Extended hot desking features for multi-device users

• US 9,232,053 B2
• Filed: 04/15/2010
• Issued: 01/05/2016
• Est. Priority Date: 04/16/2009
• Status: Active Grant

• Current Assignee: Mitel Networks Corporation
• Original Assignee: Mitel Networks Corporation
• Inventors: Smith, David Adam, Armstrong, Kenneth
• Primary Examiner(s): Doan, Kiet
• Assistant Examiner(s): LAM, DUNG LE
• Application Number:
  US12/798,991
• Publication Number:
  US 20100267364A1
• Time in Patent Office: 2,091 Days
• Field of Search: 455/432.3, 455/435.1, 455/432.1, 455/418, 455/419, 37920102-20105, 379/201.12, 379/207.02, 37920713-20715
• US Class Current: 1/1
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42246 where the subscriber uses a multi-mode terminal which moves and accesses different networks with at least one network having a wireline access including cordless PBX
• CPC Class Codes: H04M 3/42272 whereby the subscriber registers to the terminals for personalised service provision
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target

Abstract

The present application provides “hot desking” features for multi-device users. A number of automatic hot desking registrations are provided in which users are assigned multiple devices on a permanent basis. A private branch exchange or central switch can be provided with a list of these devices and can relieve the user of the requirement of registration by detecting use of these devices and assigning user features and other pertinent system properties e.g. as an indication of location for find me/follow me services. The extension allows for automatically hot desking using a listed device, hot desking based on a location associated with a listed device, and hot desking using declared associations of listed devices.

Claims

1. A method comprising:

receiving a call from a switch;

receiving a device telephone number of a calling device from which the call was placed;

searching a hot desking table associating a plurality of device telephone numbers with an operational profile;

in response to searching the hot desking table, determining whether said device telephone number corresponds with an operational profile;

in the event the device telephone number of the calling device corresponds with an operational profile, then automatically invoking said operational profile on the calling device having the received device telephone number; and

in the event the device telephone number does not correspond with an operational profile, then receiving a predetermined sequence identifying said calling device, identifying an operational profile associated with said calling device from said sequence, and

invoking said operational profile to said calling device.

2. The method of claim 1, wherein receiving said device telephone number from said calling device comprises receiving a call from said device and extracting said device telephone number from said call.

3. The method of claim 1, wherein said sequence is comprised of a user directory number and a personal access code.

4. The method of claim 1, wherein said operational profile comprises at least one of call forwarding information, do not disturb settings, ring time, pickup group number, interconnect number, call trace information, disconnect data, speed call information, network carrier identification, presence information, personal ring group information, presence and availability preferences, personal policy preferences, class of services, class of restrictions, interconnected cores, corporate identity, and network identification carriers.

5. The method of claim 1, wherein said calling device is at least one of a mobile phone, a residence phone, and an office telephone.