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Method, medium, and system for online ordering using sign language

  • US 9,230,160 B1
  • Filed: 08/27/2012
  • Issued: 01/05/2016
  • Est. Priority Date: 08/27/2012
  • Status: Active Grant
First Claim
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1. A non-transitory computer-readable medium having a computer-executable component which causes a computer system to perform a method enabling an online marketplace to process an order using sign language, the method comprising:

  • causing a display of information pertaining to at least one item on a first user interface using the at least one processor;

    generating a query for a response related to the at least one item;

    receiving video data from a customer in response to the query, the video data comprising a sequence of activity;

    analyzing the video data to identify at least one gesture by the customer included in the sequence of activity;

    identifying at least one phrase as related to the at least one gesture by the customer;

    causing a display of the at least one phrase on a second user interface;

    requesting a confirmation from the customer that the at least one phrase corresponds to the at least one gesture by the customer included in the sequence of activity;

    determining whether the confirmation is received from the customer within a predetermined time period;

    if the confirmation is received from the customer within the predetermined time period, processing the order for the at least one item; and

    if the confirmation is not received from the customer within the predetermined time period, requesting a phrase corresponding to the at least one gesture from the customer.

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