lines, and separating the conferenced plurality of communications into two or more separate communications.
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Specification