Method, medium, and system for online ordering using sign language
First Claim
1. A non-transitory computer-readable medium having a computer-executable component which causes a computer system to perform a method enabling an online marketplace to process an order using sign language, the method comprising:
- causing a display of information pertaining to at least one item on a first user interface using the at least one processor;
generating a query for a response related to the at least one item;
receiving video data from a customer in response to the query, the video data comprising a sequence of activity;
analyzing the video data to identify at least one gesture by the customer included in the sequence of activity;
identifying at least one phrase as related to the at least one gesture by the customer;
causing a display of the at least one phrase on a second user interface;
requesting a confirmation from the customer that the at least one phrase corresponds to the at least one gesture by the customer included in the sequence of activity;
determining whether the confirmation is received from the customer within a predetermined time period;
if the confirmation is received from the customer within the predetermined time period, processing the order for the at least one item; and
if the confirmation is not received from the customer within the predetermined time period, requesting a phrase corresponding to the at least one gesture from the customer.
1 Assignment
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Accused Products
Abstract
With a sign language computer interface, a user may perform one or more gestures in accordance with a recognized sign language, and have the gestures translated into information or instructions for use by one or more computers. Such interfaces may capture video imagery of a user performing gestures using one or more cameras, sense the gestures expressed in the video imagery, search a library for phrases corresponding to the gestures, and display one or more of the phrases to the user, who may indicate whether the phrases are consistent with his or her intended communication. The interfaces permit a user to communicate with computer-based systems the exclusive use of gestures, and without a single keystroke or mouse click.
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Citations
23 Claims
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1. A non-transitory computer-readable medium having a computer-executable component which causes a computer system to perform a method enabling an online marketplace to process an order using sign language, the method comprising:
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causing a display of information pertaining to at least one item on a first user interface using the at least one processor; generating a query for a response related to the at least one item; receiving video data from a customer in response to the query, the video data comprising a sequence of activity; analyzing the video data to identify at least one gesture by the customer included in the sequence of activity; identifying at least one phrase as related to the at least one gesture by the customer; causing a display of the at least one phrase on a second user interface; requesting a confirmation from the customer that the at least one phrase corresponds to the at least one gesture by the customer included in the sequence of activity; determining whether the confirmation is received from the customer within a predetermined time period; if the confirmation is received from the customer within the predetermined time period, processing the order for the at least one item; and if the confirmation is not received from the customer within the predetermined time period, requesting a phrase corresponding to the at least one gesture from the customer. - View Dependent Claims (2, 3)
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4. A computer-implemented method enabling an online marketplace to process an order using sign language from a customer, comprising:
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causing a display of information relating to at least one product available at the online marketplace using at least one computer processor, wherein the information comprises at least one of a name of the at least one product, a price of the at least one product, a size of the at least one product or an image of the at least one product; receiving a communication relating to the at least one product over a network from a customer in response to the display of the information, the communication including video imagery; analyzing the video imagery to identify at least one gesture included in the video imagery; determining at least one phrase as potentially corresponding to the at least one gesture according to a recognized sign language by the at least one computer processor; requesting a confirmation from the customer that the at least one phrase corresponds to the at least one gesture by the customer included in the video imagery; determining whether the confirmation is received from the customer within a predetermined time period; if the confirmation is received from the customer within the predetermined time period, processing the order for the at least one product; and if the confirmation is not received from the customer within the predetermined time period, requesting a phrase corresponding to the at least one gesture from the customer. - View Dependent Claims (5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 23)
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16. A computer-implemented method enabling an online marketplace to process an order using sign language from a customer, comprising:
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receiving a request for service from a customer over a network, the request including a first set of video imagery; analyzing the request for service to identify a first gesture expressed in the first set of video imagery; translating, by a computer processor, the first gesture into at least a first phrase according to a sign language; preparing a response to the request for service based at least in part on the first phrase; transmitting the response to the customer, the response including a second set of video imagery; causing a display of the second set of video imagery to the customer, wherein the second set of video imagery comprises a request for a confirmation that at least the first phrase corresponds to at least the first gesture by the customer included in the first set of video imagery; determining whether the confirmation is received from the customer within a predetermined time period; if the confirmation is received from the customer within the predetermined time period, processing the order for the at least one product; and if the confirmation is not received from the customer within the predetermined time period, requesting a phrase corresponding to the first gesture from the customer. - View Dependent Claims (17, 18, 19)
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20. A mobile computer device configured to interact with an online marketplace for processing an order using sign language from a customer, comprising:
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at least one computer processor; at least one data store; and at least one camera, wherein the mobile computer device is connected to a network, and wherein the mobile computer device is configured with a computer program which when executed causes the mobile device to perform a method comprising; capturing a video data file depicting a user performing at least one gesture using the at least one camera; analyzing the video data file to recognize the at least one gesture; searching a library for at least one word potentially corresponding to the at least one gesture according to a recognized sign language; requesting a confirmation from the user that the at least one word corresponds to the at least one gesture; determining whether the confirmation is received from the user within a predetermined time period; if the confirmation is received from the user within the predetermined time period, processing the order for the at least one product; and if the confirmation is not received from the user within the predetermined time period, requesting a phrase corresponding to the at least one gesture from the user. - View Dependent Claims (21, 22)
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Specification